Ceylon City Hotel, Colombo in Colombo

Room 310
Hotel was a bit old and not very clean. Parking was enough for 4 cars only and they don't give a damn for the others. It's really hard to get a service done through the receptionist, either they don't understand or don't bother to respond.

Rooms were ok for the price but the bathroom needs some fixing. Bathroom Hanger and dustbin was old and rusted. You will have a pool of water after having a shower, good luck with it. They have to fix the drainage.

2 complimentary water bottles, coffee, tea and toiletries were offered. AC swing was broken and Safe was not working. TV has about 4 working channels. Bed was comfy and the linens were clean.

Location was very convenient, it has access from both galle road and marine drive. Has a keells down the road just a few meters away.
Most of the main places in Colombo can be driven within 20mins range.

The bathroom was dirty with hair and soap from previous guests. The receptionist likes to police their guests. He was very unfriendly and unwelcoming. My friends after checking out left their luggage in my room for the day as their flight was in the evening and the hotel receptionist had a problem with it. A lot of hassle and very unhelpful. I would avoid this hotel in the future.

The hotel 🏨 is very economical, very close to sea. It’s a three star hotel in a street and close to city main area where you can find a lot of malls and corporate office.

You can see the sea shore from the 5th floor of hotel. That floor is dedicated for restaurant and offers breakfast. Rooms are fine but there is no balcony in hotel rooms. The area inside the hotel is quite dark but elevators works in hotel. Staff is not much friendly as it’s 3 star hotel so they are not much trained. If you are planning to stay with family then I don’t recommend this hotel. If you are here for business meeting on short term then it’s fine to stay here.

Terrible experience, why??? hair everywhere in the room and bathroom was smelly. we stay only for one night. the housekeeping team was terrible. they should get proper training on how to clean a room. bedsheets and pillowcases were smelly and dirty. they just want money. on arrival took money and they didn't even check how was the room and all. just a terrible stay. DON'T GO!!!!!!!!!

Very poor service , only one light works in the room to save the power they remove the extra lights, no room service, no porter to carry the luggage
Out colored towels for which we had to buy our own, reception staff guy for night duty very rude
Beware before you check in

Poor service no porter to carry the luggages, not clean at all