The Norman Tel Aviv in Tel Aviv

I don’t recommend this hotel
One of the worst hotel we ve stayed in.
Not worth the money at all,

Food is good but for a luxury 5* hotel you can except better.

We didn’t get early check in because they told us the client before got a late check out so we asked a late check out as well but they told us it’s not possible because the room is booked after us. So they don’t treat you well except if you are vip

Windows in rooms are reallly thin so we were awake at 3am by planes and 7 am by the trucks and construction works nearby the hotel.

We told to the hotel but they just replied sorry about this. they don’t care about customer experience

Always talking honestly is the key to win peoples not just heart, but attention as well, cause without honesty and sharing experience, we will never be able to write truthy about how lifestyle to the world about what we acutely deal with, and others reaction. Sometimes the hottest day of the week is not Friday or Saturday, but for some reason its Thursday, and nothing more important to feel good and look good, and take your self out to a great dinner, to enjoy not just the food, but the vibe that you always belong to. Extremely hungry for the food and experience comes with it form such a restaurant at the Norman hotel. Walking through the lobby, welcomed by the hostess, and been seated to start ordering food, drinks, so on. Few things bothered me, this whole dinning in hotel specially its a good restaurant, comes with the experience while you wait for waiter, ordering food, bringing the food and checking out. I didn't get some water as the other tables got, not sure if its selected thing, after ordering appetizer, still no coming back if I needed something. Appetizer came, was good, ordered main, and was steak I guess was the special cut. This is when it get a bit interesting. The steak took forever to arrive, don't know why, even I was checking other tables, they got they mains, and some tables who arrive after me, they got their main before I did, and I was before them. Not enough the main came after a very long time, as I told them I'm very very hungry, the steak came really cold, and for a steak to come cold is a very big no no, specially from a hotel such a name and a restaurant belong to the find dinning. When I start eating as I'm really hungry, the waiter came and told him its cold, and by the time the manager came, it was even colder, and even for them to offer to get it back, it will be frozen and I'm extremely hungry. I was managed by Noa as she was the restaurant manager, I told her what happen as I don't think my night is getting any better. As I think she felt bad for me and offer me coffee. But I was really hungry for not just great food as I expected and wanted, that's why I came to the Norman, but everything was really bad, I think the table who came after me and got their burger before me, enjoy it more, than my expensive table order that I had, as much as its funny but its true. I ordered desert as I think its always the best to eat when you hungry, and it was really good as I have to give it the credit. The cheesecake I ordered was better than the steak and the appetizer and the bad experience put all together. Noa was trying to make my night from mislabel to something as ok, she was really sweet and I very like her as she was trying, but deep inside, you say, this is Norma hotel and the restaurant and hotel should know better, and this should be a no to happen. Sharing such experiences with my 55000 readers and still growing, is something I love explaining that, sometimes, big names do not mean to be wow amazing