Solva Resort & SPA

I do not recommend.
It used to be a good complex, now it needs updating, care, change of management, and marketing in working with clients.
We rested in February and April 2021, the complex was almost empty, the hall, restaurant, locker rooms, not heated, the area is neglected, the tiles fall off, etc.,
- Junior suite, good but the mattress needs to be replaced, it was not possible to lie down
-cottage on the stream is very beautiful, there is a terrace, but the fireplace in the cottage did not work, the toilet has no window so the smell is not fresh, sometimes it was heard in the room.
In general, breakfasts are small, but everything was fresh, but the restaurant where they sat was completely cold, not heated, it was not comfortable. You could not order any cakes or desserts. There are no waiters, the reception staff served, which accordingly took more time.
Mineral water was served in decanters that are not airtight, who, what and how poured there and then drank, it is not clear that it is unhygienic.
Very nice fireplace room, with chairs and tables, but the fireplace was not lit in May, because the hotel was empty, and we were not taken into account :( there was no firewood.
Pool, beautiful and warm water there are whirlpools and Jacuzzi, the pool was warm, good sunbeds, music, towels, there are two saunas for an additional fee. But the locker rooms are another quest, they were completely cold, that after a warm pool it was not comfortable and you can catch a cold.
Unpleasant moments from the administration spoiled our impression of rest and birthday. We celebrated a birthday, and paid for the hut, which by the way was also very cold, we sat in clothes.
We were asked to tidy up the playground, but we were denied and told that it could not be used yet. We stayed for 3 days, eviction at 12, the hotel was almost empty, except for us was occupied as much as 1 room., But we were asked to vacate the cottage, or surcharges, an hour stay 300 UAH.
It was very unpleasant, we asked to give us the opportunity to stay until the evening, but the director, a woman on the phone refused us, as if guests should come. We left and went swimming, after that they took more money from us for the fact that we swam another + 300 UAH.
With a completely empty hotel, despite the fact that we left there a considerable amount of money, it was the last straw. After this approach, any desire to come on vacation to Solva disappeared :( that is, a cold restaurant, locker room, non-working fireplace…
We had to accept all these shortcomings, and the hotel removed additional payments from us.

By the way, when we left the hotel, and it was after 17 o'clock, the cottage was free, it was not even cleaned, it was visible on the terrace. We recommend changing the director, restoring the hotel so that the price corresponds to the declared quality, as well as recruiting staff.
Very nice complex, territory, design, place where you want to go back and relax, but because of the policy of the administration, the director, if I remember correctly. you lose customers.
The only positive was the reception staff, who tried their best to make up for the rudeness of the administration and the lack of staff.