Hilton Windhoek 5*, Windhoek (Namibia): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room

Air conditioning and private bathroom

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1 Bedroom Double Suite

Private bathroom

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Run of House

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Bed in Dorm

Shared bathroom

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Standard room

Private bathroom

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Standard room with view

Private bathroom

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1 Bedroom Standard room

Private bathroom

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Standard Single room

Private bathroom

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Standard Family room

Family room with air conditioner and bathroom

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2 Bedrooms Standard Family room

Family room with bathroom

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Standard Single Family room

Family room with bathroom

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Standard Triple Family room

Family room with bathroom

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Standard Double room with view

Private bathroom

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1 Bedroom Standard Double room

Private bathroom

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Standard Double Family room

Family room with air conditioner and bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple Family room

Family room with bathroom

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Standard Sextuple Family room

Family room with bathroom

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Business room

Private bathroom

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Business Double room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe Double room

Private bathroom

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Deluxe Quadruple room

Private bathroom

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Executive room

Private bathroom

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Executive room with balcony

Private bathroom

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Executive Double room

Private bathroom

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Grand room

Private bathroom

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Suite

Air conditioning and private bathroom

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Suite with view

Air conditioning and private bathroom

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1 Bedroom Suite

Air conditioning and private bathroom

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Single Suite

Private bathroom

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1 Bedroom Single Suite

Private bathroom

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1 Bedroom Triple Suite

Private bathroom

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Double Suite

Private bathroom

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Standard Suite

Private bathroom

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1 Bedroom Standard Double Suite

Private bathroom

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Presidential Suite with view

Private bathroom

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Grand Suite

Private bathroom

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1 Bedroom Grand Suite

Private bathroom

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Apartment

Private bathroom

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2 Bedrooms Apartment

Private bathroom

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Standard Apartment

Private bathroom

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More rooms

Description

Hotel opened in 2010. In this hotel 150 rooms, 9 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Set menu [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard, DinersClub, AmericanExpress
Check in time: 14:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Air conditioning
Smoking areas
Currency exchange
Smoke-free property
Security guard
Garden
Television in lobby
Terrace
Fire Extinguisher
Reception desk

Rooms

Room service

Accessibility

Wheelchair access to restaurant

Services and amenities

Ironing
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage
Wake-up service

Meals

Bar
Breakfast
Restaurant
Snack bar
Vending machine

Internet

Free Wi-Fi

Parking

Parking

Pool and beach

Swimming pool

Business

Business center

Sports

Fitness facilities
Gym

Beauty and wellness

Steam room

Pets

Pets Not Allowed

Street view

Video: Joh White (Namibian Comedian): Comedy at Hilton Windhoek

Map

Reviews

Cleanliness

Amenities

Location

Service

08.02.2026 Guest

Very need and professional environment.

31.01.2026 Sakeus

Service was really great and helpful staff members willing to help all the way.

22.12.2025 Guest

There were used drinks in the fridge. Some had straw in it which was disgusting. Breakfast and dinner were not good at all.

25.09.2025 Guest

The room is standard, nice and clean, located at the city center. Breakfast was good.

15.09.2025 Deluxe

The hotel
Is location in the middle of city and really easy get a round. However one the staff from club saying to me that I took some of the drink outside the lounge. It like call me stealing.

30.08.2025 Guest

I rarely write reviews, but after seeing this hotel’s stellar ratings—which in my experience do not reflect reality—I felt compelled to share my perspective.
Overall Impression
The property does not live up to the glowing reviews. The rooms feel more like those of a rundown youth hostel, and while the staff were generally friendly, they appeared poorly trained. The atmosphere reminded me more of a state-run countryside hotel from the Soviet era than of a modern five-star property. The overall experience certainly fell short of the Hilton standards I know—perhaps the lack of local competition explains how it gets away with this.
Service
Nearly every request required repeated follow-ups at reception. Whether it was asking for extra towels, requesting an additional bed due to a booking error, or ordering room service—nothing was handled promptly or efficiently.
Cleanliness & Condition
The condition of the room was disappointing. Cupboard doors were falling off their hinges, the minibar was completely empty, and the stained furniture gave the impression of neglect rather than luxury. The photos attached speak for themselves.
Comparison
In fact, every family-run accommodation we booked elsewhere in Namibia offered better service, higher cleanliness standards, and a much stronger value for money than this so-called five-star hotel.

13.08.2025 ThizizAlex

Completely Unacceptable Service – Very Disappointed

My recent stay at Hilton Windhoek was shockingly below the standard I expect from a Hilton property. From start to finish, the service was unprofessional, disorganized, and unacceptably slow.

There were no robes or slippers in the room when we arrived. When I requested them for myself and my wife, it took more than three hours for them to be delivered. I requested water — a basic necessity — and that still took over an hour to arrive. I asked for a wake-up call and it never happened, causing significant inconvenience.

It is clear that staff communication between departments is extremely poor, as requests seem to get lost or ignored. On top of that, the lighting in the room was terrible, making the space feel uncomfortable and unpleasant.

For a hotel that carries the Hilton brand, this level of service is absolutely unacceptable. I left feeling frustrated, disappointed, and questioning whether the Hilton name means anything in terms of quality anymore. Management needs to seriously address the lack of efficiency, training, and attention to guests’ needs — because right now, this property is far from Hilton standards.

22.05.2025 Bubile

Excellent services and conveniently located for business

31.01.2025 Guest

The property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.

30.08.2024 Guest

Nice and clean room for a one night stay. Close to attractions and feel safe.

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POIs near hotel

Equestrian Monument (4 min)

Bronze monument erected in 1912 commemorating historical equestrian figures in Windhoek.

War Memorial at Zoo Park (5 min)

The War Memorial at Zoo Park honors Namibian soldiers who served during various conflicts.

Gibeon Meteorits (8 min)

Historic meteorite fragments found near Gibeon, notable for their iron-nickel composition.

Schwerinsburg (11 min)

Schwerinsburg is the largest castle in Windhoek, originally built as a fortress and now housing government offices.

Heinitzburg (11 min)

Historic castle in Windhoek known for its architecture and cultural significance.

Frequently asked questions about Hilton Windhoek

How much does it cost to stay at Hilton Windhoek?

The cost of staying in Hilton Windhoek depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 137 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Hilton Windhoek?

You can book Run of House, Bed in Dorm, Standard room, Standard room with view, 1 Bedroom Standard room, Standard Single room, Standard Family room, 2 Bedrooms Standard Family room, Standard Single Family room, Standard Triple Family room, Standard Double room, Standard Double room with view, 1 Bedroom Standard Double room, Standard Double Family room, Standard Quadruple room, Standard Quadruple Family room, Standard Sextuple Family room, Business room, Business Double room, Deluxe room, Deluxe Double room, Deluxe Quadruple room, Executive room, Executive room with balcony, Executive Double room, Grand room, Suite, Suite with view, 1 Bedroom Suite, Single Suite, 1 Bedroom Single Suite, 1 Bedroom Triple Suite, Double Suite, 1 Bedroom Double Suite, Standard Suite, 1 Bedroom Standard Double Suite, Presidential Suite with view, Grand Suite, 1 Bedroom Grand Suite, Apartment, 2 Bedrooms Apartment, Standard Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hilton Windhoek?

Check-in at Hilton Windhoek is possible from 14:00, check-out is until 12:00.

Does Hilton Windhoek have a pool?

Yes, Hilton Windhoek has a swimming pool for guests.

Are pets allowed at Hilton Windhoek?

No, pets are not allowed at Hilton Windhoek.

How to get to Hilton Windhoek from the nearest airport?

The nearest airport is Eros Airport, located about 14 mins from hotel by car (8.6 km) away.

What’s the cancellation policy at Hilton Windhoek?

The cancellation policy at Hilton Windhoek depends on your room type and booking terms.

Does Hilton Windhoek offer airport transfers?

Yes, Hilton Windhoek provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

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	day	night
June	+23 °C	+7 °C
July	+22 °C	+6 °C
August	+27 °C	+10 °C
September	+30 °C	+16 °C
October	+33 °C	+20 °C
November	+33 °C	+22 °C

Hilton Windhoek in Windhoek

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Joh White (Namibian Comedian): Comedy at Hilton Windhoek

Map

Reviews

POIs near hotel

Frequently asked questions about Hilton Windhoek

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Hotel prices for: June - July 2026 calendar