Apartamentos Coronado in Malaga

Our stay at Coronado Apartments in Málaga, Spain was mixed. The biggest advantage of this property is its excellent location in the heart of the historic center. Many of Málaga’s beautiful landmarks, restaurants, and nightlife are within easy walking distance, which made exploring the city very convenient. Unfortunately, the accommodations themselves were disappointing in terms of comfort, amenities, and overall inconveniences of our stay. While the apartment includes a kitchen with basic cookware and utensils, there were none of the simple items that make cooking practical—no salt, pepper, sugar or even a roll of paper towels. There was dish soap available, but the sponge provided was spoiled and worn, along with a used cleaning rag. The living room furniture was also quite worn and somewhat dirty, and the sofa converts into a bed. The bathroom amenities were minimal as well. For our two-night stay, each guest was provided only one small packets of shower gel and shampoo, along with one bath towel and one hand towel for the entire stay. There is a washer/dryer in the unit, but it is a European-style combination washer and dryer in a single machine rather than the separate North American-style units many travelers from North America may expect. No detergent was provided, and the instructions were not available in English, which made it difficult to understand how to operate. The loft bedroom also includes access to what is described as an outdoor terrace. However, the terrace is enclosed by four very high walls, so there is no view beyond the walls, which made the space feel more like a small enclosed courtyard than an open terrace. During our stay, I accidentally spilled coffee in the bed. I immediately rinsed the bedding, pulled the bed away from the wall, and cleaned up the spill. While doing so, I noticed that the area under and behind the bed was very dirty. I contacted the receptionist to inform management and request fresh bedding. The instructions posted on the bathroom wall stated that changing bedding was a free service if requested through reception, which is exactly what I did. However, after returning to Canada, I received an invoice for €170. When I questioned the charge and referred to the posted instructions stating the bedding change was free, management revised the invoice online to reflect a two-night stay instead and told me I had misunderstood. The charge was then processed on my credit card without my approval. For reference, the charge was in Euros. At approximately 1.85 with currency exchange, €170 equals about $314.50 CAD, making the unexpected charge even more concerning. In addition, the apartment we stayed in has some safety concerns. The loft bedroom has no handrails on the stairs leading up to it, and the loft itself has open access to the floor below. This setup could be unsafe and unsuitable for families with young children. The stairs leading to the loft are hardwood and quite slippery when wearing socks

The room was on the first floor and very dark. There were things broken (like a
Bedside lamp) and overall the furniture was in bad condition.