Incheon Airport Hotel in Incheon

Worst of worse.
I booked the wrong date as I was coming from Canada, booked a day early. I realized this as I arrived at the front desk. The reception, assuming he was the owner, said it was a no show and need to pay again. I told him I see it was a mistake and see if I can at least a discount, as I am physically here. He firmly said No. He took my card and later when I saw the charge, it was charged more than the original rate. I was too tired to argue as I just got out of a 12 hour flight. One bed had blood stain, the tiles were cracked, i could hear alarm ringing at 6 am for 30 mins which woke me up. Hardly sleep for 4 hours.
I work in hospitality myself, in fact at a Marriott brand. I understand hotel policies but also understand how these exceptional cases are handled by people, not by polices. It was shameful there was no common sense at this hotel. Strongly will ask people to stay away as there as so many options arpund

This one isn't great, it can't compare to the Airrelax Hotel next door.