Hotel Alcott in Cape May

Unwarranted pretense. This hotel is demanding a price it no longer deserves. The heyday of years gone by is over and the posh no longer come here by train from the city. But they pretend here that they still can command prices from those wonder years. The hotel is tired, not timeworn in an elegant way. The halls are depressing and silently echo what used to be and the owner clearly thinks still is. Now the details.

The staff were indeed friendly and helpful. Parking is a joke about a mile away. It’s the best they can offer because of the way the town is arranged. I get it. Cape May in September is exorbitant but you'll find that if you're going to pay ridiculous prices for things that, most of the time, you'll get a decent value for your money. Not at Hotel Alcott. Even though they claim they can’t have their restaurant open (others do…see Peter Shields Inn where we had dinner) but they also said they’re “not allowed” to provide even a cup of coffee in the lobby. So, forget the free breakfast. But if you’re going to attempt this ruse then what right do you have to continue charging me $339 for a room ($389 after taxes and other fees). AND then you give me a very small room with a large brown stain in the bathroom ceiling and a grinding bath fan that doesn’t work. The room was over the courtyard which has had many of the plants that were advertised on their website removed except for the plants overgrowing the water fountain. Compare my pics to the ones they have online. The noise from unmanaged guests came right up into our window (yes it was closed. No, management appeared to do nothing when asked). Their own policy was quiet at 11 pm. It was 11:15.
Room and hotel had no amenities that people expect today especially if they’re paying almost $400 a night for a drab and small room with a 2001 small flat screen. Oh, and personal pet peeve; Put a friggin nightstand on BOTH sides of the bed.

Again, all of these notes may be petty but cease to be so because of what The Hotel Alcott chooses to charge (gouge) its guests. And I was seething at the misrepresentation of the experience online and what I got especially as I looked while staying there and the large two bedroom deluxe was only $30 more than what our tiny room was? Nothing like finding out I got ripped off while I was still there. I hate the feeling of wasting money like I did here.