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9.2
Excellent
270 USD
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The Hacienda & Spa at Hotel Santa Fe in Santa Fe

🌍
United States, Santa Fe, 537 S Guadalupe St
● Center: 950 m
☎ Phone: +1 505-955-7800Show

✅ Exceptional butler service praised for going above and beyond ✅ Comfortable beds and spacious rooms with gas fireplaces and balconies ✅ Compliments on the welcoming and attentive staff, especially named staff like Tony and Jose ✅ Enjoyable continental breakfast and complimentary evening wine and appetizers ✅ Convenient free shuttle service and free parking ✅ Cleanliness and holiday decorations adding to a warm atmosphere ✅ Spa facilities including massages receive positive mentions ✅ Proximity to the Railyard and local markets highlighted as advantageous ❌ A few reports of maintenance issues such as shower flooding and mildew in showers ❌ Some guests noted aging furniture and worn decor including peeling laminate and chipped fixtures ❌ Front desk service was occasionally described as unfriendly on departure ❌ Additional charges for certain breakfast items (e.g., fried eggs) were seen as detracting from overall experience ❌ Heating problems in rooms were reported with limited staff response
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Photos Rooms and prices Description Services Video Map Reviews Similar hotels

Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Standard Double room
Standard Double room
Air conditioning, minibar and private bathroom
Beds:
270 USD
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Double Suite
Double Suite
Air conditioning, minibar and private bathroom
Beds:
364 USD
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Run of House
Run of House
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Standard room
Standard room
Air conditioning, minibar and private bathroom
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Standard Single room
Standard Single room
Air conditioning, minibar and private bathroom
Beds:
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
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Standard Twin room
Standard Twin room
Private bathroom
Beds:
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Standard Sextuple room
6 x
Standard Sextuple room
Air conditioning, minibar and private bathroom
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Junior Suite
Junior Suite
Private bathroom
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Suite
Suite
Air conditioning, minibar and private bathroom
Beds:
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Single Suite
Single Suite
Private bathroom
Beds:
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Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
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Standard Suite
Standard Suite
Private bathroom
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More rooms

Description

The Hacienda & Spa at Hotel Santa Fe is a 4-star property constructed in 2001 and renovated in 2010, offering a range of room types from Standard Single rooms to Suites including Junior and Double Suites. Rated 9.4/10 overall, it features amenities such as a spa and wellness center, fitness center, free parking, and a restaurant with bar service. Guests appreciate the spacious, clean rooms often equipped with gas fireplaces and balconies, and the attentive service including butler and concierge. The hotel provides non-smoking rooms, facilities for disabled guests, and pet-friendly accommodations with a fee. WiFi and business center facilities support both leisure and business travelers. Despite some comments on aging furniture and occasional maintenance issues like shower flooding, the hotel is praised for its welcoming atmosphere and high cleanliness standards.

Location

Located at 537 South Guadalupe Street in Santa Fe, The Hacienda & Spa sits just across the street from the Railyard, a notable local landmark. The hotel is about 191 meters from the well-reviewed Tomasita's restaurant, rated 9/10 by visitors. It is approximately six blocks from the main plaza, placing guests within easy walking distance of central attractions. The property also offers a shuttle service, making it convenient to explore the surrounding area without hassle. Parking is free on-site, a practical benefit for travelers with cars in this city.

Tips

  • Book a room with a gas fireplace if you want a cozy atmosphere.
  • Use the free shuttle to explore the Railyard and surrounding areas easily.
  • If you have pets, remember to notify the hotel in advance and prepare for the nightly pet fee.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Cuisine: Western Opening hours: [Mon - Sun] 07:00-10:30 Open Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$25.00 per pet per night
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 16:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Elevator/lift
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Express check-in
  • Reception desk
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Vending machine
Internet
  • Wi-Fi
Languages Spoken
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Hiking
Parking
  • Parking
Business
  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Spa
Kids
  • Babysitting and childcare
Pets
  • Pets allowed

Video: The Hacienda & Spa Review - Santa Fe , United States of America

Map

Reviews

Cleanliness
Amenities
Location
Service
07.02.2026 Nicholas
We stayed 4 days and 3 nights in a king-size bedroom with a fireplace. The butler service was fantastic and included everything we needed. They went above and beyond, and we'll definitely be back.
20.01.2026 Charlotte
All of the staff were outstanding! Especially Tony. Everyone was very helpful and welcoming. We stayed in the spa wing. The bed was comfortable and the shower was awesome. We enjoyed the lounge for continental breakfast and happy hour. The hotel shuttle is a great amenity and the drivers were super friendly. Great spa as well. Best hotel experience we’ve had in a very long time. We will definitely stay here again!
08.01.2026 Mark
While the first experience was great, last night the hat in the bedroom portion didn't work correctly. The shower in that room floods the floor even with the door closed. When I told the staff about the heating issue, they seemed not to care.
07.01.2026 Mark
Rooms are great, but the furniture is starting to show aging. Staff is usually excellent, but the front desk staff were not very friendly on departure.
26.12.2025 Linda
Hotel extremely clean. Warm and welcoming. Staff were all accommodating and friendly. Decorated for Christmas made it special. The art throughout hotel was an added plus.
09.12.2025 Erin
Room was clean and comfortable. Loved the cookies and fruit the hotel left in room first night. There was some mildew in the shower and the water took forever to get hot.
04.12.2025 Cliff
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
18.11.2025 Laura
I first stayed at the Hotel Santa Fe 10 years ago and had really fond memories of the experience. I loved the room and the art. It felt like a unique, upscale hotel at the time. On this return trip, I was hoping to have the same experience but left feeling a little disappointed. Overall, I give it an average rating. Our suite/room could use some updates. The decor seemed worn. There was peeling laminate in the cabinet, chipped ceramic soap holder, no iron/ironing board in the room, and weak lighting. I expected more for the price. On the plus side, the rooms are quiet, the fireplace and balcony were nice to have, and the bed was comfortable. It’s also a great location and no charge for parking. Everyone was very pleasant.
14.11.2025 DEBORAH
Most welcome we have ever felt at a hotel! Great staff including our butler, Tony! Beautiful place with excellent room including a gas fireplace. We loved the extra touches. Convenient location across the street from the Railyard. Only wish we could have stayed even longer!
12.11.2025 Aileen
When I booked the hotel, I figured it would be nice, but I didn't expect the level of service and attention that we've received. The room was excellent (loved the fireplace), the bed was very comfortable, the bath clean and the shower large and with great water pressure. The breakfast was really good: Yogurt, cereal, pastries, fruit, etc. Would definitely stay here again!
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POIs near hotel

memorial
Dorothy Scarritt McKibbin (12 min)
Memorial to Dorothy McKibbin, known for her role at Los Alamos during WWII.
museum
City of Santa Fe Firefighters Museum (2.8 km)
Museum showcasing the history and equipment of Santa Fe’s firefighters.
museum
Water History Museum (2.8 km)
Museum exploring the history and impact of water in the region.
museum
Thaw Art History Center (4 km)
Museum dedicated to art history with exhibitions and educational programs.
memorial
Santa Fe on the Camino Real (4 km)
Memorial marking Santa Fe’s historical significance on the Camino Real trade route.

Cafe and Restaurants near hotel

restaurant
Restaurant «Tomasita's» (3 min)
500 S Guadalupe St, Santa Fe, NM 87501
Reviews
20.11.2017 Kyle
Perhaps my expectations were too high as this restaurant came highly recommended. It wasn't bad but it wasn't special either. Again nothing really wrong with it but as everything is relative when you compare Tomasita's to other top ranked restaurants in the area it doesn't come out on top. When in doubt stick with green sauce. I sould have. PS I love (New) Mexican food.
20.11.2017 Brian
I had high expectations and they were met! Great New Mexican food. This place can definitely get busy so if it's possible get reservations. Margaritas we're great (and strong ;)...)
13.11.2017 Mike
Fabulous spot for authentic and delicious New Mexican classics. The margaritas are quite tasty, and a good price for the quality. Excellent nachos, fluffy tamales, flavorful enchiladas, and of course excellent red & green. It was very crowded the night we went, but the service was excellent and fast.

Definitely check out this Santa Fe institution for a delicious meal that won't break your budget.
09.11.2017 Tori
Loveee me some Tomasita's. The other nice thing is that this was my God mother's name :-). Anyway, they have the best drinks and I have to admit when there's a lot of people in there it's a bit noisy, but the service is fabulous and the food is very very good. I have never eaten there where I was disappointed. I'm sure I will return. Love the Green Chile.
22.10.2017 Gregory
The service is excellent and the food is good Northern New Mexican. I do feel that there is an immense amount of hype that is not justified for this place however. This is in no way the fault of the establishment. You could easily get just as excellent food and drinks in other parts of town without the insanely massive wait times if you are super hungry and don't have reservations.

Frequently asked questions about The Hacienda & Spa at Hotel Santa Fe

Are pets allowed at The Hacienda & Spa at Hotel Santa Fe?

Yes, pets are allowed on request with a fee of US$25.00 per pet per night. Service animals are also permitted.

What types of rooms are available at this hotel?

Room types include Run of House; Standard room; Standard Single room; Standard Quadruple room; Standard Double room; Standard Sextuple room; Junior Suite; Double Junior Suite; Suite; Single Suite; Quadruple Suite; Double Suite; and Standard Suite.

Is breakfast included in the room rate?

Breakfast is served from 07:00 to 10:30 daily; however, additional fees may apply for some items and are not included in the total price.

Does the hotel provide shuttle services?

Yes, the hotel offers a shuttle service, which guests have praised for convenience and friendly drivers.

What accessibility features does the hotel offer?

The hotel has facilities for disabled guests, including a lift and non-smoking rooms.

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