Vu Guesthouse in Louisville

Friendly staff at check-in, free on-site parking, clean and spacious rooms

The rooms are spectacular. Each room has its own character.

The Hotel is beautiful and the staff is very friendly. The check in was a little rough because there was one lady that had to work the bar and the front desk and it made it difficult for her to be attentive and any customer. The heat and a/c unit is not very user friendly. No mini-fridge or micro wave in the room and you have to get your ice from the front desk because they do not have ice machines for you to use. Our room was directly across from elevator and the people coming in going were very loud and the people staying above use sounded like they were running all night long. Had to call from desk due to loud music at 1am. While we were there we received a notification from booking.com that we could stay at the hotel for $100 less than what we paid for our room. So no I feel like I was overcharged at it costing $250 for us to stay one night. We had birds nesting in our windows and they kept pecking on the glass. No breakfast. Only tea and coffee. The location is also not so good. It seemed to be a rough part of town. I will compliment the hotel on the decorations and the cleanliness. The staff does seem to also want to help you with anything you need.

An exquisite new boutique hotel in Louisville.