Hôtel Médieval in Avignon

Paper thin walls, broken AC, bathroom smelled like sewage on our last morning. Beds are hard as rocks. Oh yeah, and the shower has no walls so it drenches the small bathroom and everything in it.

Should have listened to other reviewers.

It’s a shame. The location is great, this could be an excellent hotel, but it’s not even close.

If you want to have a good trip, do not stay here.

Beware this hotel and beware room 24. Had an absolutely horrific experience with this hotel. How this place has a 4.1 on Google and 4.5 on TripAdvisor is mind blowing - maybe the other rooms were nice, who knows. What we saw was enough to book it to another hotel after one night.

Our room (room 24 - two floors up to the left) actually made us sick - whether it was the filthy air conditioning filter or black mold growing in the shower (both on the tile and wood ceiling - there were flecks of it in the tub), the air circulation and quality in this room made it impossible to breathe and ruined my sinuses. My boyfriend also experienced breathing problems.

To add to this joy of not being able to breathe, the filthy air conditioner made intermittent loud noises constantly throughout the night that made sleep impossible. After shutting it off to try and sleep, there was no air circulation so I turned it back on only to be greeted by a strong mildew smell. At least the air circulated as I was up all night trying to breathe.

We left the next morning despite being booked for another two nights - two nights in that room would have been terrible and potentially dangerous. I have never complained about a hotel or left one before in my life. As other reviews mentioned, the hotel is tired and amenities are sparse (the bed is a rock and the wifi is intermittent) - that I could survive, the terrible air, I could not.

The hotel refused to refund our money, saying no one has ever complained before (I did find one Google review with a similar but shorter description, so that was a lie). I am not sure why there aren’t more, given the mold and dust situation (maybe others didn’t use the air conditioner or only stayed briefly or were not sensitive to mold/dust).

Do not book this hotel. To add insult to injury, management responded to my boyfriend’s review saying no one has ever stayed with his name. A mystery considering he was clearly suffering through the experience with me and booked the room. So, dishonesty on top of a terrible establishment. Do not give them your money.

EDIT: Do not believe the property owner. We stayed at this hotel and my memories of it are very clear. Proof that they lie!