Cloud 9 Inn in Seaside Heights

It seems that the Cloud 9 co has given up on the Seaside Hghts, NJ inn. There was no toilet paper. No bar soap, just shampoo packets for everything. Nothing in the five drawers (not even a bible, no napkins of any kind, no TV/cable instruction booklet), except, a package of a single dose of Narcan, which makes me think their usual clientele are of a particular type. There was a loud growling dog in the neighboring room. The Wifi was out, and the TV remote wouldn't change the volume. An old cheese sandwich in a plastic bag was in the fridge. I had to clean the toilet seat -- which was old and seemed to be chipping. There were hairs in the shower. MOST OF ALL -- I called the front desk and even the off-site manager about the most immediate problems, but NO ONE ever came to deliver TP or address anything else -- I had to go downstairs myself in the morning. There was an old broken refrigerator & microwave on the ground level near the stairs, and the pool was not covered & had dirty leaves and things in it. The one positive: the king bed was comfortable. I really think I should have gotten some money back. It was the cheapest room available on Trivago (the after-tax total was about $75), but the condition and service was below even very cheap expectations. I really wanted a nice getaway for the night, and it was just awful. The next day when I was trying to reach a human to lodge my comments, I could only reach AI. I would warn anyone to steer clear of it, & all Cloud 9s

Furnishings are horrible. If they were put out on the street with the sign "FREE" no one would take them. poor lighting, no bar for hangers, no fold out racks for drying clothes. Poor sound insulation.

Microwave, mini fridge, sink , bathtub was all painted to cover up worn out, shower curtain looks like it's never been washed. I had to put a chair against the door when I went to sleep because I could see outside

Bed bugs and mouse droppings were present in the room and the cleaning staff was drinking on the job and catcalling young females.