Mercure Ankara Kızılay in Ankara
✅ Room service was consistently praised as excellent. ✅ Breakfast received multiple compliments for variety and quality. ✅ Staff are frequently described as friendly, helpful, and attentive. ✅ Convenient location close to metro and shopping areas. ✅ Pet-friendly policy welcomed travelers with dogs and cats. ❌ Several guests noted a persistent sewage smell in the elevator and fitness center. ❌ Air conditioning units in some rooms malfunctioned and were difficult to adjust. ❌ Parking is limited, with issues in covered parking and street parking availability. ❌ Some rooms were reported to have a cigarette smell and old carpets that were not clean. ❌ Complaints about poor Wi-Fi service during certain stays and unresponsive front desk communication.
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Description
Mercure Ankara Kızılay is a 4-star hotel established in 2015, offering 72 rooms spread across an 8-floor building. It caters to both business travelers and tourists with comfortable rooms decorated in warm tones and a reputation for polite, attentive staff. The hotel provides a variety of services including a restaurant, bar, café, pizza place, and conference facilities. Guests can enjoy free Wi-Fi in the lobby, a fitness center, and car rental services (paid). Check-in starts at 14:00 and check-out is by noon. The hotel is pet-friendly, allowing dogs and cats on request, including service animals. Practical amenities such as 24-hour front desk, currency exchange, and luggage storage make stays convenient. Rooms include Standard, Superior, and Deluxe Double options. While many praise the excellent Wi-Fi, breakfast, and service, some guests report issues with odors in the elevator and fitness center, as well as occasional problems with air conditioning and parking.
Location
Mercure Ankara Kızılay is located on Yeşilırmak Caddesi 14 in Ankara's central shopping district. It is approximately 24 km from Ankara Esenboğa International Airport (ESB). The hotel lies next to metro stations, making city exploration convenient. Anıtkabir, the mausoleum dedicated to Atatürk, is about 948 meters away and can be accessed on foot. Nearby dining options include the well-rated Abuzer Dürüm Sarayı restaurant just 317 meters from the hotel. Guests have quick access to shops, cafés, and various entertainment venues within walking distance.
Tips
- If you plan to use the fitness center or elevators, be prepared for occasional unpleasant odors.
- Confirm room air conditioning functionality at check-in to avoid discomfort.
- Since parking can be limited, consider using the metro nearby or inquire about valet service.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Computer
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Newspapers
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Free Wi-Fi
- German
- Russian
- English
- Parking
- Free Parking on Premises
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Gym
- Kids' TV Networks
- Pets allowed
Hotel view
Video: Kahya Hotel Ankara - Ankara - Turkey
Map
Reviews
Me and a friend booked a hotel on October 7th to stay 1 night. They let me sleep in room 507 but the air conditioner couldn't be used.
He said it wasn't the hotel's fault.
He made no effort to help with changing rooms. But he called someone he didn't know for a long time.
He said he waited 5 minutes, about 10 times, waiting to call someone on the phone and say he would come and fix it.
Finally, my mother is getting old and can't stand it and asks to sleep without air conditioning. And my friend has allergies.
I told the hotel to find me a new place to stay. But he made me wait another 30 minutes.
They talked in Turkish and laughed at me and my friends. He made us walk with our bags to sleep at a nearby hotel, which was really disgusting.
Like a 2 star hotel Everything smells bad. My friends and I cried because our vacation was no longer fun.
They tricked me into thinking that the hotel would be able to use air conditioning. But it doesn't work. I'm trying to sleep quickly. Because I have to continue traveling.
This time made me dislike your hotel's service in resolving the problem. Which is slow and not very good.
He has no experience in communicating with other hotels. and say it's not your hotel's fault
I can tell you that I will never recommend anyone to come here again. Until we receive better responsibility.
Cleanliness: Good
Location: Many local eateries nearby
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Ankara Kızılay
What types of rooms are available at Mercure Ankara Kızılay?
The hotel offers Standard Double room, Superior Double room, and Deluxe Double room types.
Is parking available at the hotel?
Yes, there is free parking available, but some guests have reported limited spaces and difficulties with street parking.
Are pets allowed at the hotel?
Pets including dogs and cats are allowed on request, and service animals are also accepted.
How far is the hotel from Ankara Esenboğa International Airport?
The hotel is approximately 24 kilometers from ESB airport.
Does the hotel provide breakfast, and is it included in the room price?
Breakfast is served buffet-style but is not included in the room price; it must be paid for separately at the property.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 65 USD The best time to book is August 1, with rates starting from 64 USD