The Peninsula Hotel in Paris

The hotel has a great and convenient location, and the tablet-based ordering and room service in the rooms are very convenient and fast. I would definitely choose Peninsula again next time. Overall, I had a great experience.

My experience with The Peninsula Paris can be summed up in two words: a big, expensive place that bullies customers! While I didn't encounter any major issues during my five-night stay, some details didn't live up to the Peninsula brand's reputation and were far from my previous experience at The Peninsula in Tokyo. First, on my check-in day, I went to the front desk at 3:30 PM and was told my room was still being serviced and would take another 20 minutes. I understood, but the hotel didn't ask for any assistance, and I had to find a table at the bar and wait. The service took significantly longer than 20 minutes. Second, on the second day, after the room was serviced, the water wasn't replenished; we had to ask for it at the front desk. Third, starting on the third day, the restaurant was closed for an event. Not only did the hotel fail to notify guests, but the sign outside the restaurant didn't indicate where to find an alternative meal (my room included breakfast). We only learned this after we inquired at the front desk. Fourth, one evening, returning from a walk, I was stopped by the doorman, probably holding a beer I'd bought along the way, and asked if I was a guest. Furthermore, the staff's attention to personal belongings in the bathroom was not up to par with what you'd expect from a hotel of The Peninsula's caliber. When I checked out, the front desk asked about my stay as a matter of routine. I made it clear I wasn't satisfied, but they completely ignored me. A hotel as big as the Peninsula naturally wouldn't care about my opinion. All I can do is to say I definitely won't stay at the Peninsula Paris again next time I'm in Paris. (I only found one photo, of the cocktails I had at the bar while waiting for my room to be made up. It was quite good.)

The hotel is good in all aspects. There are Middle Eastern dishes for breakfast, the gym is also good, and the location is close to the Arc de Triomphe. You can visit major attractions in Paris and walk along the river, basically all you need is your legs.

Very satisfied. It's perfect in every aspect. The breakfast tastes good, but I think there could be more options.

Lovely, but the staff might be more professional at breakfast they been forgeting the order

They provided complimentary cake and champagne as it was my birthday and catered to every request. Service was excellent

Always the best hotel in Paris! The front desk lady, Yu Zhen is super nice and helpful!

We have had the most amazing time at the Peninsula in Paris. We were made to feel so welcome by the all staff we encountered. Arvin was the most exceptional waiter in the bar and made us feel so special. Thank you to all, you have the set the standards of luxury service.

I had a great experience here. The staff at the front desk were excellent. The people at the entrance were exceptionally friendly.

The room service was great. The view was great. The entire experience was very nice. I will surely recommend this hotel more people. Thanks 🙏