Nuovo Hotel Playa Catalina in La Romana
✅ Friendly and accommodating staff praised in multiple reviews ✅ Good value for money with clean rooms despite some dated amenities ✅ Convenient location close to the cruise port and colonial district ✅ Open-air restaurant with very good food ✅ Pets including dogs and cats are allowed on site ❌ Some guests report noisy streets nearby, especially motorcycles at night ❌ Facilities need updating and maintenance, including issues with the pool cleanliness ❌ Limited payment options at check-in; some had to pay cash only ❌ Customer service inconsistencies, including lack of responsiveness and poor handling of complaints ❌ Breakfast quality and service received negative remarks in some reviews
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Description
Nuovo Hotel Playa Catalina is a two-star property in La Romana offering a range of room types including Standard, Deluxe, Classic, and Grand rooms, some with balconies and courtyard views. The hotel operates with an 8/10 rating across cleanliness, amenities, location, and service, providing air conditioning, free parking, a restaurant, bar, and beachfront access. Guests will find an on-site ATM, currency exchange, and a 24-hour front desk. While the design is described as charming with a garden, terrace, and pool area featuring a cover, some reviews note the facilities are somewhat dated and could use updating. The staff is frequently praised for friendliness and helpfulness, though a few guests have reported issues with customer service and maintenance. Pets including dogs and cats are allowed, and there is WiFi throughout. Breakfast is served continental style but requires an additional fee. Payment by cash and credit cards (MasterCard, Visa) is accepted. Overall, the hotel offers good value for money, particularly for travelers visiting the colonial district or those with plans involving the nearby cruise port.
Location
Located on Carr. La Caleta in La Romana, Nuovo Hotel Playa Catalina is approximately 540 meters from Playa Caleta beach, making it a short walk for beach access. The property is about 10 kilometers from Casa de Campo International Airport (LRM), convenient for those flying in or out. The hotel is situated within the colonial district, which provides easy access to local shopping and dining options. Several reviewers mention its proximity to the cruise port, and a popular local chicken restaurant is just two blocks away. However, the immediate surrounding area has been described as busy with motorcycles and some nuisance from flies, so travelers should be prepared for an active street environment.
Tips
- Expect some noise from nearby streets, so bring earplugs if you're sensitive to sound.
- If you plan to have breakfast at the hotel, be prepared to pay extra as it is not included in the room rate.
- Confirm your payment method ahead of arrival since some guests experienced cash-only requirements at check-in.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Continental [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 11:00. Check out time: 10:30.
Services and facilities
- ATM
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Ticket assistance
- Garden
- Terrace
- No elevators
- Room service
- Cable TV
- TV
- Bathtub
- Shower
- Wardrobe/Closet
- Mosquito net
- Luggage storage
- Wake-up service
- Bar
- Breakfast
- Restaurant
- Snack bar
- Free Wi-Fi
- Internet access
- Airport transportation
- Spanish
- English
- Italian
- Multi-language staff
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Next to the beach
- Children swimming pool
- Pets allowed
The nearest beach is located on the distance of 540 m. It takes 8 minutes To the beach!
Video: Playa Catalina - La Romana - Dominican Republic
Map
Reviews
Overall, thumbs up!
I don’t usually leave bad reviews, but this experience deserves a warning to others. First off, the pool was dirty—not just a few leaves, but clearly neglected. That was the first red flag.
Then we tried to order a simple mojito, and they didn’t even have the right liquor to make one. A basic cocktail, and they couldn’t manage it.
The place felt like a ghost town—no staff in sight, and when someone finally did show up, they seemed uninterested in helping.
But the real insult? We were charged 1,600 pesos for fried shrimp and fries—a dish that probably takes 10 minutes to make. When we voiced our concern about the absurd price, they were barely accommodating and acted like it was normal.
If you run a business, customer satisfaction should be your #1 priority. Clearly, this place is only focused on upcharging tourists as much as possible. It's not just bad service—it's robbery in plain sight.
Do yourself a favor and completely avoid this place. There are much better spots that respect their customers and offer real value. This is not one of them.
Check in:
We couldnt pay with creditcard
Another stress was I need to check for a code to verify my booking, the bookingnumber was not sufficien.
Room:
No room service during stay(cleaning)
Bathroom was always full water on the floor
Breakfast:
Terrible!!!!!!!
Felt like I was in jail, desk from concrete, can't leave hotel gate locked and no one there, no food in room, you must eat outside and buy their food and enjoy the mosquitos, no hot water after 9pm.
I gave one star and it is way too generous.
Also, is it dangerous to walk outside, and nothing to do, you would have to drive 35 min away from there to eat.
We left ASAP!!!
POIs near hotel
Frequently asked questions about Nuovo Hotel Playa Catalina
What types of rooms are available at Nuovo Hotel Playa Catalina?
The hotel offers Standard room; Standard Double room with courtyard view; Standard Double room with view; Standard Double room with balcony and with view; Deluxe room; Deluxe Triple room; Classic room; Classic Double room; and Grand room.
Is the hotel pet-friendly?
Yes, Nuovo Hotel Playa Catalina allows pets including dogs and cats, as well as service animals.
How far is the hotel from the nearest beach?
The hotel is about 540 meters from Playa Caleta, the nearest beach.
Does the hotel provide breakfast and is it included in the room rate?
Continental breakfast is served daily from 07:30 to 10:30, but additional fees apply and breakfast is not included in the room rate.
Can I pay with credit card at check-in?
The hotel accepts MasterCard and Visa, but some guests reported issues and had to pay in cash.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 62 USD The best time to book is August 4, with rates starting from 62 USD