Novotel Abu Dhabi Al Bustan in Abu Dhabi City
✅ Housekeeping staff like Kiran and Niranjan praised for keeping rooms spotless and well-stocked daily. ✅ Guests appreciated the 24-hour accessible gym, sauna, and spa facilities. ✅ Front desk staff, including Amy and Binod Khand Thakuri, recognized for exceptional service and helpfulness. ✅ The breakfast buffet received positive remarks for variety and quality from multiple guests. ✅ The location is convenient for sightseeing and close to major points of interest like Sheikh Zayed Mosque. ❌ Some guests noted inconsistency in service quality, mentioning indifference from reception and slow telephone service. ❌ A few reviews pointed out that amenities like vanity kits and toiletries were sometimes insufficient on arrival. ❌ One reviewer mentioned the hotel feeling somewhat dated and not fully meeting four-star expectations. ❌ Breakfast variety could improve as some guests wanted more warming options like porridge or soup.
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Description
Novotel Abu Dhabi Al Bustan is a modern 4-star hotel built in 2014, located on Sheikh Rashid bin Saeed Street. The hotel features 361 rooms including Superior Double rooms, Executive Double rooms, and Superior Double Suites, all designed in a contemporary style. Guests can enjoy amenities such as a restaurant with buffet breakfast, a bar, a snack bar, and free Wi-Fi. The property also offers a range of facilities including an outdoor pool, a fitness center with sauna and Turkish bath, a spa, and a kids' club. Business travelers will find meeting and banquet facilities as well as a business center. The hotel employs Russian-speaking staff and provides convenient services like car rental, laundry, and 24-hour security. Note that pets are not allowed, and non-smoking rooms are available. Check-in starts at 14:00, with check-out by 12:00.
Location
Located about 15 minutes by car from downtown Abu Dhabi, Novotel Abu Dhabi Al Bustan sits 12 km from Marina Mall and 25 km from Abu Dhabi International Airport. The nearest public sandy beach, Al Bateen, is 6 km away with free access and a 700-meter shoreline. The hotel is just over 1 km from the nearest beach access. Nearby dining includes a McDonald's restaurant 330 meters away. The hotel’s location on Sheikh Rashid bin Saeed Street offers easy access to city attractions including the Sheikh Zayed Mosque, noted by guests as being quite close.
Tips
- Keep your room key card in a separate pocket due to its sensitivity, as advised by guests.
- For breakfast lovers, try to get there early to enjoy the full buffet variety including hot options served on weekends.
- If you need extra toiletries or towels, request them promptly, as these are sometimes not stocked ahead of arrival.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Upper floors accessible by elevator
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Laptop safe
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Car rental
- English
- Italian
- French
- Multi-language staff
- Arabic
- Chinese
- Tour assistance
- Billiards
- Nightclub
- Picnic area
- Sun Deck
- Parking
- Garage
- Swimming pool
- Spa tub
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Darts
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1220 m. It takes 18 minutes To the beach!
The distance to the sea is 1220 meters
Street view
Video: Novotel Abu Dhabi Al Bustan. Полный обзор гостиницы в Абу-Даби
Map
Reviews
Front desk: Dispite the hectic pace required to check-in, check-out, and assist guests, the staff was polite,helpful and moved with intention.
Housekeeping: Detailed, professional and consistent during my stay. Zero issues.
Facilities: I did have to go to the front desk a couple times to reset my room key card. I advise to keep it way for anything. Keep in completely separate pocket. Very sensitive. The gym, sauna and pool area were kept clean. Not to big, to small perfect way to remain in shape and relax during my stay
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Abu Dhabi Al Bustan
What types of rooms are available at Novotel Abu Dhabi Al Bustan?
The hotel offers Superior Double rooms, Executive Double rooms, and Superior Double Suites.
Is there a kids’ club and facilities for children at this hotel?
Yes, Novotel Abu Dhabi Al Bustan has a kids' club and offers family rooms. Additional fees may apply for children using existing beds.
How far is the hotel from the nearest beach and airport?
The nearest public sandy beach, Al Bateen, is 6 km away with free entry. Abu Dhabi International Airport is approximately 25 km from the hotel.
Are pets allowed at Novotel Abu Dhabi Al Bustan?
No, the hotel does not allow pets.
Does the hotel provide services for business travelers?
Yes, it offers business center facilities, conference and banquet halls, and free Wi-Fi.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 116 USD The best time to book is August 24, with rates starting from 92 USD