Hotel Andalucia Golf & Spa Tanger in Tangier

Horrible Experience - This Hotel Doesn't Deserve Any Stars*

I recently stayed there, and it was by far the worst hotel experience I’ve ever had. I checked in late at 11:00 PM, only to discover that my room wasn't ready. After a long day of travel, this was incredibly frustrating.

Once I finally got into the room, I discovered that the air conditioning was not working. Given how hot and humid it was outside, the room quickly became unbearably stuffy. I went back to the front desk to ask for help—either to fix the AC or to change rooms. The staff member informed me that no other rooms were available, had no towels and that they couldn't do anything to fix the AC. This was incredibly disappointing for a hotel that advertises itself as a 4-star establishment.

I decided to check online and found that there were still rooms available for booking. When I confronted the staff about this, they initially denied it. It took 30 minutes of arguing before they finally admitted they had other rooms and reluctantly moved me to another one.

Unfortunately, the new room was just as bad, It was dirty, with hair on the floor and mold in the bathroom. The level of cleanliness was absolutely unacceptable. I couldn’t believe this was supposed to be a 4-star hotel.

This experience was a complete nightmare from start to finish. The lack of professionalism from the staff, the poor condition of the rooms, and the overall discomfort I experienced made this stay unbearable. I would strongly advise anyone considering this hotel to look elsewhere. It’s not worth the money, time, or frustration.

I will never stay here again, and I hope this review helps others avoid the same terrible experience.

Do not stay here. They checked us in to someone else’s room! The lift sounds like it might crash at any time. Carpets in the hallways and rooms are disgustingly stained and dirty. Balcony doors don’t close properly which makes it noisy and windy. The staff have no care