Aldebaran in Milan

I had an unacceptable experience at Aldebaran in Milan. On my first night, I found live bed bugs on the bed and wall before even unpacking. Staff arrived with insect spray (suggesting prior knowledge) and implied I brought them, which is impossible as I came directly from home. I was forced to either stay in the infested room or leave at my own expense late at night. I returned the next day and was moved to another room, where I again found bed bugs and woke up with multiple bites. Despite staff seeing them, I was blamed and accused of bringing them via my luggage. I left immediately and was given only a partial refund despite my stay being unusable. I had to book another hotel last-minute, which had no issues. This hotel shows no responsibility, no hygiene standards, and no concern for guest safety. I strongly advise others to avoid staying here. Reporting this hotel!

We didn't go, but they charged us and the customer service has been so bad (in fact, it hasn't even existed) that we have had to file several complaints. If you want to know more, we will tell you our case. I insist, it is our experience, demonstrable, but our experience. We booked one night in January with check-in on March 2 and check-out on March 3. The advertisement clearly states FREE CANCELLATION and payment upon check-in at the establishment. On the same day of the reservation, we cancelled, and we were charged the price of the stay. We contacted the establishment to clarify the error, since the cancellation was almost immediately after the reservation and more than two months in advance. They did not pay any attention to us, they only reiterated that their cancellation policy does not accept refunds. We have tried to contact them to resolve the problem in a friendly manner, even accepting an equivalent reservation for another date, but they do not respond. In the end, we have filed official complaints. So terrible treatment, no credibility or guarantee. I advise you not to go, or if you go, do not trust them: tie everything up tightly, because they do not respond.

Do not stay at this Hotel Bed Bugs Bed bugs Bed bugs, all sizes and all types, you can't sleep, owners know about issue and they try to act like they dont know, even they try to put it on you as if you had brought it in.

Not very clean, very noisy at night, bathroom was down a seperate corridor to room.

AWESOME APARTMENT
The most horrible and disgusting housing.
After one night there, I counted 32 BUG bites on myself.
Then the weekend in Milan turned into hell because I had a terrible allergy and had to look for a hospital.
I recommend that the owner of the apartment reconsider his attitude to this and call an inspection that will process the premises from these monstrosities.

Location and room was ok, but very noisy most of night because of the traffic. Shared bathroom on corridor. Breakfast was selfservice, what you find in fridge. There wasnt much. You can also use kitchen which is nice. Owner had dont bother me air.