Novotel Maastricht in Maastricht
✅ Clean and spacious rooms praised by multiple guests ✅ Enjoyable pool area surrounded by trees and plants ✅ Attentive and friendly staff with good service ✅ Complimentary amenities such as Rituals shampoo and shower gel ✅ Free bike rental and children’s playground appreciated by families ✅ Pet-friendly policy welcomed by dog owners ✅ Free parking available on site ✅ Some guests noted a quiet and calm environment ❌ Hotel is quite far from the train station with inconvenient gravel road ❌ Limited bus service and few nearby eating or drinking places ❌ Some guests reported clogged sink and slippery bathroom floor issues ❌ Service problems during busy events including no true room service ❌ Reception communication issues including long hold times and unprofessional handling ❌ Rooms can feel small and somewhat dated, with some mattresses needing replacement ❌ Additional service fees and parking charges not always clear in advance
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Description
Novotel Maastricht is a four-star hotel constructed in 1988 and renovated in 2009, offering a wide selection of room types ranging from Economy Single rooms to 3 Bedrooms Apartments and Villas. The hotel features amenities such as air conditioning, free parking, a swimming pool with a pool cover, a restaurant, bar, and facilities for families and disabled guests. Guests appreciate the clean and spacious rooms, some with garden or pool views, and the availability of free bikes and a children’s playground. The hotel also provides services like express check-in/check-out, laundry, concierge, and currency exchange. While the atmosphere is generally calm and family-friendly, the hotel has experienced some service inconsistencies during busy events. Pets are allowed on request, making it suitable for travelers with dogs. The average guest rating is 8 out of 10, reflecting a solid, comfortable stay with attentive staff.
Location
Located at Sibemaweg 10 in Maastricht, Novotel Maastricht lies approximately 15-20 minutes on foot from both the Maastricht Central Station and the city centre. The nearby Bonnefanten Museum, about 1.24 km away, offers an art experience in a modern building. The hotel is slightly distant from the train station, with a gravel road that some guests find inconvenient for luggage transport. There is only one nearby bus stop with infrequent service. The immediate vicinity has limited dining options, with Cafe Gorissen Bedrijfskeukens B.V. located 208 meters away, rated highly by visitors. The airport distance is 152 km from Rotterdam Zestienhoven (RTM).
Tips
- Book your city centre transfers in advance since the hotel’s bus service to town is popular but infrequent.
- If traveling with luggage, consider arranging transport due to the gravel road leading to the hotel.
- Check room type details carefully for extra bed and crib policies, especially when traveling with children.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property. - Deposit Policy: Deposit required A fixed amount of €50.00 (approx. US$58.26) is charged.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 15:00. Check out time: 10:30.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Transfer services
- German
- English
- French
- Multi-language staff
- Tour assistance
- Bike rental
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Table Tennis
- Doctor
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Pets allowed (under 5 kg) (surcharge)
Video: Novotel Maastricht, Netherlands
Map
Reviews
If the shower enclosure glass is only half-closed, the unblocked water will run onto the bathroom floor,
causing slippery conditions.
THANKS
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Maastricht
What types of rooms are available at Novotel Maastricht?
Room types include Economy Single, Standard Single with garden view, Superior Double room with pool view, Deluxe Suite, 1 to 3 Bedrooms Apartments, Villas, and more as listed in the hotel data.
Is Novotel Maastricht suitable for guests with pets?
Yes, pets are allowed on request. Dogs are permitted, but you should contact the property for specific pet fees.
Does the hotel offer parking facilities?
Yes, free parking is available on site.
How far is Novotel Maastricht from the Maastricht Central Station?
The hotel is about a 15-20 minute walk from Maastricht Central Station, though the gravel road may be inconvenient for luggage.
Are there any family-friendly amenities at the hotel?
Yes, the hotel offers family rooms, a children’s playground, and free bike rentals suitable for families.








































































































