Serene Vegas Boutique Hotel Las Vegas in Las Vegas

It is about 1h walking to/from the strip, breakfast included eggs, bacon, pancakes, milk and cereal missing some fruit or veggies. The room was clean and very nice.

Although this hotel is a bit away from the center of Las Vegas, it wasn’t an issue at all since an Uber ride cost only around $10. The room was spacious and comfortable, and I really appreciated the thoughtful touches like the complimentary coffee service. Overall, it was a pleasant stay and I would happily recommend it.

We had a bit of a mishap. We arrived at the hotel in the middle of the night, only to be told they had no rooms available, even though we had booked ours half a month in advance. I immediately contacted Trip.com, and they responded very quickly, transferring me to their overseas department. The customer service agent was incredibly helpful; she immediately called the hotel to find out what was going on. It turned out the hotel saw we hadn't arrived by midnight and, since Las Vegas was hosting a popular convention, they assumed we weren't coming and sold our room. We were staying for four days, why would we not show up? I really don't understand what the hotel was thinking. Trip.com was amazing, helping us negotiate and simultaneously looking for available rooms at nearby hotels. Everything was so booked up; we waited a long time with no news. Then, suddenly, the hotel said they had a room after all! Apparently, the hotel manager gave up their own suite for us. I'm really grateful for Trip.com's coordination and also thankful to that hotel manager. Even though they didn't hold our room and left us waiting in the cold for an hour (after a ten-plus hour flight, rushing straight to the hotel, only to be hit with this bombshell), thankfully it all got resolved in the end. I'm still very appreciative of Trip.com's quick response and assistance.

It was very clean and I really liked it. I'd consider staying again. The service was decent, but you have to check out by 11 AM, and the staff actually comes around knocking on doors to remind you.

The room was very clean and well-equipped, and it was quite spacious, making for a very comfortable stay. The hotel has its own parking lot with plenty of spaces. It's conveniently located very close to the Las Vegas *****; a straight walk takes you to MGM, and a few steps further is the Bellagio. The hotel offers its own breakfast for $10 per person, which is a nice price. There are also many restaurants and convenience stores nearby. Check-in can be done in Chinese, which is a great convenience for Chinese tourists. The surrounding area felt very safe, as we frequently saw patrolling police officers, which was reassuring. I highly recommend staying at this hotel when visiting Las Vegas!

AC did not work (given a oscillating fan)
Bathroom sink leaked
Shower head leaked from the wall
Room door had no lock, only a latch
Room door handle would stick and not open from the outside on occasion.
Breakfast buffet was not even close to what the pictures showed.
Front desk help were very friendly and helpful.

Frontdesk staff are not friendly and not approachable given that my niece is pregnant and she has small kid. They don't even show willingness to accomodate us politely.

But still I gave 3 star for the breakfast attendants are amazing especially Mr. Lee.

Very accomodating and the food is better than other hotels.