Citrus Luna Suite Hotel in Antalya
✅ Rooms are clean and include kitchen facilities, which guests appreciated for self-catering. ✅ Many guests praised the hotel’s location close to the beach and local restaurants. ✅ The breakfast is varied and filling according to some reviewers, with options like cheese, eggs, and salads. ✅ Staff were often described as helpful and professional, especially the receptionists on check-in. ❌ Several guests reported maintenance issues including leaking showers, lift outages, and electrical problems. ❌ Noise at night from the pool area and loud music disturbed sleep for some guests, especially families with children. ❌ The advertised family rooms with sofas did not always match reality, causing dissatisfaction. ❌ Breakfast quality and variety were inconsistent, with some guests finding it poor or near inedible. ❌ Some rooms lacked promised amenities such as irons and adequate kitchen utensils.
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Description
Citrus Luna Suite Hotel is a 3-star property located in Antalya's Konyaalti district, offering 26 rooms across a 9-floor building. The hotel provides a range of room types including Economy Single, Standard Double, Superior Double, Family Quadruple with balcony, Deluxe Double Suite, and Roof Double Suite, many featuring kitchen facilities and some with sea views. Guests can enjoy an outdoor pool, a kids' pool, and access to amenities such as a restaurant, bar, terrace, Wi-Fi, and spa services. The hotel operates a 24-hour front desk with concierge services, laundry and dry cleaning (for an extra charge), and offers car and bicycle rental. Despite its modern interior and kitchen facilities, some guests have noted maintenance issues like leaking showers and lift outages, while others praise the cleanliness and proximity to the beach. The property is non-smoking and allows pets, with children of all ages welcome and extra beds available on request.
Location
Situated 13 km from Antalya Airport, Citrus Luna Suite Hotel is approximately 200 meters from a public sandy-pebble beach on the second coastline, where umbrellas and sun loungers are available for a fee. The hotel is 1 km from Antalya’s large modern aquarium and 2.6 km from Aktur Park amusement park. The Arapsu Bridge ruins lie under 800 meters away. Nearby dining options include Dürümcü Bedir Usta and Efem Ocakbaşı restaurants within 200 meters, and Blue Garden Restaurant just over 300 meters from the hotel. The hotel is located on 608. Sk. No: 6, Arapsuyu, Konyaalti, providing easy access to the beach promenade and local shops.
Tips
- If you plan to cook, bring some basic kitchen utensils as some guests found the provided equipment minimal.
- Request a room with a sea view in advance if you want one, as some balconies have limited views.
- Be prepared for possible noise from the pool area at night, especially if you are sensitive to sound or traveling with children.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 08:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Express check-in/check-out
- Garden
- Room service
- Family room
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Restaurant
- Kitchen
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Russian
- English
- Turkish
- Tour assistance
- Barbecue grill(s)
- Free parking
- Parking nearby
- Outdoor pool
- Doctor
- Massage
- Spa
- First Aid Kit
- Playroom
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 1540 m. It takes 23 minutes To the beach!
The distance to the sea is 380 meters
Hotel view
Video: TheLuna Suite Hotel, Antalya, Turkey | 360 Travel Facts
Map
Reviews
The rooms are clean and have everything you need. Although the rooms have kitchens, guests are also offered breakfast.
The following are minor things that need attention:
Leaking door formed pool of water in our room. They helped alot to contain it. They were going to seal it in the dry weather
General worn feel with many small faults.
Shower leaking
Lift stopped working for 2 days. We were pensioners on 7th floor. They had to change a lift door.
Breakfast was varied and filling and enjoyable although the tea area was always flooding and the brown bread finished quickly.
Staff were excellent
Location was good, not too near the main road but within walking distance too beach.
Parking is on street. No netflix or similar. There was no light on the balcony, it had been removed as the wires were visible.
A new sofa set was put in while we were there and the coffee table made a big difference.
The big question is would I come back. YES, absolutely. The atmosphere was very relaxing.
Gule gule
We booked the family room with the sofas and 2 rooms. For 2 people. The reason we booked this was because of the sofa so we can hang out and sit and be comfortable. Upon entering the room we noticed there was no sofa and the room was not as advertised. We arrived late so we thought we can query this in the morning.
When speaking to the staff in the morning they said the pictures on booking.com were old and the room we booked does not have sofas. The staff were unable to help as that's the next room up. We argued that the photos were the reason we booked the room but nothing was done about it. This wasn't what we paid for. We were extremely unhappy about this so please be aware.
Secondly, there was no iron although this was mentioned in the booking but when we enquired about the iron they said there were none available so we had to buy our own without any reimbursement.
The shower is hot and cold and you can never get a good temperature out of it. In the evening they shut off the hot water supply so you only get lukewarm at best.
Thirdly, we requested a sea view balcony view. We were put on the first floor. There wasn't much of a view.
Fourth point was the breakfast. This was a massive disappointment. There was a lack of variety and meat selection at breakfast. This was the worst thing about the stay. The food was near inedible. There are local shops nearby but we paid for breakfast and this was a real poor attempt. They had a ton of salad without much else available.
Unfortunately, I would not stay here again. They need to up the basics of the hotel."
I have a ongoing complaint with the hotel which they have not responded to at the moment. I have a dispute through booking.com and I have messaged the hotel the self. I have even tried to ring the hotel. But no response.
I generally have low expectations and just want to be comfortable and cool. I was really disappointed, compared to the hospitality and kindness of other places and people I encountered in my time in Türkiye. The staff (except for the lady who checked me in) were not very friendly or professional. The electricity in my room kept shorting, the room was falling apart and dirty (e.g. the shower doors were just left off its hinges and couldn’t close, so the bathroom flooded every time I showered), the hotel itself and the exterior was run down, unkept and crowded with bags of laundry and rubbish. The wifi didn’t work most of the time. The walls are paper thin and I could clearly hear my neighbour’s conversations throughout day and night. They seem to let people use the pool all night - screaming and splashing around loudly. Although a small price was paid - it was not worth a cent.
The kitchen has barely any equipment. We had no glasses only 2 small cups. No pan, no scissors, no big knife...
The elevator didn't work one day.
The staff is kind but lazy. Breakfast is always random... pancakes, sausages, fries, coffee, jam, salad is sometimes just not there.... like every third day you get great lemonade. If there are no knives or cups nobody will get more, you will have to ask. The best i got one day is the photo.
The pool is fine, half the day it's completely in the shade from the building position. The restaurant is overpriced and with low grade food.
4/10. Wouldn't really recommend unless you're on a tight budget.
Additionally, the noise at night was unbearable, as loud music played well past midnight. The breakfast service was equally disappointing, with depleted options and staff prioritizing themselves over guests. The coffee machine was broken and dirty, and the staff had no clue how to use it.
Overall, this was the worst hotel experience I've had, and I highly recommend avoiding it.
The receptionist Natalia was very professional and friendly unfortunately she wasn’t there later on. I sincerely hope that she finds success elsewhere, as this hotel certainly does not deserve her talents.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Citrus Luna Suite Hotel
How far is Citrus Luna Suite Hotel from Antalya Airport?
The hotel is located 13 km from Antalya Airport (AYT).
Does Citrus Luna Suite Hotel have a private beach?
No, the hotel is near a public sandy-pebble beach about 200 meters away on the second coastline; umbrellas and sun loungers are available for a fee.
Are pets allowed at Citrus Luna Suite Hotel?
Yes, pets are allowed at this property.
What types of rooms does Citrus Luna Suite Hotel offer?
The hotel offers Economy Single room, Standard Double room, Superior Double room, Family Quadruple room with balcony, Deluxe Double Suite, and Roof Double Suite.
Is there a kids' pool at Citrus Luna Suite Hotel?
Yes, there is a dedicated children's pool available.
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