House Belfast in Belfast

I just wanted to highlight the exceptional service from Caroline. My parents had a stay booked and unfortunately my father took unwell. They contacted the day before to try rearrange and Caroline was extremely accommodating which they both really appreciated. Fantastic customer service on how Caroline dealt with this query and this will ensure my parents continue to return to Benedict's which they try to do at least annually. Thanks Caroline!

Everything was good, nice clean hotel, quiet and relaxed. Staff really friendly.

Excellent customer service at front desk and at breakfast.

Great location. The bar was great. Only issue for me was the smoking on the patio. As a non smokers we were unable to use the beautiful patio because of the amount of smokers

The front desk staff at House Hotel Belfast was extremely helpful and friendly. Easily our best experience with hotel staff during our 2 weeks in Ireland. The area has many options for dining and is a short walk from Queens University and botanical gardens as well as the local transit train with easy access to the airport.

Don't judge the book by the cover
I have to say I was taken aback when I arrived into the lobby as it was very shabby in appearance, floor needed to be swept and the paint work and general decor was in my opinion very shabby and off putting. A general tidy up and a coat of paint all over the lobby would make a very different first impression. I did not see my room when I arrived as it was well before check in time and I wanted to drop my luggage and go to town. I must say the reception staff on the morning of Wednesday 2nd were very welcoming, friendly and polite. However I was somewhat apprehensive about my stay because of the general appearance of the Lobby.
I am very happy to report that I was pleasantly surprised when I returned later in the evening and found my bedroom. The bedroom and bathroom were very clean and comfortable, my luggage had been delivered to my room and again the staff in the evening were very helpful. I reminded myself not ever to judge a book by the cover as I had a very comfortable, restful night's sleep and a lovely shower in the morning; so overall a GOOD experience. ideal overnight stay on my travel through Belfast.