Kempinski Hotel Aqaba Red Sea in Aqaba
✅ Many reviews highlight the excellent sea views from every room and the well-maintained private white sandy beach with free amenities ✅ Staff members such as a receptionist named Huda and a woman in a red suit have been commended for professionalism and efficient service ✅ The hotel offers a large heated infinity pool and jacuzzi praised for their size and cleanliness ✅ Breakfast buffet is described as large, varied, and of high quality with unlimited tea and coffee options ✅ Guest rooms are noted for cleanliness, modernity, and twice daily housekeeping ✅ The hotel management responds quickly and seriously to guest feedback providing compensation when needed ❌ There are reports of food safety issues, including a case of food poisoning linked to the Lebanese restaurant ❌ Some guests mention chaotic and inefficient breakfast service with long waiting times for simple items ❌ The gym is criticized for being small, poorly equipped, and badly located above the lobby causing noise disturbance ❌ Certain reviews point to inconsistent staff professionalism with weak training except for a few standout employees ❌ Some rooms lack key business amenities and have minor maintenance problems like broken items or poor restroom odors ❌ The hotel’s beachfront is relatively small and access to neighboring hotels’ beaches is restricted
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Description
Kempinski Hotel Aqaba Red Sea is a five-star property built in 2010 and renovated in 2012, located directly on the shore of the Red Sea. The hotel features a rich Arabic architectural style and offers 201 rooms spread across an 8-floor building, all with sea views. Guests can enjoy a private sandy beach just 50 meters away with complimentary sun loungers, umbrellas, mattresses, and towels along a 100-meter stretch. The hotel’s facilities include three a’la carte restaurants, three bars, a heated outdoor pool, a jacuzzi, and a business center with conference and meeting rooms for up to 300 people. Family travelers will find dedicated kids’ amenities such as a mini club, children’s pool, and special menus. The hotel combines leisure and business needs with free Wi-Fi, concierge service, and a spa center offering paid massages, sauna, diving, and water sports. Its international cuisine and attentive staff have been praised, though some reviews note inconsistencies in food safety and service quality.
Location
Kempinski Hotel Aqaba Red Sea is located in the city of Aqaba on King Hussein Street, approximately 9 km from King Hussein International Airport (AQJ) and 365 km from Amman’s Queen Alia International Airport. The hotel is about 570 meters from Algandour Beach and within walking distance of the city center. Nearby notable dining options include the Red Sea Grill restaurant 195 meters away and the Royal Yacht Club Restaurant 335 meters away, both highly rated for fresh seafood and atmosphere. The hotel’s beachfront position provides direct access to the Red Sea with unobstructed sea views from all rooms.
Tips
- Book a room with a panoramic sea view to fully enjoy the Red Sea scenery.
- Avoid dining at the Lebanese restaurant due to reported food safety issues; try other on-site restaurants instead.
- Use the hotel’s concierge service to arrange last-minute diving trips efficiently.
- Arrive early for breakfast to avoid long lines, especially for eggs and tea.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- German
- Russian
- English
- Multi-language staff
- Arabic
- Tour assistance
- Bike rental
- Hiking
- Fishing
- Sun Deck
- Offsite parking reservations required
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Snorkelling
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 570 m. It takes 9 minutes To the beach!
Room virtual tour
Video: Tour the Kempinski Hotel in Aqaba
Map
Reviews
Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline.
Now the reality.
After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant.
Service overall is weak and poorly trained, with one clear exception:
a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team.
Breakfast is chaotic and uncomfortable.
Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency.
The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible.
Bottom line:
Yes, Kempinski is the best option here.
And yet we got food poisoning, weak service, and poor design decisions.
If this is the best, the bar in Aqaba is extremely low.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Kempinski Hotel Aqaba Red Sea
What types of rooms are available at Kempinski Hotel Aqaba Red Sea?
The hotel offers Deluxe Double room, Premier Double Club room, Panoramic Double Club room, Deluxe Family room, Double Junior Suite, Executive Double Suite, Executive Double Suite with panoramic view, Executive Deluxe Double Suite, and Royal Suite.
Is the hotel suitable for families with children?
Yes, the hotel provides family-friendly facilities including a children’s pool, mini club for ages 2-12, children’s menu, high chairs, and baby cots available upon request.
Does Kempinski Hotel Aqaba Red Sea have direct beach access and what beach amenities are included?
Yes, it has a private sandy beach 50 meters from the hotel with free sun loungers, umbrellas, mattresses, and towels along a 100-meter stretch.
Are pets allowed at the hotel?
Pets and service animals are not allowed at this property.
What transportation options are available from the airport to the hotel?
The hotel is located 9 km from King Hussein International Airport (AQJ). Contact the hotel directly for current transportation services.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 319 USD The best time to book is June 24, with rates starting from 319 USD

















































































































