Hotel Sunrise Beach in Kokkari

Greece is a beautiful place to visit. We took our grandson for his first trip without his parents and had planned this trip for a year. But this holiday turned into a nightmare for him. The first problem we encountered was when he tired to join in with the animation team in the pool. He was told he was too young to join in with waterpolo which was fine but the next day we saw younger children waiting to play so he went to ask if he could join in. To my amazement he came back to us saying that they had told him he couldn’t play because he was ENGLISH. I was flabbergasted and waited until the animation staff member came over to me as I was standing in the pool to watch him play. He then said that he couldn’t play because he was ENGLISH. I couldn’t believe what I was hearing and told him to stop right there and walked away. I informed the rep and the hotel manager and staff assured me that It would be taken care of. We waited for the man whom had made the comment to apologise but when he came over he more or less told me that I was a lair and I had made his colleagues hate him. The animation team then started to translate somethings in English as they hadn’t bothered before. We also noticed that all the English had bright orange wristbands on and the French had silver, and Polish had blue. This meant we had been colour coded so the animation team could tell which country we came from. They would talk to everyone apart from us that were English. I wasn’t the only one who had noticed this and several English people had had problems too. I think this is appallingly, we try to bring our grandson who is 10 years old to respect other people weather their are French Polish, Greek or any other nationality. The food was the same every day but you could make some sort of meal, my grandson had pizza and chips for lunch and dinner every day! The hotel is not a 4 star in my opinion, more like a 3. It has lots of cobwebs in the food areas and birds frequently fly around while we were eating.