Hotels in Springfield

Decent hotel, though could use some updates. Room was comfortable, but ultimately average. Paid a few extra for a city view, but the curtains are set so you can only open them halfway. Why pay extra for half a view? Disappointingly, pool and workout room closed. Front desk was pleasant, but could use further training. Best thing is walkable to all the important Springfield sites. Parking in convenient...

Location of the hotel was terrific! Right in the heart of historical Springfield and walkable to many places. When first arriving, the lobby was very nice but the rest of the hotel is in need of some love and TLC. Most of the elevators were inoperable, indoor pool was disappointing considering the size of the hotel, and everything was closed (breakfast buffet, bar, and restaurant). The 2 rooms were...

Great view and a free Starbucks coffee in the morning. Check in was a little difficult but the room was clean and spacious. The view from the 25th floor was pretty cool. My window was a jar so there was a breeze that was chilly. The front desk brought up an additional blanket right away. I did have to go down a floor for ice but that was not a big deal. The lobby looks amazing though. Overall a good...

I loved it here! The rooms are clean and huge. We had a fridge and microwave and a really nice view from the tenth floor. I throughly enjoyed that you could leave the room and walk right into the Starbucks without even leaving the hotel! And I noticed that they have a hair salon there which I'm sure is for weddings mostly but could be really convenient for other events! I did get to peek at some of...

The first night of my stay, I fell in the restaurant and hit my head. My server Tara quickly got ice for my head and called security. Devon and another gentleman responded immediately, helped me up and informed me that EMS was already en route. I spent the evening in the ER and returned to the hotel after midnight. The next day Devon sought me out to check on me, which I consider above and beyond his...

The ambiance of the hotel is beautiful. The rooms are nice and so is the view. The lady at the desk with a necklace of her mother was nothing short of amazing "Lady T." Breakfast bar was really great. Plenty of restaurants in the area. Only short fall is no microwave in room and no refrigerator unless you pay extra.

Every one was friendly and helpful. Room was clean Liked walk in shower

Staff, my tub was dirty like it hadnt been cleaned when i advised front desk they offered to change my room immediately, but i requested that they just clean it which they did immediately. Everything else was great!!!!

Rooms are typically clean. Breakfast can be hit or miss, but the last few times we stayed it’s been good. Hubby loves their wings on the dinner menu.

Great service, clean and comfortable rooms! Restaurant/bar areas are very nice.

Every thing was great, except the breakfast was not refreshed so go to breakfast early

The staff was extremely helpful and gracious, the breakfast is very worthwhile, and the bar is still an amazing space. You can tell this place was built to be top notch. That said, this hotel used to be THE hotel in Springfield outside of the downtown area. Visiting it now, it's in need of a remodel. The common areas are nice enough, but the elevators are run down, escalators are broken, and there...

The room was clean but there's like zero vent in the bathroom which when taking a hot shower condensation is horrible... Could do better.

Parking was easy, and the front desk staff member was very helpful. The facility in general seems a little out of date and worn down.

ADA room was appropriately equipped and functional. In keeping with the brand, there wasn't any flat surface except the back of the toilet for my toiletry bag, and i don't choose to use that. So i dragged a chair in to avoid back and forth trips to the table. There is no light near the table so very inconvenient to use a computer there. Again, could have moved things but that's not esdy as I'm limping...

For a no-frills stay, it wasn’t bad. There was a weird smell in my room and the walls are a little thin plus I was on the first floor so caught some of the lobby noise. I tried to use the guest laundry services, but my clothes were still wet (I did not overload the dryer) and had to leave them out by the heater overnight to fully dry (I didn’t want to spend another hour waiting up for them). The hotel...

The lady that checked me in was a blessing that day. Negative degree weather, snow and ice, and after long trip and weary week, she checked me in as early as possible, the easiest process, friendly, professional, overall, a very pleasant stay!

Only stayed overnight. Hotel was clean and reasonably priced. Restaurants next door were permanently closed. Limited amenities and smaller room, but was fine for an overnight stay.

The staff were very friendly and they were quick to help with any questions/issues I had. The pool was warm, I enjoyed that but the pool room had a little funny odor.

Room was to be cleaned after 3 days. On the 4th day we requested emptying trash and providing fresh towels. Nothing happened!! On 5th day, got more persistent but still nothing. Finally about 3:30 on the 5th day, a lady came by and cleaned the bathroom, emptied trash and provided clean towels. Not pleased with housekeeper assigned our room.

The staff was very friendly and helpful however both beds in our room were awful! I believe the box springs were broken, when you laid in the middle of the bed you sunk in and it was very uncomfortable. We had to sleep on the very edge of the bed to keep from falling in.

The condition of the facility needs updating. The doors are very noisy. We had to change rooms as the refrigerator was so frosted the door would not even shut.

The room was clean, but the carpet had stains. The bathroom had rust around the door and tub.breakfast was ok, didn’t have coffee ready and kept running out. Staff was friendly

Decent spot Staff were super sweet and accommodating. Comfy bed, pretty clean room, decent breakfast. The bathroom had a pretty pungent odor that I couldn't locate, which was alarming. Had to keep the door shut to keep it from entering the room. It didn't appear unclean, maybe the water was the issue? There was also a smoke alarm directly over the bed that flashed all night, and the black out...

The staff were incredibly kind and helpful, but that is honestly why this B&B even received 3 stars. I booked here because of its high rating, but I have to honest for my fellow travelers - I would not stay here even though it pains me to say this because the staff were really amazing people. The room, the lounge and the food were just not good. Sorry.

loved it all and Carrie was the best! loved the fresh baked cookies! Will stay again when in Springfield IL!

We had a less than stellar check in. The family checking in ahead of us was there for awhile because the innkeeper Carrie was on what sounded like a personal call arguing with customer service saying she'd filed a claim a month ago and no one was resolving her issue. The family was annoyed because they were headed to a New Years Eve wedding and were late, and she was on the phone arguing. When it was...

Staff was courteous and accomodating to dietary needs. A few roaches were found in the room and the bedspread was well worn. The hotel had a lot of charm and class however. It was beautiful.

The room was spotless. The amenities were fantastic. We had the Hyacinth room and it had a jetted whirlpool tub, and a fireplace next to the bed. There was a beautiful breakfast in the morning and fresh cookies at night. It was a cozy, historic, quaint inn. It made this made our trip.

It was an extremely comfortable and quiet room. Carrie was excellent upon my arrival and helpful during my stay. Overall this is a great old building and very well maintained.

Not the best but close to Springfield memorial hospital. I had surgery at 6am so it was really handy. Just across the street. Grocery store and drug store close too. Staff was friendly. Needs some upgrades.

This place is a dump. A filthy, disgusting dump. It's about as gross as a $25 crack motel but triple the price. Go to a crack motel instead.

This is cheap (just $62 included tax) and near the downtown. Best place to stay, I guess.