Central Hotel Apartments in Male

A beautiful small room and definitely good value for money. The room was clean, and the toilet was also well maintained.

However, my stay was negatively affected by the behavior of a staff member at the reception on 27/01/2026 around 9:00 PM. I met a female staff member wearing a pink shirt and brown pants. Her attitude was very rude and unprofessional.

When I arrived, there was no greeting. I wished her good evening, but she responded in a rude tone and repeatedly asked if I had a confirmation. I calmly gave my name and requested her to check in the system, but she refused and kept asking the same question. When I tried to give my passport, she initially refused and said there was no information. After I politely asked her to check my passport, she finally found my booking in the system.

She then asked me to inform via WhatsApp. When I asked for the Wi-Fi password, she said “7040,” but I did not hear clearly and politely asked her to repeat it. She replied loudly and angrily, spelling out the numbers in an aggressive manner. I calmly asked her to be nicer. When I asked for her name, she replied, “For what? No need to know,” which is unacceptable behavior for front desk staff.

I remained calm throughout the entire interaction.

I genuinely like this hotel, which is why this experience was disappointing. In contrast, the security staff at the entrance was extremely polite, greeted me warmly, and even opened the door for me. Staff like him truly represent good hospitality.

I take his picture also.

Please take this feedback seriously and take appropriate action. The hotel is excellent, but staff behavior like this can damage the guest experience.

I recently stayed in a Deluxe room at your hotel and was appalled by the lack of cleanliness and professional conduct. Upon arrival, it was clear the room had not been prepared for a new guest; the bedding was used, and the bathroom was filthy.
When I requested housekeeping, the receptionist seemed confused and defensive. Although a staff member eventually arrived, the cleaning was substandard. I witnessed hair in the bed and bathroom, and most disturbingly, feces stains on the toilet. The service was even worse. The housekeeping staff tried to lie to the front desk, saying the room was already clean while I was standing right there. Furthermore, the housekeeping staff displayed extremely unhygienic behavior by handling clean towels and water bottles immediately after cleaning the toilet without washing their hands.
When I reported this, the front desk claimed this was a 'first-time occurrence,' but the lack of basic sanitation protocols suggests a systemic issue. As a paying guest, I expect a hygienic environment. This was an incredibly distressing experience.

Representative that were suppose to come pick us up didn't show up and did not pick up his phone until a phone call was made to the hotel. Upon arrival at the hotel, the staff weren't very friendly. My mum and I wasn't greeted by any of the staff members at all. What disappoint us the most is that we were given a room that hasn't been tidy up at all. There were dirt stains on the floor, towel being thrown on the unmade bed, empty water bottles on the table.. Also, the receptionist wasn't exactly very attentive either.. Paid for the hotel breakfast before transiting to hurawalhi island resort but we were told to depart by 6am to the airport and breakfast will not be provided as they only start serving breakfast from 7.30am onwards. This is my second visit to Maldives and this visit is definitely a let down....