Hotel Goldener Adler, BW Signature Collection in Innsbruck
✅ Staff consistently described as friendly, helpful, and welcoming, with several reviews highlighting personalized service and attention to detail ✅ Restaurant praised repeatedly for authentic Tyrolean cuisine, especially the Wiener Schnitzel and apple strudel, with thoughtful presentation ✅ Location receives top marks for proximity to major Innsbruck landmarks and central position in the Old Town ✅ Rooms are clean, modern, and equipped with comfortable beds and soundproofing, contributing to restful stays ✅ Free bike rental and ski partnerships providing convenience for active travelers ❌ Some rooms are noted as small, particularly the Classic Single room, which may feel cramped for some guests ❌ Limited breakfast variety mentioned, though fresh orange juice is available; some guests found the air conditioning temperature not adjustable and slightly cold ❌ A few guests reported minor issues with heating or shower leakage, though staff were responsive in offering room changes ❌ Hotel entrance signage primarily highlights the restaurant, which can cause confusion about hotel access ❌ Parking availability is free but limited, and the pedestrian area location complicates luggage loading and unloading
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Description
Hotel Goldener Adler, BW Signature Collection, is a historic 4-star hotel established in 1390 and renovated in 1991, located in the heart of Innsbruck. It offers a range of room types including Standard Double, Deluxe Double, and Classic Single and Double rooms, all equipped with air conditioning, heating, and soundproofing. Guests can enjoy amenities such as free WiFi, a restaurant serving authentic Tyrolean cuisine, a bar, and facilities for disabled guests. The hotel features a terrace, shared lounge, meeting rooms, and free parking. Ski enthusiasts benefit from partnerships offering ski rentals and lessons with convenient hotel pickup. Service quality scores a perfect 10/10, reflecting attentive staff known for warm greetings and helpful recommendations. The hotel combines modern comforts with centuries-old architecture, including a restaurant praised for its traditional Austrian dishes like Wiener Schnitzel and apple strudel.
Location
Situated at Herzog-Friedrich-Strasse 6, Hotel Goldener Adler is exactly 3 km from Innsbruck-Kranebitten Airport (INN). It sits within the Old Town, just 41 meters from the Gothic Helbling House and 70 meters from the Golden Roof Museum, both notable historic landmarks. The hotel is right next to the Golden Roof itself, offering immediate access to Innsbruck’s main tourist attractions. Nearby dining options include Weinhaus Happ Fam. Furtner only 50 meters away, known for traditional Austrian food and outdoor seating overlooking the Golden Roof crowds. Other restaurants like Archiv and Ski are within a 350-meter radius. The hotel is in a pedestrian area, which affects vehicle access but ensures a quiet and central location.
Tips
- If you prefer more spacious accommodations, consider booking a Deluxe Double room rather than a Classic Single.
- For breakfast, expect a fresh juice machine but a limited variety of options.
- Since the hotel entrance looks like a restaurant, check the address carefully to avoid confusion.
- Lastly, plan ahead for parking and luggage handling due to the pedestrian zone location.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Set menu Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed on request Fee: €20.00 (approx. US$22.78) per pet per night
- Service animals: Service animals are allowed on request
- Paying at the hotel: MasterCard, JSB, DinersClub, AmericanExpress, Visa, UnionPay
- Check in time: 14:00. Check out time: 07:00-11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Kettle
- Free Wi-Fi
- Internet
- German
- English
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Hiking
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- Tennis court
- Golf course (within 3 km)
- First Aid Kit
- Ski storage
- Ski shuttle
- Skiing
- Ski school
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: BEST WESTERN Plus Hotel Goldener Adler Innsbruck, Austria | Travel With Priyanshi
Map
Reviews
My partner and I wanted to enjoy a full meal from appetizer to dessert, but to avoid wasting food, we ordered just one appetizer to share. To our surprise, the staff thoughtfully served it already divided into two plates, with beautiful presentation on each — a small but meaningful gesture that immediately made us feel well taken care of.
The food itself was solid, authentic, and deeply rooted in traditional local flavors. Nothing felt overdone, yet you could truly taste the care and craftsmanship behind the dishes.
If you enjoy discovering genuine local cuisine while traveling, this restaurant is absolutely worth a visit.
The beer and drinks are also very good. The staff is super friendly and happy to give recommendations.
The atmosphere is very cozy with beautiful decoration. The architecture of the place is lovely and makes the experience even better.
The schnitzel was amazing, the steak was very good, and the carpaccio was delicious. But the star of the show was the apple strudel — honestly the best one we’ve ever had!
Highly recommended if you’re looking for great food, warm service, and a place you’ll want to return to again and again.
We loved the cozy atmosphere and beautiful old architecture of the building. The food was very good, and I especially enjoyed the Wiener Schnitzel. Unlike many nearby restaurants that are mostly for tourists, this place feels more genuine and serves proper, authentic Austrian food. Good wine too. Our waiter helped us choose the right wine to go with our meal, which made the experience even better.
The service was friendly, and made us feel welcome. It was a great place to eat after exploring nearby sights.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Goldener Adler, BW Signature Collection
Are pets allowed at Hotel Goldener Adler?
Yes, pets are allowed on request with an additional fee of €20 per pet per night.
What types of rooms does Hotel Goldener Adler offer?
The hotel offers Standard Double rooms, Deluxe Double rooms, Classic Single rooms, and Classic Double rooms.
Is there parking available at the hotel?
Free parking is available, but the hotel is located in a pedestrian area which may complicate loading and unloading luggage.
Does the hotel have facilities for skiing?
Yes, the hotel partners with a ski store offering equipment rental and lessons, with hotel pickup service included.
How close is the hotel to Innsbruck’s major attractions?
The hotel is within 70 meters of the Golden Roof Museum and 41 meters from Helbling House, both key historic sites.
