Hotel Etap Mola in Ankara
✅ Central location near Kızılay with easy access to city attractions ✅ Polite and helpful reception and restaurant staff noted by several guests ✅ Cleanliness rated as generally good by some reviewers ✅ Facilities such as laundry, dry cleaning, and free WiFi available ✅ Hotel restaurant and café described as beautiful and convenient ❌ Several guests noted the rooms are old, with broken floors and worn furniture ❌ Air conditioning units reported to be noisy or non-functional ❌ Complaints about dirty bathrooms and towels as well as cigarette smell in rooms ❌ Breakfast changed from buffet to a small pre-prepared plate, disappointing some guests ❌ Parking was often unavailable despite advertising free parking ❌ Reports of rude staff and poor crisis management during check-in ❌ Some guests experienced theft of personal items during their stay ❌ Rooms described as very narrow and uncomfortable with leaking showers ❌ Poor soundproofing causing noisy rooms
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Description
Hotel Etap Mola is a 3-star accommodation in Ankara’s Kızılay district, established in 1999 and renovated in 2012. It offers several room types including Standard Single, Double, Triple, and Standard rooms. The hotel provides free parking, though some guests reported it was closed at times. Amenities include air conditioning, heating, WiFi, a restaurant, bar, and facilities such as laundry and dry cleaning. Rooms are noted to be small and somewhat outdated, with some reviews mentioning issues like noisy air conditioning units and worn furniture. The breakfast is served as a buffet daily from 07:30 to 10:30 but has been described as limited by some guests. The staff generally receives mixed feedback, ranging from polite and helpful to unprofessional. Pets are not allowed, and guests must be at least 18 years old to check in. Payment methods accepted include MasterCard, American Express, and Visa.
Location
Located at İzmir-1 Cd. No: 27 in Kızılay, Hotel Etap Mola is centrally positioned in Ankara. The hotel is approximately 1.2 kilometers from the Atatürk Monument in Parliament Square. Nearby dining options include Mercan Balik restaurant just 138 meters away, Sbarro at 277 meters, and Karanfil McDonald's 295 meters from the hotel. The nearest airport, Esenboga International Airport (ESB), is about 24 kilometers away. While the hotel advertises free parking, several reviews mentioned parking difficulties. The area around the hotel is busy and pedestrianized, requiring guests to carry their luggage a short distance.
Tips
- If you plan to use parking, confirm availability directly with the hotel upon arrival as there have been access issues.
- Expect small, older rooms and check the air conditioning function upon check-in.
- For breakfast, prepare for a limited selection rather than a buffet spread.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Bridal suite
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Laptop safe
- Slippers
- Toiletries
- Ironing
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- English
- Turkish
- Offsite parking reservations required
- Free parking nearby
- Fax and copy machine
- Meeting and presentation facilities
- Pets Not Allowed
Hotel view
Video: Etap Mola Hotel Ankara 0850 333 4 333
Map
Reviews
I made a reservation because parking was available. But when I checked in, I was told it was closed. They kept my motorcycle at the hotel entrance. The furniture in the room was old and dirty. The bathroom and toilet were filthy. When the air conditioner was turned on, it made a noise like a tractor engine. The lights and sockets by the bed weren't working. Everything was shabby and dirty. Breakfast used to be a buffet, but now it was just a small portion squeezed onto a plate. The young staff at the reception and the restaurant staff were quite polite. However, there was someone I didn't know what they did. He was incapable of crisis management, didn't take initiative, and instead of being a facilitator, he made communication difficult. You had to lift the door up to lock the room. Overall, my last experience at this hotel, which I'd stayed at before and was only moderately satisfied with, was quite strange and disturbing.
That’s why i prefered again.
Everything is awesome!
Thank you!
The hotel doesn't even have a mini bar, the shower cabin leaks water everywhere, the bathroom turns into a lake, the rooms are extremely narrow and uncomfortable.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Etap Mola
Is parking available at Hotel Etap Mola?
The hotel offers free parking, but some guests have reported that the parking was closed or difficult to access.
Are pets allowed at Hotel Etap Mola?
Pets are not allowed according to the hotel’s policies.
What types of rooms does Hotel Etap Mola offer?
Room types include Standard room, Standard Single room, Standard Triple room, and Standard Double room.
Does the hotel provide breakfast and what is it like?
Breakfast is served as a buffet daily from 07:30 to 10:30, but some guests noted it is now a small pre-prepared plate rather than an open buffet.
How far is Hotel Etap Mola from major landmarks?
The hotel is about 1.2 km from Atatürk Monument and located near several restaurants within 300 meters.
