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8.7
Excellent
417 $
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Hotel de Bourgtheroulde, Autograph Collection in Rouen

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France, Rouen, 15 Pl. de la Pucelle
● Center: 330 m
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability on Booking
Privilege Double room with city view
Privilege Double room with city view
Wireless internet, air conditioning and minibar
Beds:
417 $
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Tradition Double room
Tradition Double room
Wireless internet, air conditioning and minibar
Beds:
473 $
Booking
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Moderne Double room with limited view
Moderne Double room with limited view
Private bathroom
Beds:
745 $
Booking
ZenHotels
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Agoda
Tradition Larger Double room
Tradition Larger Double room
Wireless internet and private bathroom
Beds:
803 $
Booking
ZenHotels
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1 Bedroom Prestige Double Junior Suite
1 Bedroom Prestige Double Junior Suite
Private bathroom
Beds:
832 $
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Privilege Double room with courtyard view
Privilege Double room with courtyard view
Wireless internet, air conditioning and minibar
Beds:
Booking
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Description

This boutique hotel is located in the historic centre of Rouen near the Great clock. Guests can enjoy the indoor pool, fitness centre and Spa with sauna, Hammam and various Spa treatments. The rooms are elegantly decorated, and some have views of the Galerie d'aumale, the place de La Pucell or Church. Eloi. The Brasserie des 2 Rois and restaurant d'aumale offers traditional dishes made from regional products. Guests can visit the city and see the sights, including the city's famous castle and Old market square.

Built: 1501

Renovated: 2010

Location: in the historic centre of Rouen near the Great clock, 12 km from Rouen airport.

Consists of one 4-storey building.

The hotel has 78 rooms.

Accepted credit cards: American Express, Visa, MasterCard, Diners Club, Carte Bleue.

Pets are allowed. This service can be paid.

On the hotel territory: Free wifi, terrace, bar, restaurant (à La carte), Luggage storage, Laundry service, meeting/Banquet facilities, Fax/Photocopying, Parking fee, Elevator

Attractions: sauna, fitness centre, Spa and Wellness centre, massage, indoor swimming pool (all year), library

For children: baby cot (on request)

The distance to the nearest airport is 12 km.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: €25.00 (approx. US$29.78) per pet per night
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
  • Check in time: 16:00. Check out time: 11:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
View on Booking.com 
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Dryer
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Safe (in room)
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • English
  • Italian
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Indoor Pool
Business
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Family/Kid Friendly
Pets
  • Pets allowed
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Hotel de Bourgtheroulde, Autograph Collection, Rouen, France

Map

Reviews

Cleanliness
Amenities
Location
Service
11.09.2025 Svetlana
The hotel building and lobby are beautiful. The location is perfect . The layout of the hotel is somewhat confusing until one figures it out. The staff is very friendly and helpful. Our room was clean but it felt needing renovation. Windows were not cleaned for a long time and I was afraid to open them. Crakes in the bathroom floor. The room was spacious but the bathroom and the toilet occupy 1/3 of the room with little space left for the wardrobe. The electrical outlets were all near the floor and under the night stand. Was ok for us but thinking of the older guests, it may be a problem needing to lay down on the floor to plug them . Overall, we were happy with our stay.
27.08.2025 Lee
Historic Building Converted to Hotel
Described as a "Flamboyant Gothic House" built in the 16th century, now converted to a hotel right in the middle of the historic part of Rouen. Seemed as if rooms (particularly ours, room 110) were carved out of available space- not our typical business hotel room but quite enchanting. Beautiful public spaces and excellent cleanliness. Staff were extremely helpful, moving our car to their lot and helping with luggage.
Negatives were not enough power outlets in the room and limited things to do in Rouen. Natural history museum was closed for renovations, which we found out after a long walk. Don't think Rouen is worth another visit.
25.08.2025 Patricia
A very comfortable, conveniently located hotel. Breakfast was absolutely delicious. The black and red decor in the lobby is a bit strident and navigating the hallways and the elevators is a bit tricky. I think that they should try to make the public areas more welcoming. Other than that, we had a very pleasant stay.
25.08.2025 Alan
The hotel is very convenient for the old town and is just minutes alj from the Gros Horloge. We had a room overlooking the courtyard which was very quiet and beautifully furnished. The spa is quite amazing for a hotel facility. The staff were all very charming and helpful. We had a most enjoyable 3 night stay.
08.04.2025 Guest
Breakfast is very good, highly recommended
08.03.2025 Luc
What a gorgeous hotel with a nice staff. The lobby is amazing.
However, the room amenities are lacking, the air conditioning or the fan are not working, the TV just has basic french channels, forget Netflix or other services (no smart tv). Despite booking the prestige suite, it comes with an LG 42" Tv model whose production label read 2010 (this is 2025).
The room service had half of its menu not available and what was available required substitutions, without lowering down the price.
In all and all it's a Marriott Hotel with the Marriott premium price, without the Marriott experience.
I would not recommend a stay at those prices
21.01.2025 Scott
We came to Rouen for a funeral and decided to pick a "5 star" hotel in an attempt to lift our spirits even though the price was a almost 400€ for the night which is a staggering sum for Rouen in the middle of January.  This was a mistake and I implore all of you to save your money and go elsewhere.  The room was very aesthetic, being the largest one they have, but don't expect any type of view out of your window.  The Tv in the room is a very old 42" LG tv from 2010 (we are in 2025).  It's not a smart tv and there were only the most basic of french tv channels.  We called the front desk in hopes they could at least give us an HDMI cable to connect to our laptop, but of course they don't have one.  Let's skip over the enormous insect we encountered in the 2nd floor hallway and go straight to our food experience.  They have a "restaurant" on premises "L'Aumale" that was completely empty (you'll understand why soon) so we decided to have room service that comes from the same menu/kitchen.  Some options on the menu were greyed out so we choose very simple meals: filet mignon and chicken with a side cheese plate.  They had to call the room back a couple off times to say they had to make substitutions which seemed very odd for a "5 star" hotel.  I was finally relieved to get our food which we expected that we would enjoy watching our small laptop screen.  Relieved until I tried to cut and chew the filet.  It was very fatty and extremely chewy.  Two bites put me off the entire dish.  The chicken dish was very dry so we didn't eat that either.  Thank goodness we ordered the cheese plate or else we would have had no food (for 80€+).  Pick another place.  We could have picked any other place for 200€ less and ordered out from one of the shops and had a much better experience.
07.12.2024 Jennifer
We had a delightful experience at this hotel. Located in a prime spot, the historical building is within a 3-5 minute walk from all major attractions and numerous restaurants. The customer service was impeccable—all staff members were kind, courteous, and went above and beyond on their service. We felt extremely welcomed and valued throughout our stay. The breakfast was excellent, offering a good variety of hot and cold dishes, along with many fruit and bread options. The pools and fitness center were clean and well-maintained, complemented by a nice sauna and hammam. We wholeheartedly recommend this hotel and would love to return!
03.12.2024 Greg
The good: an amazing experience staying in your own castle. This is a historical building converted to a quaint hotel; including restaurant, swimming pool and spa. Very courteous staff provided excellent service throughout our stay. Great location near restaurants, shopping and attractions.

We received an upgrade to a junior suite as Marriott Platinum, which also included the breakfast buffet. Upon arrival the staff wrote us a personal note with some chocolate to welcome us.

The bad: none.

The meh: a quibble that the TV hasn’t yet been upgraded to the latest entertainment offering, so is just a TV without being able to watch streaming services or mirror your device.
14.10.2024 Rachel
Fabulous stay ( Oct 4th) in Hotel De Bourgtheroulde, Rouen. Beautiful location amongst the cobbled streets of Rouen. The hotel itself is simply stunning. The facilities are great . We had an evening meal in the hotel's restaurant which was delicious. Many thanks to the whole hotel team for making our stay perfect.
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Cafe and Restaurants near hotel

Restaurant La Couronne (1 min)
31 Place du Vieux Marché, 76000 Rouen
Restaurant «Le Cube 3» (2 min)
26 Rue du Vieux Palais, 76000 Rouen
Restaurant «Les Nymphéas» (2 min)
7-9 Rue de la Pie, 76000 Rouen
Restaurant «Fujiya Sushi» (3 min)
14 Rue Sainte-Croix-des-Pelletiers, 76000 Rouen
Restaurant «Au Refuge Berbère» (3 min)
38 Rue Saint-Eloi, 76000 Rouen

Frequently asked questions about Hotel de Bourgtheroulde, Autograph Collection

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

The cost of living in Hotel de Bourgtheroulde, Autograph Collection depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Hotel de Bourgtheroulde, Autograph Collection?

The nearest sights are: Rouen Cathedral (470 m) and Church of St. Ouen (780 m)

Which room categories are available in the Hotel de Bourgtheroulde, Autograph Collection?

You can book Tradition Double room, Tradition Larger Double room, Moderne Double room with limited view, Privilege Double room with city view, Privilege Double room with courtyard view, 1 Bedroom Prestige Double Junior Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel de Bourgtheroulde, Autograph Collection?

Check-in at Hotel de Bourgtheroulde, Autograph Collection is possible from 16:00, check-out is until 11:00.

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yes, Hotel de Bourgtheroulde, Autograph Collection has a swimming pool for guests.

Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?

Yes, pets are welcome at Hotel de Bourgtheroulde, Autograph Collection, but we recommend calling ahead to confirm details (e.g., pet size, fees).

What’s the cancellation policy at Hotel de Bourgtheroulde, Autograph Collection?

The cancellation policy at Hotel de Bourgtheroulde, Autograph Collection depends on your room type and booking terms.

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