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235 USD
Rafaelo Resort in Shengjin
🌍 Albania, Shengjin, Kompleksi Rafaelo
● Center: 670 m
🌞 Beach - 1 min
☎ Phone: +355 67 201 1033Show
✅ Accommodation offers clean and spacious rooms with balconies and pleasant views, praised for being quiet and suitable for families. ✅ Staff members are frequently described as friendly, helpful, and accommodating, with special mentions of attentive housekeeping. ✅ Wi-Fi connectivity in rooms is stable and fast, supporting guests who need internet access for work. ✅ The hotel provides free sun loungers and umbrellas on its private beach. ✅ Some guests found the food quality acceptable, with breakfast being noted as good by a few reviewers. ❌ Multiple reviews report issues with room maintenance, including broken or unstable fixtures, poor bathroom conditions, and outdated furnishings. ❌ Service inconsistencies were noted, including rude or confused staff, problematic check-in procedures, and poor handling of all-inclusive meal policies. ❌ Several guests criticized the spa facilities as either closed or not functioning, impacting the advertised amenities. ❌ Food quality was frequently described as poor or overpriced, with limited menu options and language barriers in menus. ❌ Cleanliness was a concern for some, with reports of inadequate room cleaning schedules and unclean pools.
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Rooms and prices
2 guests
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Deluxe Double room
Private bathroom
Beds:
244 USD
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Executive Double room
Private bathroom
Beds:
244 USD
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3 x
Executive Triple room
Private bathroom
Beds:
299 USD
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Deluxe room
Private bathroom
ZenHotels
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Executive room
Private bathroom
Beds:
ZenHotels
Trip.com
Description
Rafaelo Resort is a 4-star hotel complex located in the seaside resort town of Shëngjin, Albania, offering 425 rooms across multiple buildings. The hotel provides various room types including Deluxe and Executive options, some with balconies and sea views. It features both indoor and outdoor swimming pools and a private sandy beach 120 meters away with free sun loungers and umbrellas. Families will find kid-friendly facilities such as a mini-club, playground, and children’s animation programs. On-site amenities include a restaurant, beach bar, medical center, souvenir shop, and conference facilities. Wi-Fi is available throughout the property, and parking is free. The resort positions itself as suitable for family vacations with a focus on comfort and convenience near the sea.
Location
Rafaelo Resort is situated approximately 500 meters from the center of Shëngjin. The private sandy beach lies 120 meters from the hotel on the second coastline, offering direct access to Shëngjin Beach just 80 meters away. The resort is about 58 kilometers from Tirana International Airport, making it accessible for international travelers. Nearby attractions within the hotel grounds include a gym, sauna, jacuzzi, and a nightclub. The location allows easy access to coastal views and the town center while providing beachside amenities.
Tips
- If you require reliable internet access for work during your stay, mention this when booking as the hotel can accommodate this need.
- Arrive prepared for possible language barriers around menus, especially in the restaurant and beach bar.
- For families, the children's facilities and private beach access are convenient, but check room conditions carefully to ensure maintenance issues do not affect your comfort.
Policies and conditions
- Check in time: 00:00. Check out time: 00:00.
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Services and facilities
Internet
- Wi-Fi
Food and Drink
- Bar
- Restaurant
Parking
- Free parking
Rooms
- Air conditioning
- Non-smoking rooms
For businessmen
- Meeting/banquet facilities
Cleaning
- Laundry
The hotel is located on second line from the shore.
The nearest beach is located on the distance of 80 m. It takes 1 minute To the beach!
Hotel view
Video: Rafaelo Resort - Shengjin
Map
Reviews
20.03.2026
An Absolutely Wonderful Stay - Highly Recommend!
We just got back from a fantastic stay at Rafaelo Resort and I couldn't be happier with our experience.
The great service started even before we arrived. I made our reservation through their Facebook page and the team was incredibly quick to respond. Their answers were always clear and very helpful, which made the booking process so smooth.
We showed up a bit early before official check-in time, but they were so accommodating. I had booked two rooms and they managed to get one ready for us right away so we could settle in before the checkin time, which we really appreciated.
I had mentioned during booking that I needed a room with stable WiFi for work, and they definitely delivered. The internet was really good and fast and I had no issues at working a few hours from my room.
The room itself was clean, spacious, and had a lovely balcony with a nice view. It was quiet and perfect for our family. A special shout-out to Martina, the cleaning lady, who was super helpful and kind. She checked in with us every day to see if we needed fresh towels or anything else, and her warmth was really lovely.
All the staff we encountered were consistently friendly, helpful, and kind. The food was also really nice and always served on time.
For the level of service and quality we received, we found it to be very affordable, especially with the end-of-season sale. It felt like great value.
We will definitely be coming back with the family. Highly recommend this place!
Just one small note for the management: the curtain rod in our rooms was very loose and unstable; it tended to fall if you opened the curtains widely. It didn't cause any problems for us, but it might be something to fix soon just as a safety precaution, especially for kids.
But overall, a truly excellent stay. Thank you, Team Rafaelo
We just got back from a fantastic stay at Rafaelo Resort and I couldn't be happier with our experience.
The great service started even before we arrived. I made our reservation through their Facebook page and the team was incredibly quick to respond. Their answers were always clear and very helpful, which made the booking process so smooth.
We showed up a bit early before official check-in time, but they were so accommodating. I had booked two rooms and they managed to get one ready for us right away so we could settle in before the checkin time, which we really appreciated.
I had mentioned during booking that I needed a room with stable WiFi for work, and they definitely delivered. The internet was really good and fast and I had no issues at working a few hours from my room.
The room itself was clean, spacious, and had a lovely balcony with a nice view. It was quiet and perfect for our family. A special shout-out to Martina, the cleaning lady, who was super helpful and kind. She checked in with us every day to see if we needed fresh towels or anything else, and her warmth was really lovely.
All the staff we encountered were consistently friendly, helpful, and kind. The food was also really nice and always served on time.
For the level of service and quality we received, we found it to be very affordable, especially with the end-of-season sale. It felt like great value.
We will definitely be coming back with the family. Highly recommend this place!
Just one small note for the management: the curtain rod in our rooms was very loose and unstable; it tended to fall if you opened the curtains widely. It didn't cause any problems for us, but it might be something to fix soon just as a safety precaution, especially for kids.
But overall, a truly excellent stay. Thank you, Team Rafaelo
11.01.2026
Not as good as the photos on internet are.
Bed was comfortable, bathroom strange, staff confused. Breakfast was good, dinner horrible and expensive. Food was really, really bad.
No menu in English or any other language.
Wine list non existent. That had to go and check for every single bottle we asked for.
Nature around is beautiful, view from rooms fantastic.
Will not go again. Sorry but not sorry.
Bed was comfortable, bathroom strange, staff confused. Breakfast was good, dinner horrible and expensive. Food was really, really bad.
No menu in English or any other language.
Wine list non existent. That had to go and check for every single bottle we asked for.
Nature around is beautiful, view from rooms fantastic.
Will not go again. Sorry but not sorry.
25.10.2025
⭐☆☆☆☆ Overpriced and deeply disappointing – avoid this place!
We stayed at this hotel in September, and honestly, it was one of the worst hotel experiences we’ve had.
The receptionist was incredibly rude and insisted on keeping my passport during the stay — something I’ve never encountered before. She looked at us like we were a burden to the hotel, which really ruined the first impression, especially considering how much we paid.
We had to pay the entire amount upfront, again something I’ve never experienced. For what we got, it was absolutely not worth it.
The room:
• The bed was way too soft — impossible to sleep well.
• Only one thin sheet provided, no extra blanket.
• Shower barely worked and was full of limescale.
• Bathroom smelled like sewer.
• Only shampoo provided — no other toiletries.
• No bathrobes, even though this is supposed to be a spa hotel.
The “spa”:
Total joke. The jacuzzi, hammam, and sauna were all closed or broken. When we arrived, we had to ask the receptionist to turn on the lights because everything was dark and clearly unused. No massages available, even though they promised there would be.
The breakfast:
Terrible. Poor quality and very limited selection. Definitely not what you expect from a “5-star” hotel.
And to top it all off, they only charged our card 3–4 months after the stay. Who does that? Completely unacceptable.
We’ve stayed in many spa hotels across the Balkans and Western Europe — this one takes the cake for being the worst. Definitely not 5 stars. More like 2.5, maybe 3 on a generous day.
Do yourself a favor and stay somewhere else. This place is overpriced, mismanaged, and a total diapppontment.
We stayed at this hotel in September, and honestly, it was one of the worst hotel experiences we’ve had.
The receptionist was incredibly rude and insisted on keeping my passport during the stay — something I’ve never encountered before. She looked at us like we were a burden to the hotel, which really ruined the first impression, especially considering how much we paid.
We had to pay the entire amount upfront, again something I’ve never experienced. For what we got, it was absolutely not worth it.
The room:
• The bed was way too soft — impossible to sleep well.
• Only one thin sheet provided, no extra blanket.
• Shower barely worked and was full of limescale.
• Bathroom smelled like sewer.
• Only shampoo provided — no other toiletries.
• No bathrobes, even though this is supposed to be a spa hotel.
The “spa”:
Total joke. The jacuzzi, hammam, and sauna were all closed or broken. When we arrived, we had to ask the receptionist to turn on the lights because everything was dark and clearly unused. No massages available, even though they promised there would be.
The breakfast:
Terrible. Poor quality and very limited selection. Definitely not what you expect from a “5-star” hotel.
And to top it all off, they only charged our card 3–4 months after the stay. Who does that? Completely unacceptable.
We’ve stayed in many spa hotels across the Balkans and Western Europe — this one takes the cake for being the worst. Definitely not 5 stars. More like 2.5, maybe 3 on a generous day.
Do yourself a favor and stay somewhere else. This place is overpriced, mismanaged, and a total diapppontment.
20.09.2025
The room was fine and the view was great i have to admit, though the way the staff treat you is beyond HORRIBLE. I would not recommend coming here at all! We payed for what we thought was all inclusive and then when we came to eat lunch after getting a portion of somewhat eatable food one lady approached my mother with a very loud voice asking her where her wristband was and shouting at her to get out, treating her like a thief until my father had to go and sort it out the lady in front of everybody was questioning us like we were at the police station everybody kept on staring at us and this lady shouting at us like she owned the hotel until my father had to sort it out and pay extra for lunch! It completely ruined the rest of our day as people kept on staring at us, do not come here, theres plenty of other hotels with the same or might i say better experience than this one, definitely when it comes to the staff part.
08.08.2025
the room was terrible. it was old, furniture was old and the walls for some reason were stained. overall i was uncomfortable in that room and the bathroom was dim, yellow and it smelled a little. the room was terrible but the beds were comfortable and the balcony view was gorgeous. the service from the staff was incredible. they were so helpful and they were always ready to give us anything we needed. the food and drinks were really good and we had a lot of options to choose from.
08.08.2025
Where do I start… I booked this place a week before, but when I arrived, they couldn’t even find my reservation. They sent us to check a room, and it was disgusting, the sink was broken, the room was a mess. When I went back to tell them about it, they acted like I was lying and were really rude.
We took another room that was a bit better, but still far from what you’d expect. They call themselves a 4-star hotel, but there was nothing 4-star about it. The food wasn’t good, and I even got food poisoning. I didn’t bother telling them — I just wanted to leave.
The cleaning rules are ridiculous: towels only every two days, and a room clean EVERY THREE days. Even then, they didn’t do it properly. We had to call the cleaning lady ourselves. When they “cleaned” the bathroom, they only mopped the floor and didn’t touch anything else. The toilet barely had water, so sometimes it wouldn’t flush. The shower never had fully hot water.
There was a safe in the room, but they said it didn’t even work. The TV was smaller than my laptop screen. The fridge made loud noises all night, so I couldn’t sleep.
Overall, this place was a huge disappointment. Definitely not worth the money and nothing like what they claim. The only decent thing was the location and the beach lounges.
We took another room that was a bit better, but still far from what you’d expect. They call themselves a 4-star hotel, but there was nothing 4-star about it. The food wasn’t good, and I even got food poisoning. I didn’t bother telling them — I just wanted to leave.
The cleaning rules are ridiculous: towels only every two days, and a room clean EVERY THREE days. Even then, they didn’t do it properly. We had to call the cleaning lady ourselves. When they “cleaned” the bathroom, they only mopped the floor and didn’t touch anything else. The toilet barely had water, so sometimes it wouldn’t flush. The shower never had fully hot water.
There was a safe in the room, but they said it didn’t even work. The TV was smaller than my laptop screen. The fridge made loud noises all night, so I couldn’t sleep.
Overall, this place was a huge disappointment. Definitely not worth the money and nothing like what they claim. The only decent thing was the location and the beach lounges.
31.01.2023
We stayed at this hotel for one night just to see if Albania is ready for European tourists. To start with, I think someone should tell this hotel what an all-inclusive is. In the evening we stood in line in the restaurant for half an hour for nothing because all the food was already gone and no one came to fill them up and for the drinks if we can call them a drink isn't much of one either. The swimming pools were very dirty, there was a shortage of staff everywhere and there was no television, despite all attempts to watch television. Many street dogs in the streets, unpleasant smell along the street on the coastline...
09.11.2022
This is not 5 star resort. I stayed at deluxe&spa EU180 a night and it was absolutely not worth it. A none working TV in room and see through bathroom. I also stayed in executive side of hotel which means I payed extra but absolutely not worth the price. Again no TV and no privacy in bathroom. No room to sit by the pool. Food is terrible, hotdogs and a day old bread. The staff is none responsive. This is expansive 3 star at best.
20.08.2022
To all the ratings here, keep in mind that Rafaelo is divided in 3 parts. Rafaelo normal with the sections A to H. Next Rafaelo Executive (Maritim) with higher standards and exclusive Pool usage. Last Rafaelo Deluxe with highest standards and SPA etc. (Executive can use SPA too). We where in the Executive Hotel and everything was fine.
09.08.2022
The worst experience in my life. There are 3 pools and only one gets filtered as it supposed to. Therese are not cleaned at all.
For 5 star hotel food is horrible, eveyday you had spaghetti with some horrible beef and chicken meat, that was it.
I do not recommend this hotel to anyone.
Oh, there was no TV in our room.... Crazy
For 5 star hotel food is horrible, eveyday you had spaghetti with some horrible beef and chicken meat, that was it.
I do not recommend this hotel to anyone.
Oh, there was no TV in our room.... Crazy
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POIs near hotel
Rrënoja (2 km)
Obelisku i Kuvendit te Lezhes 1444 (5 km)
Gjeto Coku (5 km)
Frequently asked questions about Rafaelo Resort
How far is Rafaelo Resort from the nearest beach?
The hotel’s private sandy beach is 120 meters away, located on the second coastline, with Shëngjin Beach about 80 meters from the resort.
Does Rafaelo Resort have facilities for children?
Yes, the resort offers a children’s mini-club, children’s animation, and a playground.
What types of rooms are available at Rafaelo Resort?
Room types include Deluxe room, Deluxe Double room, Executive room, Executive Triple room, and Executive Double room.
Is Wi-Fi available throughout Rafaelo Resort?
Wi-Fi is available throughout the hotel territory, and guests have reported stable and fast internet connections in rooms.
Are spa facilities operational at Rafaelo Resort?
According to guest reviews, some spa facilities like the jacuzzi, hammam, and sauna have been reported as closed or broken. Contact the hotel directly for current details.
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The average hotel price this month is 178 USD The best time to book is August 17, with rates starting from 162 USD
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