Boutique & Gourmet Hotel Orso Grigio - Grauer Bär in Innichen

We stayed at this hotel from Saturday - Saturday March 26. We were a group of 3 friends so we had a double room with an extra bed. Our experience from the minute we arrived to the moment we left was warm, memorable and probably the best food I’ve ever had at a hotel in Italy. The owner makes such an effort everyday to talk to you, to check you’re ok. They have different things going on at the hotel, wine tasting, apéritif’s etc., the menu you chose in the morning for your evening meal. The restaurant is beautifully laid out with lovely linen and candles, gorgeous setting with nice cutlery and crockery. The food selection is just quite unbelievable, such healthy options as well as the indulgent ones. I used the spa on the roof of the hotel everyday after 6 hours of skiing and again, just perfect! Could not recommend this hotel more, we loved it and the staff who I felt were more like friends by the end of the week, they must be well looked after as they’re always so obliging and helpful. Thank you so much for a great week.

Lovely historic hotel with amazing food and extensive wine list. Very friendly and helpful staff.

We arrived at the hotel to a warm greeting from Sabrina, first impressions were very good. From the warm fire burning to the vaulted ceilings everything felt very welcoming. After a very efficient check-in our cases were taken to our room for us. We had a quick freshen up and went to the restaurant for dinner, the menu gave 3 choices for each course. The food was amazing, everyday I looked forward to our evening meal. Every dinner exceeded expectations, I can’t paise the chef highly enough. The serving team led by Christina were also excellent for efficiency and friendliness. One great aspect of the hotel in my opinion is that as it’s not too big, for instance Franz, the owner was always on hand with a warm smile and advice on the extensive wine list for which he has a real passion. As a result of not being over large, attention to detail was very good. The room we stayed in was comfortable warm and spacious and kept very clean by the house staff, as was the rest of the hotel. I would like to also thank Franz for picking my wife and myself up from the train station, we had a mix up with the bus timetable, our fault. After waiting in sub zero temperatures we made a phone call to the hotel, Franz very kindly drove to our rescue, we were extremely grateful! Overall, one of if not the nicest hotel we have stayed in. Hoping to return in the future.

We arrived at the hotel to a warm greeting from Sabrina, first impressions were very good. From the warm fire burning to the vaulted ceilings everything felt very welcoming. After a very efficient check-in our cases were taken to our room for us. We had a quick freshen up and went to the restaurant for dinner, the menu gave 3 choices for each course. The food was amazing, everyday I looked forward to our evening meal. Every dinner exceeded expectations, I can’t paise the chef highly enough. The serving team led by Christina were also excellent for efficiency and friendliness. One great aspect of the hotel in my opinion is that as it’s not too big, for instance Franz, the owner was always on hand with a warm smile and advice on the extensive wine list for which he has a real passion. As a result of not being over large, attention to detail was very good. The room we stayed in was comfortable warm and spacious and kept very clean by the house staff, as was the rest of the hotel. I would like to also thank Franz for picking my wife and myself up from the train station, we had a mix up with the bus timetable, our fault. After waiting in sub zero temperatures we made a phone call to the hotel, Franz very kindly drove to our rescue, we were extremely grateful! Overall, one of if not the nicest hotel we have stayed in. Hoping to return in the future.

We loved our stay here! Great location and drivable to various Dolomites hikes and sights. The staff were very friendly and hospitable. We got engaged during our stay and the staff treated us to a complimentary bottle of prosecco! The sauna and spa facilities were also a treat to use after our long hikes. Breakfast was also fabulous with lots of variety, quality coffee and made to order egg dishes. Highly recommend staying at Hotel Orso Grigio!

We love this hotel. It's a beautiful old building in the middle of San Candido. It's immaculately kept. The food is outstanding, the best hotel food we've had consistently over a holiday stay. The staff in the restaurant (Christina!) are just fantastic. And the wine selection would please the most demanding wine lover. The rooms seem to be all pretty individual, they're all immaculate and common areas are well maintained. There is a small spa area on the top of the hotel with stunning views. It's pretty small but suited our needs. (There is a municipal pool in the town.) I've only stayed on the 1st floor (i did ask for a higher room this time, maybe next time.) But noise is minimal. We went skiing in February, and whilst we wouldn't return to ski (it's quite limited after a few days), we came back to do some walking at the end of September. It's a lovely area. Great shops and mooching about. Cafes etc. We were disappointed as we thought that walking information would be more easily available. We bought lift passes at the base of the Baranci lift (this would be amazing for kids learning to ski) and it wasn't mentioned that all the walks at the top of the lift were closed due to logging. Which was pretty bad. We explored other cable cars with a mountain pass and Monte Elmo was great. On the last day of our stay there was a tour of Ferraris that came through, loads of amazing cars, but this wasn't advertised anywhere. Which was a shame as my husband missed it. I think there is a lot more going on here but you have to be quite determined to find out what. There seems to a gourmet weekend in October I might aim for next year. But a few days at this family's hotel are just what you need to recharge and unwind. We will be back.

Loved our stay at this little boutique hotel located in the center of the town San Candido. The room was neat and spacious, staff were all very friendly. The spa at the top with a surrounding view is a highlight of the stay where we can rest our body after long hikes!

Even if it was a very short stay, we felt warmly welcomed and at home form the first minute of our stay at the hotel. Great activities also for the not skiers guest and Mr Franz is a real gentleman and a great connaisseur of winery and wine market. Food and service were excellent too, as our room.

Perfect Hotel Experience!
Beautiful hotel!! Lovely staff!!! I can't wait to come back!! My son and I came into town for the Krampus event and fell in love with San Candido and this hotel! The staff was so friendly and helpful! The Front Desk went above and beyond to help us with questions and getting around. The beds were so comfortable, amenities were lovely!