Hotel Imperial Beach in Rimini

They say 4 stars...actually is 2.
Bad management, awful hospitallity.

Extremely small rooms, very bad breakfast, just cost saving oriented not for the guests.
Bad noise insulation.
Even the reception employee was asking the guests inside who ordered pizza from outside, the delivery boy was in front of the hotel, as is forbidden (??) to bring food from outside.
The breakfast is unbelievably bad
... in never eat in Italy such a bad breakfast. Recycling is their motto.
12 days the same , very cheap cheese, impossible to eat ham, recycled sausages,, expired bananas.
Poor layout of the restaurant, waiting in line to get a coffee from a single machine for all the guests...

Never, ever will i return.

Title: Beautiful Beach, But the Hotel Was a Major Disappointment

Rating: ★★☆☆☆ (2/5)

Pros:
• Great location: The hotel is located directly on a sandy beach. It’s perfect for both kids and adults. You can enjoy walks along the shore, collect seashells, and find nearby playgrounds.
• Restaurant staff: The waiters in the hotel restaurant really try their best. You can tell the difference between experienced staff and temporary workers, but overall, the effort is appreciated.

Cons:
• Reception: This was the worst part of our stay. The receptionist (a blonde woman with glasses) was unfriendly, unprofessional, and didn’t even greet us or explain anything. Her English was very poor, and she made inappropriate and rude comments about guests in Italian while talking to her colleague. Her younger colleague tried to be helpful but was clearly overshadowed.
• Rooms: Extremely small, especially for a couple with a child. The bathroom had barely enough space for toothbrushes. The balcony was unusable in the evening due to bright lights (which couldn’t be turned off) attracting mosquitoes. Only two chairs for three people, no drying rack or string for swimwear.
• Cleanliness: Very poor – mold, dust, cobwebs with dead flies, and filthy curtains. Many things were broken: the toilet flush had to be fixed by my husband, the toilet seat was loose, and we often had no hot water around 6–7 PM.
• Food: The biggest disappointment. Mostly frozen or processed food, cheap low-quality meats and cold cuts, and nothing fresh or local. Lunches were leftovers from breakfast or the night before. Dinners were not replenished and lacked variety – hard pasta, tasteless sauces, fried foods. Truly underwhelming.
• Restrictions: You are not allowed to bring any outside food or drink into the hotel – not even baby water. This rule is strictly enforced, making the stay feel even more unpleasant.

Summary:
The beautiful beach and friendly restaurant staff can’t make up for the poor service, bad food, and lack of cleanliness. We regret booking this hotel and hope this review helps others make a more informed decision. Thankfully, there are many great restaurants nearby, so at least you won’t go hungry.

So I booked and paid for a 3 nights room, I arrived at the hotel at 1:30 am after the hotel was already notified about my flight time. I had difficulties communicating with the receptionist since he wasn't speaking English. He was very rude and unprofessional and was telling me that computers were off and "it was late for check-in" and that I have to leave and come back tomorrow morning (yea, that happened). I insisted on staying in the room that I paid for, he called the cops (yes he did) while shouting and telling lies.
Adding to this, the rooms don't have phones, so whichever service you need, you have to go all the way down to the receptionist and ask for it. Also, breakfast choices are very poor.

I would NEVER advise this hotel to anyone, their receptionists will call the cops if they don't like you.