The Ritz-Carlton Abu Dhabi, Grand Canal in Abu Dhabi City
✅ Staff are very polite, friendly, and remember guests' names, creating a welcoming atmosphere. ✅ Rooms are clean and spacious with some offering balconies and pool views. ✅ The location opposite Sheikh Zayed Grand Mosque offers stunning views and convenience. ✅ Multiple restaurants with diverse cuisines and excellent service, particularly Lebanese and Italian options. ✅ Extensive kids' facilities and family-friendly services including nanny and animation. ✅ The large outdoor seawater pool and private sandy beach receive positive mentions. ✅ High attention to detail from staff, including personalized touches like remembering guests' beverage preferences. ❌ Some guests reported inconsistent housekeeping service, including issues with slippers and room amenities. ❌ A few rooms show signs of aging, such as small bathrooms, broken electrical outlets, and outdated fixtures. ❌ One review highlighted hygiene concerns and poor breakfast quality, though this is not widely echoed. ❌ Front desk service has had occasional lapses fulfilling requests and slow responses. ❌ Restaurants and bars within the resort are described as expensive by some guests.
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Description
The Ritz-Carlton Abu Dhabi, Grand Canal is a 5-star luxury hotel established in 2013, designed in the Venetian Renaissance style and located on the waterfront of the Grand Canal. The property features 447 rooms, including a range of suites and villas such as the 2 Bedrooms Plunge Pool Villa Waterfront and the 1 Bedroom Garden Double Suite with garden view. Families will find extensive kids' facilities including a mini-club, nanny services, and children's animation. Guests can enjoy five restaurants offering diverse cuisines from steaks at The Forge to Southeast Asian dishes at Li Jiang, plus multiple bars and cafes including a pool bar and a lobby lounge with afternoon tea service. The hotel offers a private sandy beach 50 meters away, with free sun loungers and umbrellas, and a large outdoor seawater pool. Wellness amenities include a spa center with sauna, hammam, jacuzzi, and fitness center. The hotel supports business travelers with 15 conference rooms and a business center. Pets are not allowed, and a security deposit is required upon check-in.
Location
The Ritz-Carlton Abu Dhabi, Grand Canal is situated on Sheikh Zayed bin Sultan Street, 20 km from Abu Dhabi Airport and just 3 km from Bateen Airport. The hotel is 50 meters from its private sandy beach with a 220-meter shoreline. It's approximately 20 minutes by car from Yas Island. The iconic Sheikh Zayed Grand Mosque is directly opposite the hotel, providing guests easy access to one of Abu Dhabi's most famous landmarks. Nearby dining options include Barfly by Buddha Bar (205 m), Inakaya Abu Dhabi with its unique Japanese ambiance (233 m), and Brasserie Flo (254 m). The hotel is set in a quiet historic district, offering a tranquil environment away from busy commercial areas.
Tips
- If you prefer a quieter stay, consider booking weekday nights as weekends can be busy with families.
- Bring your swimsuit to enjoy the large outdoor pool and private beach.
- For dining, try the Lebanese restaurant Mijana and make reservations for Li Jiang to experience their open kitchen.
- If you require specific room amenities, confirm with the front desk early as some guests noted occasional housekeeping inconsistencies.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Western Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, DinersClub, AmericanExpress, UnionPay, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Bathrobe
- Toiletries
- Accessibility features
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Free Wi-Fi
- Internet access
- Shuttle
- Car rental
- Airport transportation
- Spanish
- German
- Russian
- English
- Italian
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Conference Hall
- Cycling
- Golf course
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 190 m. It takes 3 minutes To the beach!
The distance to the sea is 180 meters
Video: Luxury Stay At The Ritz-Carlton Abu Dhabi, Grand Canal: Sheikh Zayed Grand Mosque View
Map
Reviews
1. The hygiene is awful. The staff member who handed out dates was scratching their head and playing with their hair with their hands.
2. The breakfast is disgusting and unhygienic. The overall cleanliness is concerning. There were many Indian guests – I'm not being discriminatory, but their behavior was genuinely unhygienic.
3. We asked for a phone charger, and they gave us a useless cable, insisting they had no other. When we went down to the front desk to ask for one, we ran into a staff member. It took several calls to get their attention, and only then did they help us find a compatible charger and adapter.
This really doesn't live up to the Ritz brand. Avoid at all costs!
Room was facing the pool with balcony which it was really nice to have this view. The lobby was soooo beautiful and it always smells good like all other ritz Carlton.
Breakfast was good but the Doha Ritz Carlton was slightly nicer.
Very clean room and it doesn’t feel like the age of the hotel. Daily cleaning also great.
Highly recommend to try the Lebanese restaurant in the hotel. Nice food nice shisha and excellent service. We went twice during outstay. Specially shout out to Ransit he looked after us so well each time.
Right opposite of the white mosque which it was beautiful but if you are looking for loads of shops and restaurants this isn’t the case. For us we liked the quietness and we uber everywhere easily from the hotel
And now for the compliments!
The front desk was super friendly and allowed us to check in early. The bellhop was very enthusiastic, helped us with our luggage, and greeted us in Chinese. When we left, he said he hoped to see us again, which was very heartwarming! We felt right at home! I took a picture of the welcome Arabic coffee and dates, and the server immediately asked if I wanted to take a photo with the coffee cart!
The staff's memory is incredible. Despite such high occupancy, they remember small details about each guest and can recognize faces. This speaks volumes about the management!
On the first day, we wanted to eat at the Italian restaurant, but the manager said only the buffet was available for lunch, not à la carte, so he took us to the pool bar. He also helped us book Li restaurant for dinner. The next morning, he saw us and asked if Li restaurant was good?
The pool bar server proactively offered us local incense! And even brought us complimentary juice!
At breakfast, the server saw us and immediately asked if we wanted the same latte and cappuccino as yesterday morning?
At dinner, the server at Li restaurant saw us and asked if we wanted the same XX we ordered yesterday? And how was our trip to the Grand Mosque yesterday?
When we first checked in, I couldn't open a water bottle, so I asked a server to help. After that, all the water bottles delivered to our room were already opened! Such attention to detail! I feel like hotels back home could really learn a thing or two from this management! #RitzCarltonGrandCanalAbuDhabi #RitzCarltonAbuDhabiGrandCanal
One evening, we were swinging by the canal, and two figures appeared on the beach. Immediately, a staff member came over and asked us if they were our friends. We had no idea there were staff members quietly keeping an eye on us!
Additionally, the housekeeping service varied significantly during our stay. One night, we received two pairs of new slippers, but on another night, they replaced them with worn slippers left randomly beside my and my friends’ beds. It was puzzling how they knew which slippers belonged to whom, which felt quite strange.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Ritz-Carlton Abu Dhabi, Grand Canal
What types of rooms and suites are available at The Ritz-Carlton Abu Dhabi, Grand Canal?
The hotel offers Superior Double rooms, Deluxe Double rooms (with and without balconies), Junior Suites, Executive Suites, Club Suites, Garden Suites, Royal Suites, Venetian Suites, and several villa options including Plunge Pool Villas and Garden Houses.
Is there a private beach at the hotel?
Yes, the hotel has a private sandy beach located 50 meters from the property with free sun loungers and umbrellas. The beach features a 220-meter shoreline and a lifeguard service.
Are pets allowed at the hotel?
No, pets and service animals are not allowed at The Ritz-Carlton Abu Dhabi, Grand Canal.
What dining options are available on-site?
There are five restaurants offering a range of cuisines including steaks at The Forge, Southeast Asian dishes at Li Jiang with an open kitchen, Arabic cuisine and shisha at Mijana, Mediterranean cuisine at Giornotte with garden views, and Al Fresco. The hotel also has three bars and a café with Italian-style coffee and desserts.
How far is the hotel from Abu Dhabi Airport and Yas Island?
The hotel is approximately 20 km from Abu Dhabi International Airport and about 20 minutes by car from Yas Island.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 181 USD The best time to book is August 24, with rates starting from 171 USD

































































































