Hotel Tropiq in Cairns

The photos make the hotel appear better than it actually is. It offers reasonable value for money, but you do get what you pay for. The décor and facilities are quite dated, although it seems some effort has been made to modernise parts of the room.

Unfortunately, cleanliness was an issue during our stay. We saw cockroaches running around inside the room, which was concerning. It’s unclear whether this is due to the tropical climate or poor pest control. On the positive side, the sheets and towels were clean and smelled fresh.

Trevor at reception was friendly and helpful, which we appreciated. The laundry facilities consist of basic domestic washing machines and a dryer, but the laundry room itself was not very clean. It would also be helpful if there were a small table or basket available so guests could fold their clothes after washing.

There is no daily room cleaning, so bins are not emptied and toilet paper and towels are not replaced unless requested. Luggage storage is self-service, meaning guests place their bags in the storage room themselves and can access them at any time.

The pool is very small—more like a children’s pool. The room includes amenities such as a hairdryer, shampoo, conditioner, body wash, kettle, microwave, cutlery, and crockery. However, several of these items were not clean, and the drying towel smelled damp while the washing sponge was dirty.

Parking on-site is limited, though there appears to be plenty of street parking available. The location is about a 30-minute walk to the centre, or around a 7-minute walk to a bus stop with a 15–20 minute bus ride into town. The bus runs approximately once per hour.

Overall, if cleanliness and pest control were improved, the hotel would be acceptable for the price.