Sandman Hotel Cranbrook in Cranbrook
Rooms and prices
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Description
In this hotel 68 rooms, 2 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Set menu [Mon - Sun] 04:00-13:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of CAD 200.00 (approx. US$146.18) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are allowed Fee: CAD 10.00 (approx. US$7.31) per pet per day
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Smoke-free property
- Heating
- Newspapers
- Express check-out
- All Spaces Non-Smoking (public and private)
- No elevators
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Luggage storage
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Breakfast
- Restaurant
- Microwave oven
- Coffeemaker
- Kettle
- Free Wi-Fi
- English
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Indoor Pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Family/Kid Friendly
Street view
Video: Sandman Hotel Cranbrook Review - Cranbrook , Canada
Map
Reviews
The hotel could benefit from renovating the rooms (especially the bathroom). The grout in the tub/shower is black where it should be white, the bath faucet didn’t work and was stuck on the shower setting, and the tub itself needs replacing, as the peeling glaze makes it appear dirty even when it isn’t.
Lastly, if you are showing up expecting use of the pool, you may want to call ahead. We showed up and the pool was closed, which was a disappointment.
Do not recommend this place to anyone.
Update: response to this review was generic and a joke. No customer service or compensation for mouse contaminated food. Multiple persons from our group have complained about seeing mice running across the floors, with no solution. Disgusting!
We booked there so we could use the pool, when we arrived and checked no one at the front desk let us know the pool was not working, we found out by seeing an “out of order sign on the pool door”.
Room:
The light in the hallway flickers, so clearly something with the electrical and also the small towel holder is falling off the wall, and they also don’t warn you about the noise from the train rolling by all night.
There is no elevator which is a drawback if you're on the upper floor. The bathroom area is a bit small and not alot of counter space. Overall a comfortable stay.
POIs near hotel
Cafe and Restaurants near hotel
The restaurant was not very busy and yet the server was not in the most pleasant of moods. It was almost as though we were a bother (please understand also that this feeling was also perceived by my companions).
The food had plenty of variety, but the buffet table definitely needed some attention. Many of the bins were close to empty and the food that was in was drowning in sauce or dreadfully dry.
The price was also quite elevated considering. My woman was craving a food item that was not in the buffet. It would not have been hard for the restaurant to throw on a little bit of an item they should normally serve to satisfy their customers... but that was not possible. That food item could only be served at lunch smorgasbord apparently. I had no other choice but to order it on the side at the full price, on top of the buffet price.
I am not likely to revisit this location as there are many other options for Asian cuisine in Cranbrook.
Frequently asked questions about Sandman Hotel Cranbrook
How much does it cost to stay at Sandman Hotel Cranbrook?
The cost of staying in Sandman Hotel Cranbrook depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 111 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Sandman Hotel Cranbrook?
You can book Run of House, Economy room, Standard room, 1 Bedroom Standard room, Standard Quadruple room, 1 Bedroom Standard Single room, Standard Double room, Standard Double room with city view, 1 Bedroom Standard Double room, Superior room, Superior Triple room, Deluxe room, Deluxe Double room, Junior Suite, Double Junior Suite, Suite, 1 Bedroom Suite, 1 Bedroom Single Suite, Double Suite, 1 Bedroom Double Suite, Standard Suite, Studio, Standard Studio in the hotel. Please check room availability by choosing your dates
Does Sandman Hotel Cranbrook have a pool?
Yes, Sandman Hotel Cranbrook has a swimming pool for guests.
Are pets allowed at Sandman Hotel Cranbrook?
Yes, pets are welcome at Sandman Hotel Cranbrook, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Sandman Hotel Cranbrook from the nearest airport?
The nearest airport is Canadian Rockies International Airport, located about 15 mins from hotel by car (13.9 km) away.
What’s the cancellation policy at Sandman Hotel Cranbrook?
The cancellation policy at Sandman Hotel Cranbrook depends on your room type and booking terms.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 114 USD The best time to book is June 16, with rates starting from 111 USD





































