Park Inn by Radisson New Delhi IP Extension in Delhi City

Where do I start. Firstly, this should not be designated as a 4-star hotel. It is far from that. If it had called itself a 3-star I would probably be more forgiving for some of the problems I faced. To start off, the AC did not work in my room and it took over an hour and several calls (at one point had to let it ring for about 10 minutes to get an answer) to get someone to come look at the AC and it still didn’t get repaired. The room was 77-78 degrees all night, so I wasn’t able to sleep very well. Also the pillows are among the lowest quality I’ve ever seen at a radisson property. Very underwhelming. Then to make things a bit worse there was no hot water! While the water pressure was good, the lack of hot water is unforgivable in a 4-star property. Also, no toilet paper in the room, no shaving kit, no slippers. The food arrived fairly quickly and tasted ok, but the price was almost double what I was paying at a 5-star recently. I paid over 1,100 INR for chicken wala (no bread or rice) and a soda. Again, very underlweming. WiFi also was hit-or-miss, only worked late late at night. I wouldn’t recommend this place to anyone. Didn’t get good sleep, couldn’t take a nice shower, and had to deal with a humid room. Not a good experience. Also, notice how filthy the sofa in reception is. That should’ve been my warning.