Palladia Hotel in Toulouse

I did not enjoy this hotel. It is too from the old city. You will need an Uber or Taxi at 15 to 18 Euro per trip. This place thrives off of the pharma presentations to the hospital. Suspect that has caused them to neglect decor and physical plant.. Mid-pile shag carpet in the rooms (gross). Furniture has a 1990s feel to it. Room fridge did not work and AC never got room cool. The room was plain hot. The room cleaning was excellent though. They did their best. Hotel toiletries are minimal - shampoo and a thin square of soap. The heated pool had algae in it. Front desk staff was an even experience. Some were extremely helpful (shout out to the evening and overnight crew). Some of the day crew were flippant and engaged in eye rolling when they thought you weren’t noticing. My room was not ready when I checked in (not a big deal). On my return, I thought my luggage might have been taken up to the room. Not happening here. The place was not busy but I had to manage the bags up to the room with no offers of help. The card keys often deactivated necessitating multiple trips to the front desk. Overall an uncomfortable and inconvenient stay.

They have no vending machines. The receptionist charged me $5 for a small bottle of Pepsi. She told me there's no Uber service here but there is. She did give me a map to the city.
I was with a group and we were served a buffet for lunch. The chicken tasted so bad I was worried I was going to get sick. Breakfast in the restaurant is good. I would never stay at this hotel again.

The staff was great. They were however aware I was arriving because my son had a medical emergency there and I would be bringing him there when he was released and I asked if they had air conditioning and explained it was very important as he had a sever asthma attack that resulted in respiratory failure. The first room the ac did not cool the room. They moved me and the second room smelled like smoke and also was not cool. In the main picture it hides the neighborhood. I would not return and would not recommend this hotel due to the ac, the taxi requests being forgotten resulting in me running late to the hospital. I think when you ask and need comfort for someone who is sick, if they can’t accommodate it they should be honest.