4 star hotels in Hangzhou

This is an old five-star hotel in Xiaoshan. I stayed here ten years ago and came back recently for something nearby. You generally can't go wrong with an old five-star, and apart from being a bit dated, everything else is perfectly fine. The room and overall environment are quite good!

This hotel could be considered a landmark in Xiaoshan, with its golden spire visible from trains and elevated highways. It's very popular with families and children, offering a swimming pool and a kids' club (pay once, and you can access it throughout your stay). The hotel also provides convenient shuttle services to Kaiyuan Senbo Resort and Kaiyuan Xiaoshan Hotel. My only confusion was that I booked...

I'm quite satisfied. The room had no peculiar smell, the staff provided excellent service, and the breakfast was decent. They even included tickets to the Senbo Water Park, which was a huge bonus! The beds can be combined, making it perfect for families with children. Check-out was convenient; I just left my luggage in the box at the underground parking lot.

Our stay at New Century Grand Hotel in Hangzhou was pretty good this time. We hope they'll offer a king-size bed package in the future; we'd definitely come back. The lady at the front desk was quite beautiful – Hangzhou certainly has a lot of pretty women. The swimming pool water was a bit cold, but thankfully our child didn't catch a cold.

The facilities are great, the room is spacious with a bathtub, and the six elevators make for smooth access. The buffet breakfast offers a wide selection and is quite delicious, truly living up to its five-star rating. They provide a full set of disposable amenities for children, and during the May Day holiday, there were plenty of engaging activities for kids, which my child absolutely loved. This...

The hotel is located in the city center, right next to MixC shopping mall. It's also conveniently located near a subway station, and parking is free. The breakfast spread is quite generous. Just for the two free tickets to Senbo Water Park they gave us, it definitely deserves a 100-point rating!

They initially gave me a room at the end of the 14th floor, but it had a strange smell. The front desk changed me to a newly renovated room on the 9th floor. The breakfast spread, especially the Chinese options, was quite good. Overall, I was satisfied considering the price.

Excellent hotel, great value for money. The facilities are well-equipped and complete, and the breakfast is good.

A high-end hotel with excellent service from both the front desk and room staff. The room amenities are complete, and there's a dedicated luggage storage room. The self-service breakfast is delicious with a wide variety of dishes, and the juices seem to be freshly squeezed. The large fountain at the entrance has a great vibe. It's also close to West Lake. Very satisfied.

Nice environment, convenient parking. Facilities: The decor is a bit older, and the facilities are traditional, with only a bathtub. Service: The service was enthusiastic, convenient, and efficient. Environment: The dining area is large, and there's a good variety of breakfast options, offering great value for money.

An absolutely perfect stay, exceeding all expectations! This stay was truly fantastic. From check-in to check-out, every single detail showcased the hotel's dedication and professionalism. I have to give a huge shout-out to the front desk! When checking in, Ms. 2622 at the front desk was incredibly warm and welcoming, with a truly infectious smile. Not only did she efficiently handle our check-in...

Clean linens. Breakfast had a great variety (both Chinese and Western options). Staff provided excellent service.

The Location is a bit off the city but a great location for peace and quiet. The water body and pagoda are the highlights of this hotel. With the garden view the room view was amazing The hotel rooms were spacious as advertised on the trip page. The furniture was old and dated. Theres a serious smoking issue in the hotel, it seemed like many guests didn't care about the no smoking signs. We requested...

1. Hotel: Very suitable for a resting place, far away from the city. Advantages: 1. Good service and emotional value. 2. Clean, quiet, a place to rest. 3. The room is very spacious, 4. The view outside the window: water, birds, tower Disadvantages: 1. The location is remote, and the subway and bus are inconvenient. Fortunately, takeaway and online car-hailing are well developed. Summary: A hotel that...

I was quite satisfied with the service of the hotel this time. It was my second stay. The housekeeper was great. He arranged the room for us in advance. There was no price increase during the May Day holiday. It was a conscientious hotel. He also helped us upgrade to a family suite of more than 1,000 yuan for free. There were two bedrooms, a two-meter bed and two one-meter-two beds, and a baby bed...

Comfortable accommodation, good service, Environment: beautiful and fresh air Breakfast with fresh ingredients and many varieties

Although the interior of the room is old, the decoration style is still very classical. Sanitation: Not bad, the environment is beautiful, it is by the lake of the Water Expo Park, with beautiful greenery and natural scenery, and you can see the garden view from the balcony, which is good

About 20 to 30 mins drive from town. Able to get didi taxi easily. Room are big and clean. Swimming pool and gym are renovating currently. Overall very happy with the stay.

This stay was a fantastic surprise! The hotel's location is superb, right across the street from the subway, with all kinds of dining and shopping options nearby, making getting around super convenient. The room was spotless, the bedding was soft and skin-friendly, and the separate wet and dry areas in the bathroom were a thoughtful touch. Hot water was plentiful and the temperature was stable. The...

The food was terrible, they couldn't even get Hangzhou's most famous noodles right. The quality of the dishes served at the conference meal was poor. It's not about being fancy, but the food was just bad. The whole hotel felt old-fashioned and chaotic. Even the fruit they sent was a joke. Making the food taste good is key.

This hotel is really great! 👍 The front desk staff are warm, friendly, polite, and professional. The rooms are clean and comfortable, and the decor is cozy and tidy. The restaurant serves generous portions of nutritious food. It's my top choice for business trips, and I plan to stay here again next time I'm in Xiaoshan.

The hotel reception was very welcoming and upgraded us to the VIP room. The room was quiet and nice. The hotel is also not far from Xianghu Lake, making it convenient for getting around.

Although it's a bit outdated, in a big city like Hangzhou, this price is quite satisfactory.

I booked a hotel near my exam location. The environment was very nice, and the service was excellent. Although it's an older hotel, the decor is quite modern.

The hotel service is excellent. The front desk staff are warm and attentive, and the rooms are clean and tidy. The facilities are comprehensive and well-equipped. The location is also very convenient for everyone. I highly recommend staying at this hotel.

The service was great, and the breakfast had a good variety of fresh and delicious options. The environment was comfortable, and the room was clean and hygienic. They even provided complimentary welcome fruit, which was a thoughtful touch. Plus, there's free parking, which is fantastic! There's also a car wash nearby. I really love the city of Hangzhou!

My family and I chose this Courtyard for our weekend getaway, primarily because of its excellent location. Being right next to the subway entrance was incredibly convenient. The front desk staff, a young man, was very enthusiastic and even upgraded us to a river-view room, plus he kindly prepared a fruit platter for us. The breakfast was good too, but I was rushing to catch my high-speed train in the...

The room was clean and tidy, and they must have used an air freshener or something because there was a subtle, pleasant perfume scent in the air. The hotel is super conveniently located right by a subway station, making it really easy to get around. The guy at the front desk was very welcoming and helpful during check-in, explaining everything clearly. It's definitely a great hotel choice for a trip...

Overall good location but it's abit small when the sofa bed opens up.

Amazing hotel! Subway right under, really well located

Modern and Clean 4 Star hotel room. Breakfast spread was a little limited for a 4 star. Also they did not have proper coffee and tea cups ( I had to use disposable paper cups.

On the night of check-in, I stayed on the top floor of the hotel (there was a restaurant on the top floor). There was construction going on opposite the hotel and I couldn't open the windows at night. It was extremely noisy. At least there was air conditioning, but it was blown all night. I was really afraid that I would wake up in the morning with squinting eyes and a crooked mouth, and the quilt...

Facilities: Clean and tidy, good service Service: Swallow is great

The bed in the king room is huge and the pillows are very comfortable! The service attitude of the girl at the front desk is very good! Speak gently! I stay here every time I come to Hangzhou. The breakfast is also very rich, and it is definitely made with care, not just for show!

The hotel service is very good. I forgot to issue the invoice after checking out. Xiao Liu at the front desk actively cooperated to issue the invoice quickly. It was great

The price is affordable, the service attitude is good, the facilities are complete, and the environment is beautiful. It exceeded my expectations. I didn't expect to get such accommodation at this price!

Given Hangzhou's heavy traffic, this hotel's location is super convenient for tourists, with easy access to public transportation like buses and subways. You can even walk to West Lake, Hubin, and the Intime shopping center. The hotel's service and facilities meet expectations, and the breakfast is pretty good too.

This hotel is conveniently located near West Lake, right next to Intime Department Store, and very close to Longxiangqiao subway station. It's super convenient for business, hospitals, and shopping, making it a top choice for tourists.

The hotel facilities are a bit old, but that's a minor detail. The service, the quality and thickness of the towels, bath towels, and bathrobes are all excellent 👌🏻. The Kohler shower head has great water pressure, making for a very comfortable shower 🛀. The room rate was low, offering fantastic value for money, and I even got a suite upgrade, a welcome gift, and complimentary fruit. I requested a...

The young man at the front desk, Zheng Wenkang, provided excellent service. Five-star rating!

The hotel room has a smart layout and is well-equipped and maintained. The bathroom has plenty of hot water, the AC is quiet and doesn't disturb sleep, and the toiletries are great. The cleanliness is impeccable; there's not a speck of dust in any corner. Overall, the environment is quiet and comfortable!

Very close to West Lake Scenic Area and Metro Line 1, which makes getting around super convenient. This is my second time staying here, and they even provided complimentary fruit and snacks upon check-in.

The hotel is a ten-minute walk from the subway station. The room was a bit small and breakfast was just okay. The pool was decent. Service wasn't enthusiastic; the front desk and restaurant staff were expressionless and rather cold.

This time, during my stay at the Longxi Sheraton Hotel, my son accidentally left his backpack on the sofa in the billiards room. I contacted Jason from the hotel, and he quickly helped me find it. Since I was already on my way back to Shanghai, Jason even assisted in mailing it to my home. This is a truly excellent hotel, and I'll definitely be back next time! 😊 Service: Excellent

I booked two packages for the May 1st holiday. Given how popular Hangzhou is during that time, I'd say it was good value for money. Cons: The facilities are old, and the shower head was leaking. The front desk service was mediocre. The package description clearly stated it included breakfast for 2 adults and 2 children, but the female receptionist claimed the hotel never offers such a thing. I used...

Booked this hotel for our trip to West Lake with the kids during the May Day holiday. **Environment:** Very clean, and the location is decent. It's about 6-10 kilometers from West Lake, making it convenient to get pretty much anywhere. If you're driving, I'd recommend leaving your car at the hotel and taking a taxi or riding a bike around. **Cleanliness:** The room was very clean and tidy, and well...

This time, I brought my child for an important exam, and my stay at this hotel far exceeded expectations. It was comfortable and reassuring throughout, and I wholeheartedly recommend it to anyone traveling with a student for an exam. The front desk staff provided exceptionally thoughtful and attentive service. They were gentle and patient during check-in, and when they learned we were a family accompanying...

Traveling with my family, including the elderly and a child, we had a really great experience here. 'Orange' at check-in was incredibly nice, answering all our questions and fulfilling every request. She had an excellent attitude, even proactively offering toiletries for the child and helping my elderly parents with their luggage. The hotel's location is excellent, with plenty of dining options nearby...

No issues with the room or service, but the breakfast selection seemed a bit limited.

We really enjoyed our stay here. The location was good, and the pool and spa area were really nice.

Pretty good! It's convenient, and I was even able to print out some documents without being charged for a few pages, which is great for business travelers. Plus, getting to the city center and the airport is quite easy from here.

The room was very clean and quiet, and it's super close to West Lake. Breakfast was good, and the cleaning staff were very friendly and polite.

Traveling with family and friends, we booked a suite and it was great. Very comfortable stay and convenient for getting around.

The room was super comfortable, and the front desk staff were really friendly. Plus, flight attendants stay at this hotel, which is a good sign! 👍 The hotel breakfast was also excellent.

Such a healing stay! The hotel's overall vibe is upscale and tranquil, with an elegant and clean environment. The room was comfortable and tidy, and both the soft furnishings and hardware felt premium. The service was attentive and thoughtful without being intrusive. It's a peaceful escape from the hustle and bustle, offering a truly comfortable and relaxing stay. It's an excellent choice for accommodation...

The hotel lobby is grand and stylish. It's an older hotel, but the rooms look freshly renovated, offering an elegant and comfortable environment. The rooms are cozy, and the staff are warm and attentive. They provided breakfast vouchers, and the restaurant's ambiance rivals that of a five-star hotel. The breakfast selection is extensive and delicious. I'll definitely be staying here again!

This was our last stop in Zhejiang during our road trip, and the hotel location is very convenient for getting to Xiaoshan Airport. We chose a more spacious room, and the service and environment were quite good. Across the street, there's Grandma's Home (Waipo Jia) and a few other restaurants. I've attached some beautiful photos of Three Ponds Mirroring the Moon.

The room was clean and tidy, and it's about a 10-minute walk to the subway station. The service was excellent, and there's even a robot that delivers takeout right to your door. The breakfast was pretty good too.

Booked this hotel for a friend, and they found the price quite reasonable. Their feedback was positive – the room was clean, tidy, and comfortable. They especially enjoyed the smart toilet, which was a nice touch. Definitely recommend! 👍👍👍

To catch Jay Chou's concert, my friend and I booked the Relex Hotel Qianjiang New Town, which is super convenient to get to. The whole hotel has a really elegant and comfortable vibe. The breakfast restaurant is bright and spacious, and the decor is quite stylish. At checkout, the staff surprised us with a complimentary parking voucher, which was a lovely unexpected bonus, especially with the affordable...

I've stayed here multiple times, and my last two bookings through Trip.com were quick and easy. Xiao Hua at the front desk was very professional, warm, and attentive. She proactively asked about my travel plans, informed me of important details, and made sure my accommodation was well-arranged. The room was, as always, clean and quiet, and the bathroom had no strange odors. Breakfast starts at 4:3...

Outdated but Outstanding Service! You stay here for one reason: to catch your flight with zero stress. The staff's attention to detail regarding flight times and shuttles is better than 5-star hotels. This is the best airport transit hotel in Hangzhou.

The front desk proactively upgraded me to a premium king room. The room was spacious and well-equipped, the AC worked great, and there were no strange odors!

Pros: The room was spacious enough. Cons: 1. Their business practices are poor. They only offer either double breakfast or no breakfast when booking through Ctrip, never a single breakfast option. For guests, this means either a slightly cheaper room with no breakfast, or paying a bit more and still not getting breakfast if it exceeds their budget. 2. The front desk staff's communication and decision...

My friends and I chose the Radisson Hotel at the airport because we had an early flight. Xiao Hua at the front desk arranged a spacious and bright room for us. She also helped us with our flight plans for the next day, which was very helpful.

It's a good hotel; I basically stay here every time I have business near the airport. The environment is nice, and transportation is convenient. The only downside is that vehicles have to manually register in a logbook every time they enter and exit, which is quite inconvenient.

The experience was excellent. The canal was right outside the door, the room was clean, and the night view was stunning.

The hotel has old facilities, but every room has a canal view! The service was excellent! From the room attendants to the restaurant staff, everyone was very warm and professional! The restaurant manager was especially enthusiastic. When I went to get water for an elderly person at breakfast, the waiter didn't understand, and the manager immediately took it, poured the water, washed the cup, and was...

We received a complimentary upgrade to a large suite with an excellent panoramic view. It offered views of the Grand Canal at night, as well as overlooking the museum and the square. A very cost-effective hotel.

An amazing hotel, great location and service.

The hotel room facilities were truly disappointing. Leaks and damage were everywhere. The showerhead sprayed water more intensely than a firefighter's faucet, making showering impossible—I wonder if it could even extinguish a fire! The only redeeming quality was that breakfast was a bit late, but when we went to the restaurant, the waitress still let us sit down and presented us with all the remaining...

This is the best experience we ever have in the trip! The hotel is so good we will definitely like to stay again!! And thanks manager Ms. Lee's help. She did fullfill everything we need with generosity and expertise.

Great experience. The rooms were clean and cozy. Unfortunately, I didn’t get to try the breakfast as I had to leave early. Recommend it to those traveling to Hangzhou!

Good hotel, good location, good services

The hotel is near to Zhejiang University Zijingang campus. Nearby with a lot of restaurants. Room is okay and clean but a bit old. Enjoy the stay.

If the weather is around 10-15 degrees. The air conditioner is unavailable.

Great hotel with great location, close to restaurants. Perfect for a business trip.

Hotel is amazing, staff were friendly and provided extra bottles of water when asked. Room is big and clean. The bathroom is designed beautifully and is very aesthetic. Overall it was a great experience!

The staff is helpful. Just tell them what you are in need and they willl provide different solutions as they can.

The hotel is clean and sanitary, close to the train station, with good service, highly recommended. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The hotel is in a great location, with easy access to restaurants and entertainment. The front desk lady provided excellent service, and even sent fruit to the room. The breakfast was varied and parking was convenient. I will definitely stay here again next time I travel.

Very good experience again! Take about 5 minutes to walk to the station to Hangzhou West Lake! We also took the train to Shanghai this time. Breakfast buffet style offers a lot of variety including fresh brewed coffee! Always great staying, never disappointed!

The hotel is opposite the subway entrance, Exit C6, but you have to walk a distance inside the subway. The room is very clean. We were upgraded for free when we checked in. Although it is a little farther than the original room, it is much more spacious and comfortable. The service is also very good, and anything is solved in the first time. Since we stayed for several consecutive days, the front desk...

We got a 4 bed room and it was the best decision. The hotel room is so big and clean. Everything was in order and the staff was so friendly and helpful . Breakfast was not bad and location about 30 min drive from most things .

The room is generally clean and tidy, and the space is quite spacious. It also has a desk, which is very convenient for children to do homework. There is no noise when sleeping at night, which feels quite good.

The guy at the front desk is very enthusiastic. The hotel environment is very good. The breakfast is also very good! 👍👍👍

The environment is nice and the food tastes great! I highly recommend the Xiaolongbao because it is really delicious! The waiter's attitude is also very good. In short, it is highly recommended

Very cost-effective, the key and service are very good, I will stay here next time I come to Hangzhou, the breakfast is also very good

The room is a bit old but clean, the breakfast is good, although the breakfast room is hard to find. The sign is small. People I meet on the road will tell me. There is not much salad left when I went at 9 o'clock, and the bread machine is still on. The Chinese breakfast is freshly made and very good. There is also fried rice and sausage. It is very filling! Satisfying

There is a small shop on the first floor, which is very convenient. The room is OK and big. The facilities are a bit old, but the service attitude is good.

Hangzhou was a bit chilly with the rain, but the hotel's service was incredibly warm. The room was spacious, and breakfast was excellent. The front desk staff, especially the lady, was super nice. I was in a rush checking out and forgot to ask for an invoice. I called them up later that evening, and they sorted it out quickly.

Wet good hotel amenities wise it’s one of the best breakfast options we’re fantastic only problem for international travellers is the language which they need to work on otherwise it’s a fantastic hotel

This was my first time staying at this hotel. The ambiance was great, and the front desk staff were very helpful. I even received a complimentary room upgrade. The breakfast spread offered a good variety of options. Overall, my stay was very pleasant.

We were upgraded to the top floor, and our room featured large windows with fantastic distant views of West Lake and stunning city lights at night. Both the breakfast and dinner buffets offered an extensive and delicious selection of dishes. The dinner buffet, in particular, was outstanding and provided excellent value for money. The hotel's location is also ideal for families, being very close to...

The location is superb, with all necessary amenities nearby. As an established hotel in Hangzhou, its facilities are noticeably dated compared to newer hotels. However, it truly shines in terms of its environment and cleanliness, maintaining the quality one would expect from a star-rated hotel.

See pictures for room amenities. Children over 110cm are charged 38 RMB for breakfast. My room key card didn't work, so I had to go back downstairs to the front desk to get it reactivated before I could get into my room. The front desk service was so poor, it wasn't even as good as the street vendor selling vegetables right outside. I actually ended up buying some vegetables from them instead! 😂

This is my go-to hotel for business trips. The staff are always great, and I get a good rest here. This time I even received a New Year's gift 🎁

The room was nice, but the bathroom door could be better designed; its dual function was a bit awkward. I booked this hotel specifically for a Chinese Super League match, and its excellent proximity to the stadium was a huge plus. It's also quite close to West Lake, making it very convenient for getting around. Breakfast was okay, but it was often very crowded. The variety of food could be expanded...

We booked the Holiday Inn Express Hangzhou Huanglong for our trip to Hangzhou. It's conveniently located, not far from the subway station, and West Lake is just a 30-minute walk away. Plus, there's a tasty Domi nearby.

My stay here truly exceeded all expectations. We booked a twin room, and it was spacious with excellent amenities. What's more, we received a complimentary room upgrade, which was a lovely touch and definitely a bonus! Our high-floor room offered an amazing view; we just had to pull back the curtains to take in the expansive scenery. But what truly impressed me most was the soundproofing. It was incredibly...

Despite the hot weather, the air conditioning worked perfectly and was quiet. Overall, my stay was quite peaceful. The only drawback was that it was a bit tricky to find. The hotel is located behind the Delixi Building, and you need to enter through the building's main entrance.

Service was great, the counter staff helped me find where to see sunrise in west lake. Helpful staff. But amenities are really just so-so, I would think that local Chinese hotel chains offer better amenities than this hotel. Location is also just ok perhaps because I work nearby so it was fine but tourist wise is not convenient. Breakfast is ok only because they don't refill much after 9am..

It’s really comfortable and good enough also everything was good about the hotel

Checking in took to long but the staff where very friendly. How ever I wasn’t happy because found eyelash remains in the bath tub and hair on the sink. But the breakfast was good and it is in a convenient area.

This is a wonderful heritage hotel, well maintained, room are very clean, Chinese restaurant served excellent HangZhou dishes, buffet breakfast brightened your day. House keeping staff and Reception staffs Mr Li Tao and Cheng Jia Hao are very caring, helping, informative and provide very professional services. Easy to move around with Metro Line 1 and buses to all popular attractions. I arrived at...

The hotel is good for the price and also close to the railway station. The staffs were friendly and helpful. The breakfast buffet was good. Overall a good place to stay.

It is a great place to stay: clean and convenient.

It was a nice place to stay. Highly recommended for anyone interested.

Stayed here for 7 nights and can't be more pleased. Although the hotel doesn't look much from the outside, I believe it will check most boxes for travellers, even discerning ones. You will need card access to most floors, ensuring security, and there are 2 self service laundry rooms on 5th/8th floor., convenient for those who prefer laundered clothes to bring home. Decor and fixtures may be a little...

Located on Yan'an Road, this is an older 4-star hotel. The exterior looks a bit dated, but to my surprise, the room was very new. I assume they've renovated some of the rooms. The young lady at the front desk was very professional and efficient during check-in. At check-out, she even asked if we had parked, which was a thoughtful touch. The hotel lobby also has a unique charm, with its handcrafted...

Centrally located in Hangzhou, this hotel is very close to West Lake Scenic Area, West Lake Cultural Plaza, and Wulin Night Market. It's also conveniently located near Metro Line 1. The rooms are clean, tidy, and spacious, and the breakfast is excellent.

Facilities: I prefer staying at Ji Hotel when I travel, and this particular one has the decor of a traditional star-rated hotel, but it's much larger than most Ji Hotels. Of course, that might be because the price is also nearly double. Environment: It's directly across from Intime Department Store (Wulin Main Branch), and there's a subway station not too far away. Getting to West Lake is very convenient...

Got a free upgrade to a deluxe standard room, renovated in 2023, which was great. The hotel is surrounded by GUODA and Intime, offering high-end shopping. It's quite close to West Lake, perfect for a stroll. Also very near Zhejiang Museum of Natural History and the Science and Technology Museum, just across the Grand Canal.

Facilities: Although it's an older hotel, it has been renovated, and the facilities are comfortable, suitable for both leisure and business travel. We were out all day and only came back to sleep at night, so it offered great value for money. Cleanliness: The hygiene was much better than many guesthouses I've stayed in. The room attendant was very friendly. Service: The lobby is on the 25th floor...