Albuquerque Marriott Pyramid North in Albuquerque
✅ Clean and well-maintained rooms noted by multiple guests ✅ Friendly and helpful staff, with specific mentions of employees like Zhyra, Crystal Jimenez, and Isaac Trujillo ✅ Complimentary drinks offered from 4:30-6:30 PM enhance guest experience ✅ Renovated public areas including the lobby and restaurant receive positive feedback ✅ Spacious suites and comfortable beds appreciated by families and business travelers ❌ Some rooms have outdated decor and stained carpets that need remodeling ❌ Occasional issues with water temperature and small bathrooms reported ❌ Front desk service sometimes described as slow or unprofessional, especially during check-in ❌ Noise from ongoing renovations and unruly children in the atrium noted ❌ Parking fee charged despite free parking advertised, causing guest confusion
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Description
Albuquerque Marriott Pyramid North is a three-star hotel built in 1986 and renovated in 2008, offering a distinctive pyramid-shaped architecture. It features a wide range of room types from Economy rooms to 1 Bedroom Presidential Suites and Cottages, accommodating various guest needs including family and executive travelers. The hotel provides essential services such as free parking, WiFi, a heated pool, fitness center, restaurant with buffet breakfast, bar, and facilities for disabled guests. Guests have noted the clean rooms and attentive, friendly staff like Zhyra and Crystal Jimenez who enhance the experience. However, some rooms have dated interiors and carpets, and renovation works are ongoing. The hotel emphasizes safety with 24-hour security and convenient amenities including ATM, currency exchange, and a business center. It is a functional choice with a mix of modern and older features, suited for both leisure and business stays.
Location
The hotel is located at 5151 San Francisco Rd NE in Albuquerque, US, positioned near Interstate 25 and Paseo del Norte, offering convenient access for travelers by car. It is well-suited for visitors attending the Albuquerque Balloon Festival, as several reviews mention its proximity to the event and views of balloons from the north side rooms. The hotel has ample free parking and easy access to major transport routes, making it practical for business meetings or sightseeing around Albuquerque. The location scores a 7/10 for convenience, reflecting its accessibility but some distance from downtown attractions.
Tips
- Request a room on the north side for balloon festival views.
- Ask for a recently renovated room to avoid dated carpets and furnishings.
- Be aware that parking is free but verify at check-in to avoid unexpected charges.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress, JSB, UnionPay
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Bottled water (at extra charge)
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- English
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Heated swimming pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- First Aid Kit
- Skiing
Video: Albuquerque Marriott Pyramid North | Albuquerque (NM), United States | Hotel Review ⭐
Map
Reviews
My daughter and I had an amazing stay at this hotel. The staff were consistently helpful, friendly, and professional. In particular, the young woman who checked us in went above and beyond throughout our entire stay—helping with check-in, ordering pizza, getting us water, and even working on Thanksgiving night. She was kind to my daughter every time she stopped by the front desk, and her attitude truly made our stay better.
Because of how impressed I was, I asked to speak with the front desk manager during checkout so I could let him know what a great job she was doing. Unfortunately, the interaction with him was extremely uncomfortable. Instead of accepting the positive feedback, he made an off-hand remark: “I’ll take that into account along with everything else.”
I had never met him before, and I wasn’t there to hear about his issues with his staff. I was simply trying to make sure a hard-working employee was recognized. His comment felt inappropriate, unprofessional, and frankly made me uncomfortable as a guest. A manager should smile, thank the customer, and appreciate feedback—not elude to internal drama or make a guest feel awkward.
To be clear:
The staff were outstanding. The front desk manager was not. He was way out of line and made me feel very uncomfortable.
This one interaction was the only negative moment in an otherwise excellent stay. If management improves their professionalism, this would be an easy 5-star experience.
The renovations are beautiful and the rooms were so comfortable. The lobby, restaurant and bar all look nice too. We will definitely stay there again.
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Frequently asked questions about Albuquerque Marriott Pyramid North
What types of rooms does Albuquerque Marriott Pyramid North offer?
The hotel offers a wide range of room types including Economy room, Standard rooms with various views, Executive rooms, multiple Suite types, Family rooms, and even Cottages.
Is there free parking available at the hotel?
Yes, the hotel offers free parking according to the services listed, though some reviews mention confusion about parking fees.
Are pets allowed at Albuquerque Marriott Pyramid North?
Pets are allowed including dogs; for fees and specific details, guests should contact the property directly.
Does the hotel accommodate children and families?
Children of all ages are welcome, but additional fees may apply for children using existing beds. Extra beds cannot be added to any room type.
Is the hotel close to the Albuquerque Balloon Festival?
Yes, the hotel is conveniently located for Balloon Festival visitors, with some rooms on the north side offering front-row views of balloon launches.




































































