Baancivilize Resort in Khanom
✅ Several guests praised the cleanliness of their rooms, calling them 'exceptionally clean' despite some facility maintenance issues. ✅ The resort’s atmosphere and location near the beach were frequently highlighted as positive aspects, with descriptions like 'beautiful well-kept complex' and 'very close to the sea'. ✅ Staff were often described as polite and friendly, contributing to a generally good service experience in many reviews. ✅ Breakfast received positive remarks, described as 'delicious' with American and Asian buffet options. ✅ Free bike rentals and multiple swimming pools were appreciated amenities enhancing guest convenience and relaxation. ❌ Multiple reviews reported serious cleanliness and maintenance problems, including rooms with sewage issues and infestations of ants and cockroaches. ❌ Some guests experienced poor room conditions such as broken toilet seats, incomplete toiletries, and non-functional TV remotes. ❌ Several reviews criticized the restaurant's hygiene and food quality, citing incidents like finding a broomstick in soup and stained coffee cups without proper staff apologies. ❌ Service inconsistencies were noted, with at least one guest reporting unhelpful responses from staff when raising concerns. ❌ The swimming pool next to some rooms was described as 'extremely dirty' with dead spots and leaves, detracting from the overall experience.
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Description
Baancivilize Resort in Khanom, Thailand, is a four-star property offering a wide range of room types, from Economy rooms to Villas with ocean views. The hotel features amenities such as air conditioning, a restaurant, a bar, free bike rentals, and multiple swimming pools. Guests can also use the meeting facilities, enjoy massages, and benefit from 24-hour security. While the resort has a generally good location rating of 8/10 and a cleanliness score of 7/10, reviews reveal a mixed experience with some rooms facing issues like sewage problems and insect presence. Service quality varies, with reports ranging from polite and friendly staff to disappointing responses. Breakfast is served buffet style with American and Asian options but is not included in the room price. Pets are not allowed, and the main guest must be at least 18 years old to check in. The resort is managed by a private host, giving it a more personalized management style.
Location
Baancivilize Resort is located at 54 Moo 2 in Khanom, about 45 kilometers from Koh Samui Airport (USM). The nearest beach, Haad Khanom, is approximately 8.95 kilometers away, offering guests beach access within a short drive. The property’s position near the sea provides many room options with sea, water, or beachfront views. This location is praised for its quiet atmosphere and proximity to the beach, making it suitable for travelers who prefer to stay away from busy areas while still having easy beach access.
Tips
- If you plan to stay here, request a room well in advance and confirm the room type at check-in to avoid being downgraded.
- Bring insect repellent as some reviews mention ants and cockroaches.
- Consider trying breakfast at the restaurant but inspect hygiene carefully, as some guests reported issues.
- Renting a bike can help you explore the nearby town easily.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Asian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoking areas
- Security guard
- Garden
- Fridge
- Cable TV
- Minibar
- Shower
- Toiletries
- Laundry
- Luggage storage
- Bar
- Coffee/tea for guests
- Restaurant
- Microwave oven
- Bottled water
- Free Wi-Fi
- Airport transportation
- Taxi booking
- English
- Tour assistance
- Bike rental
- Free parking
- Parking nearby
- Indoor Pool
- Outdoor pool
- Conference Hall
- Massage
- Children swimming pool
Video
Map
Reviews
The swimming pool next to my room was extremely dirty, with cockroaches, dead spots, and numerous leaves.
The most unacceptable aspect was the restaurant. In addition to the poor quality of the food, which was not worth the price, the hygiene was extremely filthy. (12/8/65.07.40) You can see the CCTV footage. There was a "broomstick" in the clear soup. I reported it to the staff, but they smiled awkwardly, did not apologize, and most importantly, did not replace the clear soup for the customers. There were about 20 other customers in several rooms. It was extremely bad. Others had to eat dirty food. Coffee cups had stains on their mouths and lipstick that hadn't been cleaned properly. I informed the staff, and they just picked up the scratched glass and put it back there, telling me to get a new one without apologizing or explaining anything.
This will be my last stay here. That's it. The price is high, but the quality, service, and cleanliness are terrible. They're completely dishonest with their customers.
Frequently asked questions about Baancivilize Resort
What types of rooms does Baancivilize Resort offer?
The resort offers a wide range of room types including Economy rooms, Standard rooms with various views, Superior rooms, Deluxe rooms, Suites, Apartments, Villas, Cottages, Bungalows, and Chalets.
Is breakfast included in the room price at Baancivilize Resort?
No, breakfast is not included in the room price. It is served as an American and Asian buffet and must be paid for separately at the property.
Are pets allowed at Baancivilize Resort?
No, pets are not allowed at this hotel.
How far is the nearest beach from the resort?
The nearest beach, Haad Khanom, is approximately 8.95 kilometers from Baancivilize Resort.
Does the resort provide free parking and bike rentals?
Yes, Baancivilize Resort offers free parking and free bike rentals to guests.



























































