Mauna Lani, Auberge Collection in Waikoloa
✅ Spacious suites with large balconies and multiple bathrooms, ideal for families. ✅ Attentive and friendly staff who assist with guest needs, including concierge services and valet parking. ✅ Variety of on-site activities such as snorkeling, lei-making, and fresh coconut peeling events. ✅ Beautiful, well-maintained grounds featuring ancient fish ponds and diverse sea life including turtles and hammerhead sharks. ✅ Private beach area with direct access to snorkeling and swimming sites. ❌ Several reports of delayed or missing room service items such as extra beds and hairdryers. ❌ Some guests experienced hygiene issues, including reports of cockroaches and stained linens. ❌ Facilities like elevators and patios show signs of wear and could benefit from renovation. ❌ Limited availability or cancellation of advertised activities due to weather conditions. ❌ Remote location makes transportation and access to nearby entertainment challenging.
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Description
Mauna Lani, Auberge Collection is a 5-star resort established in 1983, located on the Kohala Coast in Waikoloa, Hawaii. The resort offers a variety of room types, including oceanfront suites and garden-view rooms, with options for doubles, quadruples, studios, and signature estates. Facilities include a private beach area, multiple pools, tennis courts, a fitness center, spa and wellness center, and various water activities such as snorkeling, diving, and fishing. The resort features several restaurants and bars, a kids' club, playground, and free bike rentals. Guests appreciate the spacious suites with balconies and ocean views, the attentive service, and the range of on-site activities. While some reviews note that the hotel shows signs of aging and occasional service delays, many praise the beautiful grounds, Hawaiian atmosphere, and well-maintained rooms. The property provides 24-hour front desk service, express check-in/out, and family-friendly amenities, making it a comprehensive option for travelers seeking a luxury Hawaiian experience.
Location
Mauna Lani, Auberge Collection is situated at 68-1400 Mauna Lani Drive on the Kohala Coast of Waikoloa, Hawaii. The nearest beach, Lagoon Beach, lies about 3 kilometers away, offering easy access to oceanfront activities. The resort itself has a private beachfront area, allowing guests to enjoy the sea without leaving the property. Its location provides guests with scenic ocean views from many rooms and suites. The hotel is within proximity to golf courses located within 3 km, enhancing recreational options. Although the property is somewhat remote, guests have access to free parking and car hire services, making it convenient for exploring the surrounding Big Island area.
Tips
- Book early to secure preferred room types with ocean views or balconies.
- Expect some delays for room service items during busy periods and follow up promptly if needed.
- Renting a car is recommended to explore the island and nearby golf courses, as the resort is somewhat remote with limited nearby entertainment options.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, JSB, AmericanExpress
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Fire Extinguisher
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Packed Lunches
- Coffeemaker
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Free bicycle rental
- Barbecue grill(s)
- Billiards
- Mini golf
- Hiking
- Picnic area
- Fishing
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Cycling
- Snorkelling
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
The nearest beach is located on the distance of 3010 m. It takes 45 minutes To the beach!
Video: Discover the Essence of Hawaiian Luxury: Mauna Lani, Auberge Resorts Collection| EliteLyfe 🌺
Map
Reviews
For starters, this hotel seems to do a better job than most resorts with programming. There were constant events planned throughout our stay. Snorkeling. Fresh coconut peeling. Pizza made on the beach. Lei making for my daughter.
Secondly, the location and beach was superb.
The service was very good.
The food options were spectacular.
We left very impressed and ready to plan our next Auberge vacation.
The rooms are spacious, modern, and thoughtfully designed, offering both comfort and luxury. Every detail feels intentional, from the relaxing atmosphere to the amenities that make you never want to leave.
The service is outstanding — the staff go above and beyond to make you feel at home, and you can tell they truly care about their guests’ experience. Dining was also exceptional, with fresh, flavorful dishes that celebrate the island’s ingredients.
Whether you’re looking to relax by the beach, explore the island, or indulge in world-class hospitality, Mauna Lani is the perfect place. I can’t recommend it highly enough — an unforgettable stay!
1. I booked the hotel because of the supposedly abundant activities, knowing they were very expensive, but I hoped to enjoy them within the hotel grounds. However, I was told there were no activities available due to sea conditions – too strong winds here, too few waves there. The only activity was the option to ride electric bikes within the hotel grounds for a few hundred dollars.
2. After booking, I asked Ctrip to contact the hotel to arrange a delayed check-out, but Ctrip couldn't reach the hotel and received no response whatsoever. Note that this isn't the hotel refusing my request; it's that Ctrip simply couldn't contact the hotel, regardless of my actual needs. For many years, I've used Ctrip, and their attentive and responsible customer service has always been a major reason for my use of the service. This is the first time I've experienced this; Ctrip customer service has repeatedly told me they're sorry, but they still haven't been able to contact the hotel.
3. The bathrobe had reddish-brown stains.
4. I stayed at the Four Seasons for the first four nights, and this hotel's restaurant and spa were priced higher than the Four Seasons', including the aforementioned supposedly abundant activities.
5. It was impossible to hail an Uber from the hotel at the last minute, as there were no entertainment options. I booked an activity near Kona town, but it was impossible to get a ride. I had already paid for the activity and needed to be there on time, otherwise it would be a waste of time and a greater loss. I had to ask the hotel reception to call a car for me. Uber cost $44, while the hotel charged $169.
6. In summary, the hotel offered no activities, getting around was extremely difficult, and the accommodations were mediocre. Regarding my request to postpone my check-out, Ctrip, as the agent, was completely unable to contact the hotel after booking. This extremely poor experience led me to change my flight and leave a night early. A hotel costing 12,000 RMB for two nights, I only stayed one night, and I wouldn't even want to stay there again.
Frequently asked questions about Mauna Lani, Auberge Collection
What types of rooms are available at Mauna Lani, Auberge Collection?
The hotel offers a range of room types including Standard rooms with garden, mountain, partial ocean, ocean, and oceanfront views; Standard Quadruple rooms; Double rooms; Double Suites with ocean views; 1 Bedroom Suites including Premium and Signature oceanfront options; Francis H. I’i Brown Double Suite; Residences with ocean views; Double Studio Suites; and the Lani Estate.
Are children allowed at this resort and are there any additional charges?
Children of all ages are welcome. Additional fees may apply for children using existing beds. Details vary by room type, so it is advised to check specific room policies.
Is there a private beach at the hotel?
Yes, Mauna Lani has a private beach area with beachfront access for guests.
What dining options are available on-site?
The resort includes restaurants and bars serving a set menu breakfast from 06:30 to 11:00 daily. Additional breakfast fees are paid separately at the property.
Are pets allowed at Mauna Lani?
Pets are allowed, but guests should contact the property directly for details regarding fees and policies.





















































































































