Gardaland Hotel in Castelnuovo del Garda
✅ Themed rooms like Magic House and Princess Kingdom provide a unique experience for children. ✅ Free shuttle service to Gardaland park is convenient for guests, running every 30 minutes. ✅ The pool area is large, clean, and relaxing, appreciated by many families. ✅ Staff are frequently described as friendly, helpful, and attentive, with special mention of childcare entertainers. ❌ Several guests reported issues with air conditioning being insufficient or inconsistent in some rooms. ❌ Some rooms and bathrooms showed cleanliness problems upon arrival, requiring room changes. ❌ Dinner at the buffet restaurant is considered overpriced and of average quality by multiple reviewers. ❌ The hotel WiFi connection is weak and unencrypted, causing inconvenience for some guests. ❌ The shuttle bus can become crowded and hot, leading some guests to prefer driving to the park.
Rooms and prices
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Description
Gardaland Hotel, built in 2005 and renovated in 2009, offers themed rooms such as Cats, Peppa Pig, Jumanji, and Princess Kingdom, appealing especially to families with children. The hotel has 3 stars and maintains a high cleanliness rating of 10/10, with room amenities also rated perfectly. Guests can enjoy a variety of services including free WiFi, a restaurant, bar, kids’ club, and a large pool area. The hotel provides a free shuttle bus to Gardaland park every 30 minutes, making it convenient for park visitors. Rooms are generally spacious and soundproofed, though some guests noted occasional issues with air conditioning and room size for larger families. Breakfast is served buffet style daily, but is an additional charge. Overall, the hotel is well suited for families looking for themed accommodation close to Gardaland amusement park with plenty of kid-friendly activities on site.
Location
Gardaland Hotel is located at Via Palù 1 in Castelnuovo del Garda, Italy. It is approximately 15 km from Verona’s Valerio Catullo Airport (VRN). The hotel is about 2.4 km from Lido ai Pioppi beach. Nearby dining options include Tutankhamon Restaurant just 158 meters away and the highly rated La Pampa restaurant at 241 meters. The hotel’s key attraction is its proximity to Gardaland amusement park, accessible via a free shuttle bus that runs every 30 minutes. The hotel is somewhat distant from other local attractions, so having a car is recommended for exploring the surrounding area.
Tips
- Book well in advance to secure a themed room, especially for families.
- Bring swim caps if you plan to use the pool, as they must be purchased on site.
- Consider dining outside the hotel for better value, as the hotel’s dinner buffet is expensive and has mixed reviews.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for cribs are not included in the total price. For details, please contact the property.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €90.00 (approx. US$102.92) per room per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Free Wi-Fi
- Transfer services
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Free Parking on Premises
- Garage
- Swimming pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
The nearest beach is located on the distance of 2410 m. It takes 36 minutes To the beach!
Video: Gardaland Hotel, Castelnuovo del Garda, Italy
Map
Reviews
Rooms are really nice, big, bathroom are perfect, beds were cozy.
Food was rally nice, you have a choice for everyone.
Free parking.
Free shuttle to the Gardaland, It goes every 30min I think.
It was worty for the price.
Good room, big enough, and great beds - unfortunately, our bathroom was rather poorly cleaned, and there were brown stains all over the tiles 🙈
Otherwise, excellent and cleaned daily.
The breakfast selection is large, so there should be something for everyone - otherwise, you're just too picky. Unfortunately, I had no trouble finding clean dishes, but everything works out somehow 😅
Great shuttle to Gardaland - otherwise, it's out of the way, but that's fine, of course.
Unfortunately food was very average and staff especially in Tutankham restaurant is very ignorant. Service is poor, the face on some staff when they are beeing asked for something during service is ignorant. Ruins the hole experience. Breakfast options are very poor. The shuttle was very easy and convenient to take to gardaland.
Overall, Not sure if we will come again.
We reached out to the hotel immediately after noticing the mistake — and explained the situation. The same rooms were still available online for our intended date, but at a higher rate. We kindly asked to modify the booking and were even willing to pay the price difference. Sadly, the hotel refused, citing their “non-changeable, non-refundable” policy — without even trying to offer any alternative solution.
As a result, not only did we lose money on the original booking, but we also decided not to visit Gardaland at all. The hotel lost the opportunity to earn three times more, and we, as guests, were left feeling that policies mattered more than people.
Disappointing experience for a place that should be all about magic and families.
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Frequently asked questions about Gardaland Hotel
What types of themed rooms are available at Gardaland Hotel?
The hotel offers themed rooms such as Cats room, Peppa Pig room, Jumanji room, Kung Fu room, Happy Circus room, Sea Life room, Magic House room, Snow Princess room, Oblivion room, Princess Kingdom room, and Pirates Cove room.
Is breakfast included in the room rate?
No, breakfast is served buffet style from 07:30 to 10:00 daily but is not included in the room rate and must be paid separately at the hotel.
Does the hotel provide transportation to Gardaland park?
Yes, there is a free shuttle bus service to Gardaland that runs approximately every 30 minutes throughout the day.
Are pets allowed at Gardaland Hotel?
Pets are allowed on request with a fee of €90 per room per stay. Service animals are also permitted.
What facilities does the hotel offer for children?
Gardaland Hotel features a kids' club, children's playground, games room, allergy-free rooms, and kid meals, making it family-friendly.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 214 USD The best time to book is July 26, with rates starting from 196 USD









































































































