3 star hotels in Hangzhou

The front desk staff, Xiaoye, was very welcoming and even registered my child for a complimentary breakfast. The hotel is very close to West Lake, and parking is free right in front. It's a shame I didn't get to see the 'Broken Bridge in Lingering Snow' this time. I had wanted to visit JingShan Temple to see snow, but it was too far. The room is typical of a traditional 4-star hotel – nothing out of...

This is the hotel's presidential suite – a fantastic, spacious, and luxurious room with a jacuzzi. This is where the Italian Prime Minister stayed during the G20 summit. It offers unbeatable first-line West Lake views, allowing you to take in the entire lake. Downstairs is Intime Department Store, making dining and shopping very convenient. If you're exploring West Lake, setting off from Xinqiao is...

I extended my stay. This hotel is excellent, from the service to the cleanliness of the rooms. Thumbs up! 👍 Amenities: Complete and well-maintained Cleanliness: Spotless Environment: Many shopping malls and restaurants nearby, convenient transportation. It's about a 10-minute walk to West Lake. Service: First-class service.

An unexpected delight! The room location was great, offering beautiful views of West Lake. The service was excellent; they thoughtfully added two extra days of breakfast for my child, which was a nice touch. I especially loved the interesting library on the 1st floor and the rooftop terrace on the 10th floor.

Facilities: Well-equipped, a bit old but fully functional. Hygiene: Quiet, with daily cleaning service. Environment: Close to the subway, bus stops, and a shopping mall. You can see West Lake from the tenth floor and even catch the sunset, which is fantastic! Service: Warm and welcoming.

This hotel was really great! There's parking downstairs and it's quite close to West Lake. Plus, there are tons of restaurants nearby. The breakfast was a highlight – so many options, including different kinds of bread and local specialties.

A good hotel with nice rooms, breakfast was only Chinees food thou.

Location is 25-30 minutes walk to westlakes. Not close , but i enjoyed walked with kid's. Hotel is old, im concerned with lift safety. Room is ok. Breakie ok, loby is limited to 2 sofas. Room facing the highway is very noisy even at night.

Located near (near 2km) from famous Hangzhou West Lake. Staff is friendly, breakfast was okey, room was neat and clean. There's self laundry machine at 5th floor (maybe due to language barrier, the staff didn't tell us during check in). It was pleasant experience during our 6 night in the hotel

I'm all smiles with the service as a foreigner on a business trip: 1. The breakfast staff and security were always nice, and knew we didn't speak the language. 2. The Room cleaners were also nice, courteous and pleasant and met with a smile...always 3. The laundry staff and the security staff were nice, they sensed what i needed without asking, handing me. laundry bag, and pressing the right floor...

Very helpful and nice staff. Bed very comfortable. Good location.

I love Hangzhou, a clean city, beautiful xihu lake ...

This is my go-to hotel for business trips. The staff are always great, and I get a good rest here. This time I even received a New Year's gift 🎁

The room was nice, but the bathroom door could be better designed; its dual function was a bit awkward. I booked this hotel specifically for a Chinese Super League match, and its excellent proximity to the stadium was a huge plus. It's also quite close to West Lake, making it very convenient for getting around. Breakfast was okay, but it was often very crowded. The variety of food could be expanded...

We booked the Holiday Inn Express Hangzhou Huanglong for our trip to Hangzhou. It's conveniently located, not far from the subway station, and West Lake is just a 30-minute walk away. Plus, there's a tasty Domi nearby.

My stay here truly exceeded all expectations. We booked a twin room, and it was spacious with excellent amenities. What's more, we received a complimentary room upgrade, which was a lovely touch and definitely a bonus! Our high-floor room offered an amazing view; we just had to pull back the curtains to take in the expansive scenery. But what truly impressed me most was the soundproofing. It was incredibly...

Despite the hot weather, the air conditioning worked perfectly and was quiet. Overall, my stay was quite peaceful. The only drawback was that it was a bit tricky to find. The hotel is located behind the Delixi Building, and you need to enter through the building's main entrance.

Service was great, the counter staff helped me find where to see sunrise in west lake. Helpful staff. But amenities are really just so-so, I would think that local Chinese hotel chains offer better amenities than this hotel. Location is also just ok perhaps because I work nearby so it was fine but tourist wise is not convenient. Breakfast is ok only because they don't refill much after 9am..

Excellent location, service, and breakfast. However, it would be great if they could occasionally clean under the beds as well.

Very close to the subway station. The room and service were great, and they even gave out small gifts for concert-goers. Just not sure if the price is a bit high here.

The hotel service is very personalized, and the robot delivers food super fast. The front desk staff are friendly and provide thoughtful service. The hotel environment is clean and hygienic, making it super convenient for business trips.

I was on a business trip near IoT Street, so this hotel's location was a huge plus. The overall facilities were decent for a Holiday Inn Express, and breakfast was acceptable. However, the service was really just so-so. The first time I tried to get an invoice receipt sent to my company email, it didn't arrive. The second time, I used my personal email, and they sent a duplicate, which I then had to...

The hotel facilities and services are excellent. It's right next to the Hikvision campus and also very close to the Qiantang River.

The room isn't huge, but it's well-designed with a convenient desk and plenty of charging outlets. I especially want to commend the breakfast; while it's not a five-star spread, it has everything you need, and the freshly cooked noodles and coffee were excellent. The bedding was clean and comfortable, with a choice of soft or firm pillows, and the soundproofing was good, so I slept really well. For...

Fantastic stay! The service was incredibly attentive, the room was spacious and comfortable, and the bedding was soft. Breakfast was abundant and delicious, and the gym facilities were top-notch. Highly recommended, I'll definitely choose this place again next time! The pico service was also pretty good, overall a great experience.

This stay was absolutely perfect! From the warm welcome and guidance by Pico at the lobby to the attentive and prompt room service, every aspect was professional and thoughtful. The breakfast selection was extensive, with both Chinese and Western options tasting very authentic. The pool and gym facilities were excellent. I'll definitely choose this place first on my next visit!

Mico at the front desk was very helpful and friendly. The hotel rooms are spacious, and the location is super convenient, right by Metro Line 6. The breakfast selection is varied and the dining area is bright and inviting. All the staff are very welcoming, especially Mico, who was efficient and always had a smile.

Excellent service! This is a great 5-star hotel for the price. The rooms are well-equipped with modern amenities. The environment is lovely, a really good hotel. The service was fantastic, and the breakfast was delicious. I'll definitely be back!

The hotel room was spacious and bright, and the location was great – right next to the subway entrance with a shopping mall across the street. I'd like to give a special shout-out to Mico at the front desk; she arranged an excellent room for me. The bedding was clean and soft, and the hygiene was top-notch. Really great, big thanks to Mico again, haha!

Fantastic stay! Pico's service was thoughtful and attentive. The room was spacious and comfortable, and the bedding was soft. Breakfast was abundant and delicious, and the location was convenient. Every detail showed quality, offering great value for money. Highly recommended! They even arranged a high-floor room for us.

Great hotel location with an underground parking lot. The surroundings are quiet, and the front desk service was warm and efficient; check-in was very fast. A special thanks to Belle and Xiao Zhou for giving my child a small gift! We had a very satisfying trip.

The room was clean and tidy, and Xiao Wen provided excellent service.

The front desk staff, Belle, was lovely and professional. Talking to her instantly brightened my mood. The room was great and the breakfast was delicious too!

The room was new and very clean, and the service was warm and welcoming. It was super convenient to have a robot deliver takeout directly to our room. The hotel is quite close to Hangzhou East Railway Station, about a 20-minute drive away. Getting to West Lake or Xixi Wetland takes about 40 minutes by taxi. There are also plenty of restaurants nearby and a good variety of takeout options. It's very...

Xiao Cheng was fantastic, the service was excellent, I really liked it.

The room was comfortable and clean, and the front desk staff, Xiao Li and Xiao Cheng, provided professional service.

Had 10 days stay here. The hotel is clean for our stay. Theres shops behind the hotel for late night supper. The food in hotel is decent.

Afternoon tea set for two: None Exclusive executive benefits: None Breakfast: Because there are fewer people staying in the hotel, it is basically equivalent to no more, and I will never come back

The overall decoration effect is relatively old, as are the facilities and equipment. The executive double room was upgraded for free, and it feels okay. Afternoon tea and fruit were sent, overall it was good.

I booked the hotel for the leader. The company needs a water bill. I called the front office. Feifei understood my needs and dealt with it in a timely manner. The call was completed within five minutes. This service is great

Everything was great. The breakfast was also delicious, especially the live noodle station.

Facilities: Good The front desk service was good, and the hygiene was excellent.

The hotel facilities are excellent, the rooms are comfortable, and the service is attentive and meticulous!

I just stay in here for one night but really impressed by the room facility, the view and the breakfast quality as well. Really like the decoration in the lobby, will come back again when I visit Hangzhou another day!

We chose this hotel because we were going rafting. The room was very pleasant and quiet, with comfortable bedding and all toiletries. The only downside was the lack of screen projection, which is a must-have in modern cities.

Before May Day, I went on a business trip to Hangzhou with colleagues. We stayed at the Fairfield Inn Xiaoshan and had a wonderful time. The front desk was very friendly and the service was excellent. The room was immaculately clean. We ordered a lot of takeout, and the robot delivery was very convenient. The breakfast had a wide variety, and the scallion oil noodles were especially delicious. We also...

Everything is great in this vintage hotel, but beware of the kids’ sports events at the university. If the university has a kids’ event, this hotel will be stocked with kids slamming doors and screaming.

The service is very good, it is at the door of my child's school, convenient and satisfactory!

The bathroom in the room is small

Convenient location and nice surrounding environment

The hotel service is good. It is very close to the bus station and the back gate of Zhejiang University of Technology. However, the exam still needs to go to the main gate (South Gate), so I took a long detour during the exam. The exam location seemed close at hand, but it was far away on the opposite side.

Beautiful and comfortable environment

Highly recommended hotel 🏨 Location: Superb! Right next to Yintai Commercial Street. Environment: Very comfortable. Service: Warm and attentive. Knowing we were two adults and one child, they upgraded us from a twin to a king-sized bed! They also recommended suitable sightseeing routes. Great value for money. Price: There are many hotels nearby, but after comparing, this was our final choice.

The location was excellent, within 10 mins of walk to the lake, restaurants and shops. The main shopping area is also less than 15 mins away. Whilst the hotel has seen better days, its amenities are extremely clean. Front desk staff is also helpful and friendly, special call out to Xiao Pan and a few ladies on duty who always helped whenever I asked.  The only drawback is that the pillows are too...

was a great stay with good location.. Reception was nice especially Joyce 张卫敏 who was friendly and nice, and so helpful! (but note that not all are like her). room had abit unpleasant smell but had purifier sent to our room. So was o

Location was okayish, tourist spot in within walking distance (around 800m), room were nice and quite clean but it could be better, hotel staff on the other hand were not very friendly

Whenever I'm in Hangzhou, I always choose to stay at Marco Polo. I've stayed here several times already. The rooms are spacious and clean, with excellent facilities, and the toiletries are top-notch – you can literally just show up empty-handed! 😂 There are small shops and snacks right outside, a mall next door, and public transport (bus and subway) is all readily available. It's just a 10-minute walk...

Facilities: The variety is quite comprehensive, everything you'd expect is there, a classic old hotel. Hygiene: Very clean, even the bathtub was spotless. Environment: The floors were tidy, and the windows were bright. Service: Very attentive, everyone greeted us with a smile.

Whenever I visit Hangzhou, I always choose the Xinxin Hotel. Its location on Beishan Street is simply perfect! You just step out, cross the road, and you're greeted by the beautiful peach blossoms and willows along Bai Causeway. It's incredibly convenient for catching the sunrise, and you can even see it from the rooftop terrace. The Dongzhuang Celebrity Room, while not huge, is charming and exquisite...

I was worried the hotel might be old, but it absolutely wasn't. The lobby and restaurant on the first floor are elegantly retro. Walking through a photo gallery that felt like a museum, you get a good sense of the New New Hotel's history, which was quite interesting. A big thank you to Xiao Lan (Little Blue) for arranging the 'Great Scholar' room, just as requested in my booking notes. It faced West...

This room is the best at Xinxin, but due to the building's structure, there are some odd design choices. For example, the bathtub faces directly towards the door with no privacy screen. A large part of the bed also faces the corridor, which isn't great for sleep and might not be ideal feng shui. There's also no makeup mirror. Other than that, everything else was excellent! I only found out on the second...

A century-old hotel with a superb ambiance. The location is excellent, right on Beishan Street by West Lake. It's a direct bus ride from the train station. You can enjoy views of West Lake from the hotel's Chinese and Western restaurants, and it's backed by Baoshi Mountain.

An absolutely superb hotel! The value for money is unmatched compared to similar hotels. The breakfast is exceptionally rich and beyond reproach. The views of West Lake are incredible, the facilities are excellent, and the service is spot on. Highly recommend!

Sleeping by the lake with a view right from my window. The large bed room facing the lake at XinXin Hotel truly captures the serene beauty of West Lake. This century-old hotel has so much character! The room was spacious and bright, elegantly decorated, and the bedding was incredibly comfortable. Waking up to the lake view and enjoying the sunset in the evening, it's a peaceful retreat amidst the bustling...

The room is big but very basic, no fridge, no safe box in the room. Opposite the hotel have a food street with so many different Chinese restaurants but sell almost the same menu. The Metro train is about 850M away and plus walking to the station and take train to West Lake it takes about 45mins in all. Advantage is cheap and big room will stay here again in future.

Good enough if you want to safe some money, since they area nearby is very expensive… clean and decent. Subway is closed by and there is a big restaurant area just crossing the street . Not bad.

The room is clean and hygienic. The front desk is nice. Liu Na is nice.

According to the rating items one by one Hygiene: Good. When I went into the room to wash my face, I found that there was still hair on the round mirror, which was a detail problem. Environment: The surrounding area is good, and the parking lot is large. Service: Not bad. The king-size bed room I booked was sold out. I guess the front desk didn't find it and assisted me to check in by myself. When...

The room is clean, tidy, comfortable and quiet! The service staff is very enthusiastic! Convenient parking! The breakfast is rich and tastes good! The surrounding public transportation is convenient and close to various attractions!

The room is very clean, the surrounding environment is very good, there is a food street and a canal, it is very convenient to go out, and the check-in is self-service, which is very convenient.

to be honest this isnt what i expected, a little zonk… i cant stay more than a day, decided to move to another hotel. cant even take a picture because, i was so shocked with all i see lol!

to be honest this isnt what i expected, a little zonk… i cant stay more than a day, decided to move to another hotel. cant even take a picture because, i was so shocked with all i see lol!

It's very close to the elevated road, which caused me to not sleep well the whole night. I was in a bad state of mind today. If you have important things to do the next day, I don't recommend staying here.

I was on a business trip and didn't expect this hotel to be so clean, "spotless" (exaggeration), and there are staff to monitor any illegal activities, so it is very clean and comfortable. Good reviews, I recommend it to everyone, the price-performance ratio is very high, it's a good stay for just over 100 yuan

The environment is good, and the bus and subway are not far away. The hygiene is good and I am very satisfied. It is much better than the hotel next door for the same price.

It is 280 meters away from the subway entrance. The bus stop across the road can go directly to Songcheng, Wulin Night Market, and West Lake. There is an elevated road downstairs, but fortunately it is not noisy at all. The car charging downstairs is slow charging and it costs 1.6 yuan per kilowatt-hour, which is a bit expensive. You can choose the parking lot next door. In short, the price is worth...

Booked this place for one night to attend Liu Yuning's concert. The room felt bright and airy, and food delivery was super fast! It was also quite close to the concert venue. I'd say it's pretty good.

The room was clean and well-maintained, and the facilities were complete. I had a great stay. The hotel's location is excellent, and the front desk staff were very enthusiastic. Highly recommend!

The room is good but there is no window and little bit bad flavour

The Lady at the front desk is very welcoming and the room view is nice. But the bidet of the smart toilet wasn’t working properly, and the room floor had stains on it. I think they were permanent. Otherwise it’s not that bad for a short stay.

Just a down and dirty place. Said exactly what it does on the tin. The room looked a bit beaten up in places. But, the bed was comfortable. There was hot water for a shower and a toilet. It was basic but this is all that was needed

I liked their concept and it is very clean and quite spacious but not fully on par of what I expected (pictures) vs real life.

The hotel's location is excellent, tucked away in a dense forest by the lake, making it very close to Quyuan Garden (Curved Yard and Lotus Pools), Su Causeway, and Guo's Villa. It's super convenient for walks by the lake in the mornings and evenings. In the mornings, you can hear the birds and squirrels by the lake, which is lovely. However, you can also hear people's voices and footsteps quite clearly...

We stayed for 2 nights. The location is spectacular right on the famous West Lake. The cabin was really clean but somewhat underwhelming in its appearance compared to pictures and smelt quite musty and damp. The beds was also super hard/ like sleeping on a board so we didn’t sleep well which is also a shame! The staff were lovely and friendly but an annoying factor was they seemed to have encouraged...

Location: Absolutely the best value for money right by West Lake! It's nestled within Quyuan Garden, just a few steps from West Lake. Situated by Yanggong Dyke, it's a wonderfully quiet spot. Hangzhou Botanical Garden is right opposite. Surrounded by redwoods, it feels incredibly cozy. As others have mentioned, the fish tank in the garden restaurant can be a bit noisy, but in the early mornings and...

The hotel room was great! It's a bit small, but fully equipped. It's a standalone cabin with fantastic natural light. The only slight drawback was that parking wasn't super convenient, but the service was incredibly attentive and thorough, and the restaurant food was delicious! It's also very close to the Golden Light Cave.

The biggest highlight of this hotel is its excellent location, perfect for anyone looking to enjoy a leisurely, in-depth exploration of West Lake's core scenic area. Everything is just a short walk away. The free parking is also a huge plus; although it's a few minutes' walk to the hotel, the scenery along the way is beautiful, making it a pleasant stroll. It's truly rare to find free parking in the...

The hotel is located within the scenic area, which is a great location, and it's also close to Lingyin Temple. The facilities are comprehensive and clean, and the staff are very enthusiastic. There's an Instagrammable fish tank in the courtyard. I'll definitely come back if I have the chance.

The room was clean and very close to the Beigaofeng cable car. We wanted to leave early, and even though breakfast usually starts at 7 AM, they prepared it for us at 6:30 AM the day before. I would definitely choose this guesthouse again.

If you're visiting Lingyin Temple, you absolutely must book this guesthouse! The auntie there is very nice, and you can drink free hot water on the first floor. The rooms are a bit small, but the straw mats are new and clean – I was worried I wouldn't be comfortable! The bathroom is quite large, and you can order takeout. Staying near the scenic area is very convenient; you don't have to worry about...

I came to Hangzhou alone to relax, and Alanruo fulfilled all my travel fantasies. In the mornings, I strolled through the misty Longjing tea fields just a hundred meters away; in the afternoons, I read and daydreamed in the guesthouse. But what truly elevated this trip from pleasant to unforgettable was the manager, Xiao Wei. He wasn't like a manager, but more like a friend. In the evenings, he would...

The side dishes at breakfast were quite tasty. The room was rather small, and the air conditioner was very noisy; I didn't sleep well last night. The location is good, right next to Beigaofeng.

The room was tiny, and the bathroom smelled bad. The only advantage was its proximity to Lingyin Temple. When there are many tourists, traffic is restricted, and cars can only be parked a few hundred meters away, so you have to drag your luggage there yourself.

1. Excellent location, just steps from Lingyin Temple and the bus stop. 2. Quiet and peaceful environment, perfect for listening to the rain in the morning. 3. The housekeeper is friendly and helpful, providing a written travel guide. 4. Light and healthy breakfast.

This stay was a pleasant surprise! The room was warm and quiet, the bedding was very comfortable, and it was super convenient to get to all the attractions. The staff were lovely; they lent us an umbrella and gave us tips on the best pier to catch a taxi from, which made us feel really welcome. If I ever come back to Hangzhou, I'd definitely choose to stay here again. I slept so well!

The room was quite spacious, so it had two air conditioners. However, one of them was incredibly noisy and woke me up around 3 AM. The staff promptly moved us to another room. The coffee machine in the room was just for show; the staff tried two different machines but neither could brew a single cup of coffee, and the third one wasn't even plugged in.

No need to worry about parking if you're driving; the garage attendant was incredibly helpful and even found us a spot. Check-in at the front desk was super fast, and the cleaning staff always greeted us warmly in the elevator. The hotel is about a 400-meter walk to the subway station, and it's just one stop to West Lake. The location is great – quiet but still central. When we checked out, I left...

Excellent! The front desk staff, especially a lovely lady, was incredibly kind and helpful. My family member sprained their ankle, and she went out of her way to bring ice and offer assistance. The environment is also fantastic, very comfortable and clean.

Fantastic! The rooms were great, spacious and bright, exceeding my expectations. The service was excellent too; the staff at the front desk were so warm and attentive. On the morning of the 20th, we asked about early check-in and if our two rooms could be close together. The staff on duty immediately followed up, upgraded our rooms, arranged them on the same floor, and even gave out little gift bags...

I was very satisfied with the room, especially the bathroom and the huge bathtub. The staff's service attitude was excellent. I'll definitely visit again.

One of the most wholehearted places I ever stayed in. The place is ran by a small crew who are bright, talented, and professional. The interior and facilities are very top tier too. One of my favorites things about the place is its location; you can go anywhere from longjing village, jiuxi, or Manjuelong with a short walk. The view from the window directly stretches into the mountains. Oh, also lots...

Our room was clean, the view from our window was magnificent, even with the bad weather that we unfortunately had throughout our stay. The staff is very welcoming and warm, when walking in you are quickly greeted by their cats and the dog. The location is perfect for someone looking for a nature filled vacation, there are many hiking trails to visit, restaurants are sparse but you have a few good options...

This homestay I booked, very comfortable. You open window, you see mountain and tea garden, very green, very beautiful view. Staff there, they so friendly and helpful, tell me where to go, how to walk near mountain and small river. So nice.😍 I really really love China nature and building. In Dubai, no so many green like here. Hangzhou very beautiful city, got culture also. I think for all foreign...

This accommodation offers a breathtaking view of the green tea fields. The cozy atmosphere, welcomed by cats, and the kindness of the hosts were truly impressive. Even without having to go to Yongjeongchon, the view alone from the accommodation was enough to provide a truly healing experience. It's a 15-minute walk from Seoho Lake.

I was immediately captivated by the beauty of this guesthouse while walking nearby, and since there were rooms available, I checked in. Everywhere was exquisite, with ever-changing scenery and attention to detail. The facilities and service were exceptionally thoughtful and attentive, truly making me feel right at home.

The guesthouse has a great location, with lush green tea plantations outside the window and is very close to Jiuxi Eighteen Streams. The courtyard is very clean and cozy, and the rooms are also very clean. The lovely staff member will introduce routes to nearby scenic spots and recommend useful apps. One of the staff members is an adorable blue cat who is very helpful and cute. Their coffee is delicious...

Quiet and calm location near to the metro just 5-6 minutes by walk and simple but good breakfast nice staff and if you are muslim there is lanzhou noodle restaurant down of the hotel and there are two famouse chinese brand coffee shop cotti and luckin coffe

The room is nice, the environment is great, clean and hygienic. The front desk service is excellent. It's definitely worth checking out if you're visiting Hangzhou!

Clean and quiet, I slept really well, and the breakfast was good too.

Excellent service, very friendly staff, and a great surrounding environment.

This Xingcheng hotel is conveniently located near the AI Industrial Park and Weiye Road subway station, making it very easy to get around. I booked a south-facing superior king room, which had excellent natural light. The breakfast had a good variety, and the noodles at Xingcheng were delicious. The soundproofing in the room was excellent; I barely heard anything from the neighboring rooms during my...

The room was clean and tidy, the bed was comfortable, and the service was enthusiastic. Overall, I'm very satisfied and recommend staying here!