Başkent Center Hotel in Ankara

During our stay at this hotel for three nights as part of an educational trip, we had a rather disappointing experience.

First and foremost, the dining service was extremely inadequate for a group of 48 people. The so-called set menu consisted of only a single dish, which is completely unacceptable for a hotel accommodating such a large group. While the dish varied each night, it was still just one option, leaving no choice for guests.

The breakfast was incredibly poor—the selection was extremely limited, lacking even the most basic variety that one would expect from a hotel.

However, the most unpleasant experience was the hotel's unprofessional and disrespectful behavior towards its guests. We were rudely warned that we were not allowed to consume alcohol either in the lobby or in the hotel's outdoor seating area. The tone used was completely inappropriate and highly unprofessional. If a hotel accepts a group of 48 students but then claims to be a "family hotel," it only makes a fool of itself.

Overall, this hotel failed to meet even the most basic hospitality standards. I would not recommend it to anyone looking for a comfortable and respectful place to stay.

We were a group of students stay in the this hotel for 3 nights.
Breakfast was very poor even omlette was an extra changes if you like to have. That was awful. Just an egg. After check out tea or coffee was an extra.
Night shift receptionist told us that hotel is a family hotel and alcohol is forbidden to drink at the hotel. As hotel if you accept group of student you should tell us before our stay that alcohol os forbidden in the lobby or in front of the hotel.

Worst stay ever. NOT RECOMMENDED. find somewhere else to stay...

Just checked in on 23 October 24, after travelling for 18 hours, no Air-conditioning working in rooms, staff at reception says open windows, knowing its noisy outside, shame,poor sound insulation in rooms, please do not stay here, honest advise

Small rooms..crowded location..very slow service..I do not recommend it