Regina Goren Hotel in Ashkelon

Cleaning, parking, room, breakfast - OK
However - there was no WiFi in the room - that could be understood, can happened
But - the reply of the reception staff was terrible. They didn't even try to hear my complaint, nor to fix, they just replied that this is what they have... was very unacceptable and disappointing service

The property needs some remodeling especially the showers.

Third world hotel in a first class nation.
This used to be the best hidden gem in Israel, but no more. Though clean throughout, the building and grounds could use some TLC. Litter scattered all around the property is unbelieveable and condition of the bldg. is a bit ragged. The AYCE breakfast leaves a lot to be desired with used, mismatched dishes right out of Goodwill, spotted and soiled cutlery and menu items featuring many cheeses - sourcream, farmers cheese and some sliced gouda - but little else. In short, a sad attempt at a buffet. Tarps over the roof just add to the sadass condition of the building. The A/C unit draining down the wall all over the TV and flooding the room the first night there only served to add to the seediness of the property. Sorry Regina Goren, this is modern Israel and not some third world country. You used to be so much better.