Hotel de la Poste - Relais Napoléon III in Bouillon

Just old.
Breakfast understaffed, few people yet dirty tables and buffet not refreshed or replenished for the euros we paid!
Small killer steps in the hallways, in semi dark.

The hotel is reasonable. It can’t be anything more than this. Rooms (309/311) are on the 3rd floor with a river view. They are both sold as superior river view rooms. They do have river views but are not superior in any way if you’ve stayed in other hotels. There is no air conditioning ( the hotel is old and built from stone and wood - and heats up to the point where you cannot sleep) but a noisy electric fan is provided. There are no USB charging sockets in the room and the shower is basic with distinctly average shower gel / shampoo bottle attached to the wall. The floor is wooden and squeaks a lot and the decor is bland (although this is, of course, subjective). In our view it needs a desperate refurbishment of the bedrooms and bathrooms….some of the rooms have a refurbished bathroom if you’ve stayed ask. The hotel has an underground secure (ish) garage for cars and motorbikes accessed via a room key from outside and inside. There are additional charges for parking - approx €18-20 euros for a car and half that for motorbikes per night. Location wise it is good as it is in the centre of town right by the bridge and the food is good with friendly service staff. Nice bar and restaurant area for views and evening meals / breakfast. Breakfast is basic continental affair and they offer a half board with 3 course meal options…which we took and had carrot soup as an amuse bouche for the first 3 days! You can ask to go a la carte which offers a few other dishes. The middle aged lady on reception was reasonably unhelpful and couldn’t really be bothered to help - with any request greeted with a sigh like it was too much trouble - perhaps she should recognise she works in hospitality and perhaps try to help guests a bit harder? Apparently it’s a family run hotel and this is not my first time staying here. Overall it’s an ok place to stay if visiting Bouillon for a couple of days - but it also appears there is a new hotel being built almost next door due to open summer 2026 - I think we will look there in future! This is for the reasons outlined above - the rooms need an urgent upgrade to modern standards and the attitude of the front desk lady need to be more friendly and helpful. I’m paying a lot of money to stay here and felt like an unwanted guest.