Demora Hotel in Ankara

The hotel itself is decent but the service not so much. Rude staff at breakfast and I stopped at reception the day before checkout to organise a pickup taxi in the morning (5:30) and a wake up call. I did not get any call and when I showed up at reception no taxi was booked. There are many hotels in this area, I will definitely try another one next time in Ankara.

Title: Extremely Poor Room Service, AC Failure & Negligent Staff

I recently stayed at Hotel Demora in Ankara and unfortunately had a very disappointing experience:
1. Terrible Room Service
The room service was consistently late and often incomplete. Requests went unfulfilled, and responses from staff felt indifferent and unprofessional.
2. Broken Air Conditioning
The air conditioner in our room barely worked—despite being switched on for hours, the room remained uncomfortably warm, making it difficult to rest  .
3. Uncaring and Irresponsible Staff
When we raised concerns, the staff dismissed them without apology or meaningful action. Their attitude was dismissive, showing a clear lack of accountability.
4. Horrible Breakfast
Breakfast was a major letdown. The food variety was minimal, most items were stale, and the buffet was dirty and poorly maintained.
5. Worn-Out Linens
The towels and bed linens were old, frayed, and clearly beyond replacement. It felt unhygienic and neglected.
6. Dreary Room Lighting
The room lighting was extremely poor—just a couple of dim wall lamps, no overhead lights—making the space dark and gloomy .

Overall Rating: 1/5

This stay was far below expectations. I wouldn’t recommend Hotel Demora until they seriously address their service, maintenance, and hygiene issues.