7
Good
111 USD
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Sandman Hotel Cranbrook in Cranbrook

🌍
Canada, 405 Cranbrook Street
● Center: 1.9 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Double room
Standard Double room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
111 USD
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Standard room
Standard room
Kitchen, wireless internet and air conditioning
Kitchen in the room
182 USD
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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1 Bedroom Standard room
1 Bedroom Standard room
Kitchen, wireless internet and air conditioning
Kitchen in the room
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Standard Quadruple room
4 x
Standard Quadruple room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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1 Bedroom Standard Single room
1 Bedroom Standard Single room
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
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Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
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1 Bedroom Standard Double room
1 Bedroom Standard Double room
Private bathroom
Beds:
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Superior room
Superior room
Private bathroom
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Superior Triple room
3 x
Superior Triple room
Private bathroom
Beds:
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Deluxe room
Deluxe room
Private bathroom
Beds:
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Deluxe Double room
Deluxe Double room
Private bathroom
Beds:
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Junior Suite
Junior Suite
Air conditioning and private bathroom
Beds:
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Double Junior Suite
Double Junior Suite
Air conditioning and private bathroom
Beds:
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Suite
Suite
Private bathroom
Beds:
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1 Bedroom Suite
1 Bedroom Suite
Private bathroom
Beds:
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1 Bedroom Single Suite
1 Bedroom Single Suite
Private bathroom
Beds:
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Double Suite
Double Suite
Private bathroom
Beds:
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1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
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Standard Suite
Standard Suite
Private bathroom
Beds:
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Studio
Studio
Private bathroom
Beds:
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Standard Studio
Standard Studio
Private bathroom
Beds:
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More rooms

Description

In this hotel 68 rooms, 2 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
  • Breakfast: Set menu [Mon - Sun] 04:00-13:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of CAD 200.00 (approx. US$146.18) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
  • Pets: Pets are allowed Fee: CAD 10.00 (approx. US$7.31) per pet per day
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Computer
  • Air conditioning
  • 24-hour reception
  • Smoke-free property
  • Heating
  • Newspapers
  • Express check-out
  • All Spaces Non-Smoking (public and private)
  • No elevators
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Bathtub
  • Shower
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Iron and board
  • Luggage storage
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Breakfast
  • Restaurant
  • Microwave oven
  • Coffeemaker
  • Kettle
Internet
  • Free Wi-Fi
Languages Spoken
  • English
Parking
  • Parking
  • Parking nearby
  • Free Parking on Premises
Pool and beach
  • Swimming pool
  • Indoor Pool
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
Kids
  • Family/Kid Friendly

Street view

Video: Sandman Hotel Cranbrook Review - Cranbrook , Canada

Map

Reviews

Cleanliness
Amenities
Location
Service
05.05.2026 Ma
Service came with a smile, the rate ($113 for an off-season King room) was reasonable, and the room was adequately clean.

The hotel could benefit from renovating the rooms (especially the bathroom). The grout in the tub/shower is black where it should be white, the bath faucet didn’t work and was stuck on the shower setting, and the tub itself needs replacing, as the peeling glaze makes it appear dirty even when it isn’t.

Lastly, if you are showing up expecting use of the pool, you may want to call ahead. We showed up and the pool was closed, which was a disappointment.
08.03.2026 Tiffany
Worst hotel I’ve ever stayed at. The shower wouldn’t stay hot. It would alternate between warm and freezing cold water. You may even be lucky enough to sleep next to the train. The windows shook and rattled the entire night and when trying to approach the front desk there wasn’t anyone available. Do not waste your money here.
30.01.2026 Willow
The staff are wonderful and very helpful. But the maintenance man is missing. He must be at the other hotel where they value and pay him. My team all agreed that the lack of functional washroom fans made their rooms smell like stale crap even when running for hours. The mice are free ranging on crumbs. Dysfunctional plumbing fixtures are not identified and repaired. This is not my first choice. The lovely staff suffer silently... 😢
26.12.2025 Roman
Clean rooms, parking was easy and connected straight to a 24/7 Denny’s which was convenient. Could use a little upgrading in the rooms services but all in all a good stay.
18.12.2025 Kimberly
Working in the area for a few weeks and have told the front desk multiple times about the mice in the walls, you can hear them all night, and then the hole in the cupboard that had at least one mouse come into the kitchen cupboards and chew a hole into my food. There was no offer of compensation to replace the food that has now been contaminated. Staff doesnt seem to care about customer service. Had also asked to have the room cleaned and garbage emptied, and mouse traps put into the cupboards. This has yet to be done.
Do not recommend this place to anyone.

Update: response to this review was generic and a joke. No customer service or compensation for mouse contaminated food. Multiple persons from our group have complained about seeing mice running across the floors, with no solution. Disgusting!
15.12.2025 Brandi
Amenities:
We booked there so we could use the pool, when we arrived and checked no one at the front desk let us know the pool was not working, we found out by seeing an “out of order sign on the pool door”.

Room:
The light in the hallway flickers, so clearly something with the electrical and also the small towel holder is falling off the wall, and they also don’t warn you about the noise from the train rolling by all night.
01.12.2025 Maria
The bed was very comfortable and the extra seating area with couch was nice. Great water pressure with lots of hot water in the shower. Very convenient to have Dennys restaurant part of the hotel. Check in/out went quickly. Nice touch having a coffee/tea/water station with cookies in the lobby. Lots of free parking available.
There is no elevator which is a drawback if you're on the upper floor. The bathroom area is a bit small and not alot of counter space. Overall a comfortable stay.
02.11.2025 Bonnie
Staff were very friendly and helpful, but probably wouldn’t stay here again - rooms are dated & not super clean.
29.10.2025 Brenda
Easy access off main route. Close to area with lots of dining options. Older property but clean.
28.10.2025 Rachel
I specifically booked this property so I could swim after a long working day, to discover pool was out of order. Had I known, I would have booked a different hotel. Very disappointing and ******* should have noted it on the site. Convenient having a Dennys on the property and other stores close by but for price, other hotels for not much more, would have been a better option.
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POIs near hotel

museum
Canadian Museum of Rail Travel (1 km)

Cafe and Restaurants near hotel

restaurant
Канадски ресторант "При Дени" (1 min)
405 Cranbrook St N, Cranbrook, BC V1C 3R5
Reviews
10.01.2018 Nick
Just a typical Denny's. Now with a nicer interior!
21.11.2017 atis
Typical Denny's..the food was good but the service was a tad slow...I wasn't in hurry so no prob. Coffee nice and strong
02.11.2017 PonyTail
With new management there Denny’s has improved sooo much. The female ( filipino) who is manager at night is so amazing, kind and beautiful. I love going there- the food is good and when the odd time they mess up our food it’s fixed. Thank you. I highly recommend this place my hubby and I love it.
23.09.2017 Colin
Windows are dirty as balls. Food is cheap, but half decently cooked. Solid 3 stars bro. 5 if youre drunk.
20.09.2017 Chuck
Do not go to this Dennys. I've eaten at plenty of them before. This one sloooooooow service, toasted bread so stale it cut the inside of my mouth. How do you give it no stars.
restaurant
Marco Polo Restaurant (2 min)
502 Cranbrook St N, Cranbrook, BC V1C 3R6
Reviews
20.12.2017 Cameron
This used to be my favorite restaurant but last time I went the food was horrible! I heard that it changed ownership, if this is true, YOU SUCK! WHY WOULD YOU CHANGE THE FOOD?!?! of it ain't broke, don't fix it!
23.10.2017 Josh
Most of the poor ratings are based on a Chinese restaurant being bad at making Western cuisine. Duh, order Chinese food, their ginger beef and won ton soup is the best in town, prices are decent, portion sizes are huge, and by God does that delivery guy have an epic moustache
20.08.2017 Grace
Terrible for celiacs, do not eat the gluten free pasta. They're happy to serve celiacs dishes that have zero flavour and aren't fully cooked. Service did not care about us until there was a complaint made. Over-priced.
23.07.2017 Maxwell
Food was okay, kinda fresh. All staff was nice except for the caucasian waitress in her 60's was really rude. She would not smile and was rude to my one year old son. Not a place for kids.
22.03.2017 Philippe
After hearing lots of raves for this restaurant, I decided to go check out our with my woman and a friend. I cannot say that the service or the food quality was to my satisfaction.
The restaurant was not very busy and yet the server was not in the most pleasant of moods. It was almost as though we were a bother (please understand also that this feeling was also perceived by my companions).
The food had plenty of variety, but the buffet table definitely needed some attention. Many of the bins were close to empty and the food that was in was drowning in sauce or dreadfully dry.
The price was also quite elevated considering. My woman was craving a food item that was not in the buffet. It would not have been hard for the restaurant to throw on a little bit of an item they should normally serve to satisfy their customers... but that was not possible. That food item could only be served at lunch smorgasbord apparently. I had no other choice but to order it on the side at the full price, on top of the buffet price.
I am not likely to revisit this location as there are many other options for Asian cuisine in Cranbrook.
restaurant
Restaurant «KFC» (2 min)

Frequently asked questions about Sandman Hotel Cranbrook

How much does it cost to stay at Sandman Hotel Cranbrook?

The cost of staying in Sandman Hotel Cranbrook depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 111 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Sandman Hotel Cranbrook?

You can book Run of House, Economy room, Standard room, 1 Bedroom Standard room, Standard Quadruple room, 1 Bedroom Standard Single room, Standard Double room, Standard Double room with city view, 1 Bedroom Standard Double room, Superior room, Superior Triple room, Deluxe room, Deluxe Double room, Junior Suite, Double Junior Suite, Suite, 1 Bedroom Suite, 1 Bedroom Single Suite, Double Suite, 1 Bedroom Double Suite, Standard Suite, Studio, Standard Studio in the hotel. Please check room availability by choosing your dates

Does Sandman Hotel Cranbrook have a pool?

Yes, Sandman Hotel Cranbrook has a swimming pool for guests.

Are pets allowed at Sandman Hotel Cranbrook?

Yes, pets are welcome at Sandman Hotel Cranbrook, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Sandman Hotel Cranbrook from the nearest airport?

The nearest airport is Canadian Rockies International Airport, located about 15 mins from hotel by car (13.9 km) away.

What’s the cancellation policy at Sandman Hotel Cranbrook?

The cancellation policy at Sandman Hotel Cranbrook depends on your room type and booking terms.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 114 USD The best time to book is June 16, with rates starting from 111 USD

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