Bodrum Astrid Hotel in Guemuesluek

I recently stayed at Astrid Hotel, and I must say it was an incredibly disappointing experience. From the moment I arrived, the service was appalling and virtually non-existent. The elevator was out of order, and I had to lug my bags up several flights of stairs with no assistance from the staff, who were more interested in gossiping amongst themselves than helping guests.

The WiFi, which is essential for any traveler, had not been working for days. When I inquired about it, I was given the same excuse as other frustrated guests—that it would be fixed in an hour. Needless to say, the issue was never resolved during my stay.

Adding to the frustration, when I approached the receptionist to address these issues, instead of offering any sort of resolution, she was quick to remind me of the hotel's strict no refund policy. It was clear that they were more interested in protecting themselves than ensuring a positive guest experience.

The hotel's condition is another major concern. The couches in the common areas were filthy, and the overall state of the property is sad and neglected. It’s clear that maintenance and cleanliness are not a priority here.

To top it off, the restaurant closes at 3 PM, leaving guests without any dining options for the rest of the day. When I asked for something as simple as ice after this time, I was rudely refused. It’s basically a self-service hotel, but without the convenience or comfort that one would expect.

Overall, Astrid Hotel is not a place I would recommend. The lack of service, poor maintenance, and rude staff make it an unpleasant place to stay. Save yourself the trouble and find somewhere else.

My friends and I booked for 3 people. We paid for 2 full beds and to our surprise they put a “hospital or clinic “ looking bed I have attached pictures . The receptionist was extremely rude about the whole situation to make matters worst the WiFi doesn’t work in the rooms and as a person who was travelling this was a challenge . The lifts were never working . I was charged for ice something simple as ice . On day 2 the electricity was not working the whole day I took a cold shower . You are unable to order food we had to use food delivery services . Other guest by the pool shared more or less the same experience Book at your own risk .