Paris Boutique Sapa Hotel in Sapa

The room was very dirty full of bugs and stains on the bed covers and pillows, the shower was full of mold, the tv didn’t work, and the ac had issues becomes cold and hot so suddenly, i asked for a room change and still it was dirty and dusty. Also the hotel staff were so loud screaming outside my room from 7am shouting and having full conversations outside my room and even when i told them to lower their voices they kept screaming. Very bad experience wont go again and don’t recommend.

Small rooms, noisy and the staff were never helpful. the rooms were very dirty the bed sheets and the pillows were stained with dirt and the towels were brown the beds also had black bed bugs everywhere and someone’s hair all over the beds and blankets. The ceiling of the rooms have mold which is very dangerous and they drip yellow water everywhere. The windows are very thin and the curtains do nothing. The people outside are very loud and even when someone complains the staff does nothing. The rooms are filled with all types of insects and the room is just old and dusty. First night when we arrived there was no one to help us, staff were sleeping and we had to wake them up… we also had to take our own luggage upstairs.. which was not our job. which then they gave us our room cards while wearing their sleep clothes. Overall very bad experience and would not recommend at all.

The quality is low but the price is to high. The hotel is located at the center area of Sapa, at the opposite side of the lake and right in front of Love street across the lake. The room was clean but too tiny. It felt suffocating when staying in the room. I stayed in a twin room with 2 tiny beds. I felt off the bed sometimes at night because the bed was too small (I'm a tiny Asian person). My friends stayed in a double bed, it actually 2 beds put together. The bed sheets were dirty. The room I stayed had no view to the lake. It has the view straight to the...stairs. The walls were too thin, I could hear whatever happened at the room next door ( Whatever they talked, they showered, they...went to the toilet, etc) . There was a glass between the bathroom and the bedroom. The curtain was too thin. The one who stayed outside can see the one inside had shower. I didn't understand why they put that curtain there. And they horrible thing was that my friends who are straight males stayed at the room next door and they could see each other showered. In the morning, I could smell the food all the way from the ground floor to my room. Buffet breakfast didn't have much choices and it was ok. The receptionists were terrible. They deactivated the card key to my room before I checked out and I still left my luggage in the room. There was only 1 key card for the room of 2 people who we both had to go out together or stay in the room together or just leave the door open and It was not safe at all.

Very bad experience there. Room was very small, view on the lake was partial. We didn't even have the (included) breakfast as it looked really bad. Lots of noise in the corridor with other guests keeping the door open and letting the kids out. The manager didn't do much about it. Last but not least: no water this morning. Other than that, the room decoration was nice and the bed was comfortable.