Ekies All Senses Resort, a Member of Design Hotels in Vourvourou

This review is about the hotel restaurant, open yo public.
We came with a group of friends we came with a group of friends with two boats docked at their hotel pier and proceeded to have a lunch in a th Restaurant. We were "greeted" by the hostes/server Marina. Whistle group of people in the restaurant part it has to be seated there, she told us that it's closed we can only sit in the lounge area.
We proceeded to find a place in the lounge area, then Marina came to tell us that we cannot sit in such formation and we have to sit at two tables of six.
In a half empty restaurant... She entered into an argument with us instead of being a hospitable server and offering solution for the returning guests that are willing to enjoy and spend money at their facilities.
It was rather embarrassing because we were with friends from abroad, very quiet very decent and polite group of people what they CAN NOT DO !!! Instead they should have rather been hospitable and accommodating as expected from such facility.
We protested and finally we were ALLOWED to sit in the lounge area but not necessarily
in a lunch accommodating way.
While the other group still continued to dine in the restaurant with a soul explanation the day were there before!!!
Food was excellent, the rest of the servers were also very good, however, one expects much better level of service on all levels including management.

We stayed here in 2021 and changed 3 rooms as each one was worse than another - super small and uncomfortable. We paid €5500 for two weeks stay in that uncomfortable cramped room and surrounded by kids of all ages crying in choir during every morning. We never wanted to stay again in the hotel although we spend summers in Sithonia every year.

Nonetheless, we like to visit Ekies’ restaurant.
We are regular guests and we usually come with friends and family. Taverna Project menu provides light and tasty food options and we enjoy thick shades under the sun shade canopies.

However, we were deeply disappointed by appalling service by Marina during our last visit. She wanted to sit our party of 10 at a table for 6. When we refused and proceeded to sit on a set of 2 smaller tables under the tree top bar, she refused to serve us and was extremely impolite. We then asked her to find us seating for 10 people but she said that we can only sit at that table for 6 people. Luckily, Osia came to rescue and seated us where we wanted. Adonis served us further and everything was truly first class.

It is unimaginable to us that a 4-5* hotel employs someone so unprofessional like Marina. This was the second time she treated us like this. We thought the first time that Marina just had a bad day. But her behaviour yesterday convinced us otherwise. Treating guests who leave €350+ in a 1-hour visit in an arrogant and angry way can be detrimental for the hotel’s business and reputation and it’s just not cool and pleasant. We urge the management to deal with Marina appropriately and protect their business and their guests from angry tantrums of this employee.

Would not recommend
- Beach is full of rocks and seagrass and small boats
- 30-40 sunbeds for 70+ rooms
- FULL of kids everywhere (which isn't bad but not for a couple)
- Restaurant food was not really good & Service was bad
- Getting thrown out of our room as it's overbooked for some reason
Very unlucky, Expected something else for 500 EUR per night.
- Room is nice at least and reception is kind