Kiara Residence in Giulianova

During a recent trip, I booked a room at a hotel that looked fantastic in the photos on Booking.com. However, upon arrival, I discovered the reality was far from what was advertised. The room was in poor condition and completely different from the images online. Disappointed, I immediately asked for a refund. The owner agreed without much fuss and even provided me with a receipt confirming the refund.

Relieved, I left and found another hotel to stay in. A few days later, to my shock, I realized that the initial hotel had still charged me through Booking.com. Despite the owner's assurances and the receipt, it was clear that he had lied.

This experience taught me an important lesson: always inspect the room before making any payments. Be vigilant with your transactions and ensure that refunds are processed correctly. Deceptive practices like these are unfortunately not uncommon, so it’s crucial to protect yourself when